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“Not good.. not good at all” 1 of 5 stars
Review of Hotel U-NO 1

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Hotel U-NO 1
Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not good.. not good at all”
1 of 5 stars Reviewed September 19, 2013

We arrived on the afternoon of Monday 2/9/2013 to be informed by the receptionist that our rooms had been double booked and that we would have to go to another hotel. It is worth noting that we paid in full for our rooms in May with the hotel presumably receiving interest on banked money. The receptionist was completely ineffective and had to summons the manager to attempt to resolve the mess. The manager can only be described downright rude and was unable to offer any solution that was workable or viable. After raising her voice, shoulder shrugs and multiple conversations with booking.com she grudgingly refunded our money and left us with nowhere to go.
We resolved the situation by making a fresh booking in nearby Tubingen using a mobile phone as we weren’t allowed to use their WiFi as we weren’t customers.
Apart from the mess of the double booking Grossbetlingen looks like a place that can safely be given a wide berth, there appears to be little or nothing there anyway, you are probably better off in Tubingen.
On a final note Booking.com were utterly useless in this debacle and quite frankly should be avoided if possible.

  • Stayed September 2013, traveled with friends
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Service
Helpful?
5 Thank Garageross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel U-NO 1

Property: Hotel U-NO 1
Address: Nuertinger Str. 92, 72663 Grossbettlingen, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Grossbettlingen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Grossbettlinge...
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel U-NO 1 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hotel U-NO 1 Germany/Grossbettlingen

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