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“Wonderful setting, wonderful service, first class”

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Burnhouse Manor Hotel
Ranked #1 of 1 Hotels in Burnhouse
Glasgow
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Wonderful setting, wonderful service, first class”
Reviewed June 12, 2013

Burnhouse Manor just recently catered for an 80th birthday lunch we were having. What can I say, first class service as always, whether its popping in for a quick bite to eat or a special occasion, staff always treat customers the same way. The private room set up for 20+ people was wedding standard, the seat covers, the layout, everything was perfect. The service from the staff and the quality of the food was fantastic as always. I know this place is a very popular venue for weddings these days and its easy to see why, they really do provide the perfect service from the smallest to the biggest. If you haven't visited this place, try and make time to do so.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank baldosbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Any
English first
Loughborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 12, 2013

My partner and I recently booked the Burnhouse Manor as our wedding venue after being very impressed with the hotel itself and the professionalism of the staff. Our respective families had a meal at the hotel on Sunday afternoon where upon arrival we were made very welcome and viewed the recent renovations to the hotel which we were both pleased with. The food itself was excellent with all 14 of us more than happy with the quality offered and the standard of service. The hotel grounds and surrounding area were stunning, particularly on a sunny day. We are both looking forward to our wedding next year!

Stayed June 2013, traveled with family
Helpful?
1 Thank Kenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed June 10, 2013

I have visited this hotel a couple of times, hoping that my experience would be better than last. Definitely wont return though. Restaurant is nicely decorated and has excellent potential, just very poorly run with no atmosphere. Always dead in evening apart from weddings I believe. Staff friendly enough but I have been told they don't get their tips.. So where are they going? Food very average and bland, menu seems to have been the same for years. Just not worth anyone's time.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ylzzar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Irvine, Scotland, United Kingdom
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 26, 2013

I phoned Burnhouse for High tea for Sunday the 26th for my wife and myself , the recepionist said what time would be suitable I said 5pm would be fine, when we arrived we were taken to the restaurant , it was empty , we placed our order and asking for tea and coffee,the steak pie and poached Salmon we had was delicious , the waiter came back and asked if every thing was ok we said we had booked high tea he told us that part was taken of the menu,we enquired why had the recepionist not told us this when we had booking , he said he did not no ,we were then asked would we like home baking we said yes . When we got the Bill every thing was separately priced . Now I no why the place was empty.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Con B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rutland, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2013

My partner and I were looking to get married in a very short space of time (4 months!) and for a reasonable price. So we viewed lots of venues in and around Ayrshire. Burnhouse Manor was perfect for us, as the hotel itself is beautiful and so are the grounds. The bridal suite is out of this world and the staff were so helpful, if we needed anything or had questions they were very happy to help.

My big day was fabulous, the staff kept us right all day long checking we were alright. The ceremony room was beautiful as was the dinner and reception area. The food was brilliant all my guests enjoyed their dinner and evening buffet.

The price was also very good, and my wedding day was very special and I would like to thank all the hotel staff for that. I would highly recommend burnhouse manor.

Room Tip: If you can get the bridal suite, it's stunning, lounge area, huge bed, double jacuzzi bath with...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 20, 2013

We travelled from Lancashire to attend the wedding of some friends on Saturday 18th May. What a fantastic day we all had. The weather was a bit rubbish but it honestly didn't spoil it for us at all. It was a humanist wedding which was a 1st for us. It was lovely, very relaxed & personal. The room where the ceremony was held was a lovely light room & looked so pretty with all the chairs laid out. The drinks & nibbles after the ceremony whilst photos were being taken were delicious. The wedding breakfast was in a different room which was also very pretty & set out with the same colour scheme to match the day - it looked beautiful. The wedding breakfast itself was also very tasty, good honest food which was hot & the service from the staff was excellent. The night doo was also held in the same room where the reception was & at night the dancefloor was full of sparkling lights. Plenty of dancing all night ! I cant comment on the rooms as we didn't stay here as the wedding party had full occupancy. But based on what we saw of the hotel Im sure these were lovely too. A nice touch in the toilets was a basket full of items to keep us ladies going on a night out. Deodorants, hairspray, hair bobbles, spare tights, emery boards, perfume etc - everything you could need for any disaster. My husband also told me there was one in the gents also - ( probably not including tights of course!!) They had really thought of everything. Everyone from the serving staff to the bar staff were all very friendly & helpful. Nothing seemed too much trouble. We had a fantastic time (5 R's!)

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank RF_36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatyKaskonas, General Manager at Burnhouse Manor Hotel, responded to this review, May 30, 2013
Dear Reviewer,

Thank you for such a fabulous review reagrding Mr and Mrs Davidson's Wedding Celebration last Saturday at Burnhouse Manor Hotel! It was a fabulous Wedding and we thoroughly enjoyed looking after the New Mr and Mrs Davidson as well as their family and friends.

Your kind comments regarding the Wedding set up and our friendly and helpful staff is so kind. Our team all work extremelly hard to ensure that all of our customers are well looked after and as you so beautifully put, receive a ' Warm Scottish Welcome!'

Thank you again!

Kind regards


Katy Kaskonas
General Manager
Burnhouse Manor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentley, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 24, 2013

We have stayed twice and have enjoyed both times. The staff are lovely, the food was fine and the rooms were clean and comfortable both times. Generally nice and quite, so really good if you just want to chill out. Yes, it hasn't got the polish of an international hotel chain, but is has a charm of its own. Everything worked ok and nothing was too much trouble for the staff. It's in a nice rural location with good links to both Glasgow and Prestwick Airports and the local trunk roads.
Happily stay there again.

Room Tip: All the rooms we stayed in the old part of the hotel were fine
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatyKaskonas, Manager at Burnhouse Manor Hotel, responded to this review, April 25, 2013
Dear Reveiwer,

Thank you for taking the time to write your review regarding your stay with us at Burnhouse Manor Hotel.

We are delighted that you have enjoyed your stay with us on both occasions and thank you for your kind comments regarding our staff, food and bedrooms.

As you mention we have the beauty of a lovely rural location, however close to ammenties and both Glasgow and Prestwick Airports.

Thank you again for taking the time to send your review to trip advisor.

We look forward to welcoming you back again soon.

Kind regards


Katy Kaskonas
General Manager
Burnhouse Manor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Burnhouse Manor Hotel

Property: Burnhouse Manor Hotel
Address: Burnhouse by Beith, Burnhouse KA15 1LJ, Scotland
Location: United Kingdom > Scotland > Ayrshire > North Ayrshire > Burnhouse
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Burnhouse
Price Range (Based on Average Rates): $
Hotel Class:3 star — Burnhouse Manor Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
Comfort is the primary goal at Burnhouse Manor, with comfortable beds, good showers and relaxing baths, to ensure your stay is a pleasant one. Brambles at Burnhouse restaurant is also located within the hotel serving breakfast, lunch and dinner, throughout the day, 7 days a week. ... more   less 
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Also Known As:
Burnhouse Manor Hotel Ayrshire

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