Breakfast wasn't very nice. Food was quite basic. And you have no chance of knowing what some of the food is, because they don't have labels. They may have 5 variations of tzatziki (or something that looks like that), but you need to ask what they are. And the staff are normally so bus, you don't want to ask. I pointed out that it would be a good idea to have labels, and they said it was a great idea, and that they hope to put labels on the next day. But they never did. Though they did keep saying it was a great idea all week.
Breakfast times are also very strict. 0730 - 0930. Try making a piece of toast at 0928, then looking to butter it at 0930. No, you can't do that. They take the butter at 0930, and they just won't let you have it. If you've just finished your breakfast and you fancy a coffee, and it's just gone 0930, don't expect them to let you have milk in it. No, breakfast has finished. No milk. Understand they have rules, but to be that inflexible is just stupid. This happened to us on the Monday morning, and we vowed never to spend any more money in the hotel for the whole week. And we didn't.
The cooked breakfasts made me feel a bit squeamish. The eggs always looked a bit too sloppy. None of it looked really appetizing, so I didn't try much. The cheese and tomato on toast was nice, but there were only 2 pieces of it left. Even though it was only 0900, they didn't bother making any more. They probably wanted us to eat the snotty eggs.
The pool table was 2 euros per game. Never saw anybody play on it all week. if it was 1 euro, then it would get a few plays.
Most of the staff are really nice and friendly, but I think the management could do with using a bit of common sense. The staff would bend over backwards to help you if they could, but they always looked a bit too busy. I think they were just understaffed in general. The beach bar would open about 1100, close for lunch for an hour, open again, and then close for the day about 1500.
Swimming pool was lovely. Normally there were sun loungers available, but towards the end of the week, it was hard to get one. There were towels all over them straight after breakfast, even though people didn't bother using them until 1100 - 1200. The hotel didn't seem to have a policy of encouraging people not to do that. If they did, needless to say, it wasn't enforced.
The rooms were quite nice as well. No complaints there. Fresh bedding and towels quite often. Cleaned and bins emptied often. Kitchen has fridge, microwave and 2 rings. Beds were comfortable. Air con was good. TV was fine, but no English channels.
The WiFi was very poor. It seemed to work in the room on the first day. But from the second day onwards, you had to go and sit by the pool to get a signal. I did mention this to the manageress, she said she'd check, but guess what... nothing was done.
Never tried to have an evening meal there. If it was anything like the breakfast...
Location was good. Right in between Agia Marina and Platanias. Plenty of choice of restaurants, and the beach was only about 3-4 min walk. Plenty of supermarkets, bars, shops and entertainment all close by. Bus stop right outside, with regular buses to Chania town (takes about 30 minutes).
Having said all that, we had a great holiday. We were self catering and were happy to chill by the pool in the day, and go out to eat at night. It's a good hotel with good facilities, I just think they could do with looking after their guests a little bit better.
- Official Description (provided by the hotel):
- Oscar Suites & Village is a family hotel near the beach in Agia Marina - Platanias, on the north coast of Crete. Crete is the largest island in Greece and is home to the first civilization in Europe. Oscar Suites & Village hotel is situated just outside Chania, arguably the nicest town in Crete and an excellent base from which to discover the rest of this marvelous historical island. Oscar Suites & Village was completely renovated as a green hotel in 2013, making the facilities energy efficient by using eco-friendly materials. The hotel's two traditional building complexes are surrounded by colorful gardens and exotic trees. The hotel is near the beautiful Agia Marina sandy beach, and the two hotel swimming pools and two children pools make it ideal for families. Oscar Suites & Village also features an Italian pasta & grill restaurant and an up to date gym. The Oscar Suites & Village Hotel's studios, one bedroom apartments & two-bedroom apartments in Agia Marina, Chania all feature fully equipped kitchenettes ideal for a self-catering holiday, and every room offers a unique garden or sea view. Oscar Suites & Village is just a small walk away from the villages of Agia Marina and Platanias where you will find shops, tavernas, nightlife, beach bars and a sandy beach facing the endless horizon of the Aegean Sea. Car rentals, free private parking and airport transfer are available upon request. A bus stop is situated right outside the hotel. Pools Oscar Suites & Village is an Agia Marina Chania hotel with two swimming pools ideal for relaxing and unwinding. Each swimming pool also features a children's pool at the side, as well as a nearby playground to keep younger guests entertained and happy, making this the perfect hotel for families of all ages. To keep you cool under the sun, the Oscar Suites & Village Platanias hotel pool bar offers refreshments and cocktails to enjoy by the pool, as well as light snacks for a bit of sustenance in-between laps of the pool. Valentino pasta & grill Whether you choose us for a quick lunch with your friends or a dinner for that special occasion, we promise to make your stay magical by serving a new experience of tastes and gastronomic delights in a unique environment with striking architecture.Our top priority and passion is to offer a huge variety of mouth-watering flavours that will deliver both temptation and surprise. For us, it is a necessity to use only the finest quality & purest products of the region in our cooking to guarantee absolute satisfaction. Gym The Oscar Suites & Village Gym features all the very latest modern workout equipment. It's the perfect place for guests who want to stay active during their holiday and keep up with their fitness regime. ... more less
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- Also Known As:
- Oscar Suites & Village Agia Marina, Chania, Crete