We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not good.. not good at all”
Review of Hotel U-NO 1

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel U-NO 1
Edinburgh, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not good.. not good at all”
Reviewed September 19, 2013

We arrived on the afternoon of Monday 2/9/2013 to be informed by the receptionist that our rooms had been double booked and that we would have to go to another hotel. It is worth noting that we paid in full for our rooms in May with the hotel presumably receiving interest on banked money. The receptionist was completely ineffective and had to summons the manager to attempt to resolve the mess. The manager can only be described downright rude and was unable to offer any solution that was workable or viable. After raising her voice, shoulder shrugs and multiple conversations with booking.com she grudgingly refunded our money and left us with nowhere to go.
We resolved the situation by making a fresh booking in nearby Tubingen using a mobile phone as we weren’t allowed to use their WiFi as we weren’t customers.
Apart from the mess of the double booking Grossbetlingen looks like a place that can safely be given a wide berth, there appears to be little or nothing there anyway, you are probably better off in Tubingen.
On a final note Booking.com were utterly useless in this debacle and quite frankly should be avoided if possible.

  • Stayed September 2013, traveled with friends
    • Location
    • Service
Helpful?
5 Thank Garageross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

54 reviews from our community

Traveler rating
    17
    19
    12
    4
    2
See reviews for
8
18
1
21
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hotels you might also like...
Also consider these accommodations in or near Grossbettlingen
4.3 mi away
Hotel-Restaurant Schwanen
Hotel-Restaurant Schwanen
#1 of 5 in Metzingen
321 reviews
2.5 mi away
Best Western Hotel Am Schlossberg
0.4 mi away
Hotel Restaurant Bauer
Hotel Restaurant Bauer
#2 of 2 in Grossbettlingen
15 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Achalm Hotel
Achalm Hotel
#1 of 10 in Reutlingen
166 reviews
5.7 mi away
Schoenbuch Hotel
Schoenbuch Hotel
#1 of 1 in Pliezhausen
51 reviews
4.8 mi away
Hotel Beurener Hof
Hotel Beurener Hof
#1 of 1 in Beuren
12 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel U-NO 1? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel U-NO 1

Property: Hotel U-NO 1
Address: Nuertinger Str. 92, 72663 Grossbettlingen, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Grossbettlingen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Grossbettlinge...
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel U-NO 1 3.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, HRS, Priceline, Expedia, Booking.com, Travelocity, TripOnline SA and Hotwire so you can book your Hotel U-NO 1 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel U-NO 1 Germany/Grossbettlingen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing