Have now been twice - once with my husband for coffee and cake and yesterday with two friends - for coffee and cake! Both times the place had a great atmosphere which you notice as soon as you arrive. The lattes were delicious and the range of cakes on offer were tasty too. I would definitely come back. You are not made to feel rushed.
My only gripe was on the service yesterday. The girls/ladies there are very friendly but yesterday seemed understaffed and a bit harassed. I asked if we should order at the counter or from the table and was told either so we decided to come up to the counter so that we could see the cakes. The girls serving were fulfilling orders and delivering to tables but we stood for a good 5 mins whilst this was going on with nothing was said to us or our presence even acknowledged! Eventually the girl behind the counter said that she couldn't take our order until she had completed the ones she had! There were a couple of other staff coming and going during that time and no-one asked us if they could help. They were obviously harassed and busy but really someone could have taken our order and explained that they would serve us asap. I'm sure yesterday was a one off but it might be worth just reminding staff to do something if customers are standing right in front of them for 5-10 mins! Having said that, I would definitely go again as it has a lovely atmosphere.
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