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“So much wasted potential!”

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Condos & Hotel Stoneham
Reviewed January 25, 2013

Stayed 3 nights in a one bedroom condo and was disappointed. The furnishings were very old, and very well used, all of the kitchenware reminded me of stuff you would take camping because you didn't mind if you lost it. Basically you could look at almost everything in the condo and reasonably say, "that should be replaced".

On the plus side, they were very conveniently located for skiing and the view from our window of the slopes was fantastic.

Overall we made it a great trip but I expected much more for the price I paid.

  • Stayed: December 2012, traveled as a couple
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2  Thank Lions_Smile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mont_Sainte_Anne_Qc, Public Relations Manager at Condos & Hotel Stoneham, responded to this reviewResponded April 22, 2013

Bonjour!

Thank you for your comment. We take note of it and pass on to our team and the owners of condos.

Your satisfaction if very important for us. Please contact us if you plan to comeback for a visit: communications@condoshotelstoneham.com

Have a great summer,

Lisa Marie Lacasse, Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (73)
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22 - 28 of 73 reviews

Reviewed October 5, 2012 via mobile

We were traveling with kids (6-13 yrs old). All of us absolutely loved the Hotel Stoneham. We had breakfast included deal . Breakfast is very nice , served in their restaurant. Bedrooms are nice , clean with nice view of hills. Pretty good price and good ( 15 min) distance from downtown Quebec .
We will return back and refer it to our friends .

  • Stayed: August 2012
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Thank Traveltheworld2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

This great place is only about 20 minutes north of Quebec City, and well worth the drive. The accomodations are a modern apartment with kitchenette, dining area, living room with pull-out couch, LR chairs, flat screen TV, and a Murphy bed. Each unit has it's own private balcony with chairs. The surroundings are forested hills. Summer and fall this is a great alternative to expensive rooms in Old Quebec, and a lot more accomodating. We loved this place.

Room Tip: Ask for a room on the top floor witth a view. No elevator. The staff here were great. Our bags were...
  • Stayed: September 2012, traveled with family
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Thank Calvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

We traveled from Toronto first time to Quebec . Booked more affordable to our budget Condos and Hotel Stoneham . It's only 20 min away from downtown old Quebec . The hotel is in an absolute excellent location . Surrounded by nature with outdoor pool. Breakfast was very nice . Let's of people but very quiet . We recommended this hotel to our friends already . Our trip to Quebec city was fantastic !

  • Stayed: August 2012
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Thank PinkPanter7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mont_Sainte_Anne_Qc, Public Relations Manager at Condos & Hotel Stoneham, responded to this reviewResponded August 30, 2012

Hi!

It's a pleasure for us to read your comment! Good that you had a great time in the area and that the Hotel allowed you to enjoy Québec City and the surrounding nature at a time!

You are welcome to comeback at winter time, to discover this area twice, with its totaly unique ski resort atmosphere!

Best regards,

Lisa Marie Lacasse

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Reviewed July 22, 2012

Not very clean and old. For an hotel so close to the mountain, I would have expected more class. Expensive for what you get and no services nearby. The area is a nice place so go to Stoneham, but in a different stay.

  • Stayed: July 2012, traveled with family
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2  Thank Marie-Pierre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mont_Sainte_Anne_Qc, Responsable relations publiques at Condos & Hotel Stoneham, responded to this reviewResponded July 24, 2012

Hi Marie-Pierre,

We are sorry that you've been disappointed with your stay at Stoneham. It is true that during the off ski season, our services on site are mostly closed (bar, boutique, different restauration option -there is juste one restaurant on site open during summer).

Please also take note that we renovated half of rooms last year, so the option of a superior room [mountain view also available] is offered. As a ski-in ski-out establishment, we are in the most affordable of the province.

Please let us know if you plan to comeback , we will surely do our best to offer you a stay that will meet your expectations.

Lisa Marie Lacasse
Communications Manager
communications@condoshotelstoneham.com

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Reviewed March 19, 2012

We recently stayed at Stoneham in a multi-family ski trip. We were a group of 15 with with 8 young children (7-12). We had a great time!

Our check in was great - friendly and helpful staff who helped us get the best rate (which was pretty good when we got the package with some lift tickets), and help with getting two condos close together for our large group. The front staff also set us up with 4 lockers for our group in the main ski hill building, which allowed us to store some equipment at the hill. We had a little difficulty finding our condos, despite the map provided by the front desk - they all look very similar until you really look. We were located about 300m away from the ski hill parking lot.

The condos we rented were serviceable, but definitely not up to date. It suited our purpose just fine. There was lots of room in both condos (4 bedroom and 3 bedroom) that we rented - lots of closet space, storage, large entrance, etc. All the condos have a ski storage locker (which also worked well as a 'fridge' in the cold weather). Both had two bathrooms and laundry. The kitchen was well set up - stove, fridge, microwave, dishwasher, toaster, coffee maker and kettle. There were an adequate number of dishes, cups and cutlery for our large group. There was a diswashing soap and dishwasher detergent, as well as enough laundry soap do to a couple of loads. The beds were all pretty firm, and we had more single beds than doubles. There was one bed that was too creaky to sleep on, but otherwise we slept well! There was a fireplace too - and you can buy a little package of wood at the front desk.

The skiing was great - we were there mid-week so it wasn't busy. The hill is small, but had a good range of runs for all levels....and a great easy run for the family that was 3km long! The staff are all friendly and helpful. The children had some great instructors for a ski lesson. And we can also attest to the fact that the ski patrol was fantastic - unfortunately had to use them when one of our skiers was injured.

We had a great time - nice location of the condos despite the fact that they aren't ski in, ski out, friendly place, great family skiing. We are already planning next year's trip!

  • Stayed: March 2012, traveled with family
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Thank Famtastictravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2012

when we arrived it over an hour to have room even thus we werw the only one waiting. we reserved by phone superior room with queen beds. they gave a standard room with double beds among a school esction. the manager said that there was no difference between a double and a queen, only 5 inches. we took the rooms because we had no choice, still they charhed a superior room price with adult ski ticket for toddlers . hence they tried to advantage of us. but after 2 days they understood that it a standard room and that a double bed is smaller than a queen. they even charged us 2 bags of fire wood but in a standard room there is no fire place. note that it is dirty with undercover draps for the ned. note that high school kids stays there so very noisy.

  • Stayed: February 2012
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2  Thank stonewall1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Condos & Hotel Stoneham

Address: 610, Chemin du Hibou, Stoneham-et-Tewkesbury, Quebec G3C 1T4, Canada
Location: Canada > Quebec > Stoneham-et-Tewkesbury
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out
Hotel Style:
Ranked #2 of 2 Specialty Lodging in Stoneham-et-Tewkesbury
Price Range: $75 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Condos & Hotel Stoneham 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Only 20 min drive from Quebec City, Condos & Hotel Stoneham offers a large choice of 24 condos and 59 hotel rooms, all located directly right down the slopes of Stoneham ski resort. ... more   less 
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Condos & Hotel Stoneham Quebec, Canada

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