For once, I got mislead by the online reviews - or maybe they were all from some time ago. We stayed in a two bed-cottage suite during the first week of June 2014.
The place looks very nice and the view is great. No complaints there. But that is where the charm ends. The service sucks!! The food was average - and trust me I'm being polite!
And the housekeeping staff - though polite - had to be chased everyday - and even then failed to refresh all water jars, or the toiletries or change glasses... we had to ask for a 2nd service every single day!! And carry back water bottles from the restaurant after dinner every night.
One understands the resort is a "jungle" resort - but must the jungle come into the bathrooms. The screens could have been much better - we simply couldn't use one of the two bathrooms we had in he cottage - lizards, moths and avarity of insects had made it their home.
And all through the 4 days, the TV simply refused to work and the staff just didn't do anything.
For what one cottage costed us per night we got 2 rooms in Trident, Kochi (5-star) for 4 nights. Surely we could have got atleast 50% experience having paid 400% of the cost!!
Highly recommended for set-up. No marks for the running of it.More