We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great pool, not so good rooms”
Review of Iolida Village

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Agia Marina
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Iolida Village
Ranked #17 of 31 Hotels in Agia Marina
Certificate of Excellence
Trondheim, Norway
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great pool, not so good rooms”
Reviewed June 30, 2014

We stayed here for 2 weeks in june 2014. We were 13 people travelling together and we checked in to 4 rooms in total.

The outside areas are quite good. The pools are diversified and offer something for all ages. The large slides proved very fun for the whole family.

The rooms however, are below average. The main problem is that the aircondition system is simply terrible. It is not able to cool the room at all. This applied to all 4 rooms we rented and the hotel was not able to remedy it. They sent technicians to look at it but the problem is likely the whole system itself. The result is that our sleep quality ended up being very poor.

The bathrooms were also below average. The doors to the showers almost fell apart everytime you tried to enter. And there was no place to leave the showerhead on the wall so you had to shower by holding the showerhead in your hand - not my preference..

My suggestion is that you look elsewhere for a hotel. They charge 4-star level, but do not deliver accordingly!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Twister_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

99 reviews from our community

Traveler rating
    35
    44
    15
    5
    0
See reviews for
71
10
2
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • Greek first
  • Norwegian first
  • Swedish first
  • Any
English first
Odense, Denmark
Level 5 Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 24, 2013

This hotel is great for the whole family. The location is perfect. 500 meters from the beach, and it takes about 15 minutes to walk to Platanias square.
The areas in the hotel are great. They have two pools by the snack/drink bar and this year they opened a waterpark in the back of the hotel - 100% succesfully. So there is a lot of space for those who loves the pool instead of the beach ;-)

The service is fantastic, they are more than happy to help you, and also to have a chit chat doing the day/evening.

The rooms are not wauw standard, but they have what they need, in a neutral style.

The food in the restaurant is good, and has a fair price.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LizaGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartola, Finland
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 6, 2013

We've been in this hotel 2 times,last year we stayed 3 weeks,and this year 2 weeks.Hotel atmosphere is very friendly and we enjoyes our time there...This years surprice was the waterpark.We've fun there..This is a big hotel,but you feeling like its your own summerhouse in crete..I can recomender this hotel if you wanna feel carefree holidays..
Little tip...you can adopt those cute kittens..we did't that last year...

Room Tip: Take the mainfloor apartment,so you don't have to climb those stairs with you luggages and downs...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sarita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laukaa, Finland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2013

We did spend two nice weeks in this Hotel. It is good family Hotel and children and also we did like pools, food(half service) and people. Our Apartment was on third floor, and we did see Some sea from Our balcony. Cleaners did visit six times in week Our room was clean. Hotel area was like nice looking park' With trees and Flowers. There was always free sunbeds on pool area and 300m from sea and Also good shop was near. We did rent a car for 6 days and parking area was next to hotel. Air conditioning could be More efficient. Wi-Fi did not work well, but on Holiday that is not a big deal. Hotel was not big and rooms were not modern, but that was what we expected .

Room Tip: Room With balcony, More privacy
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kaariaiset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 20, 2013

Iolida Village is a short walk away from a nice beach and the restaurants, pubs and clubs from livelier Platanias but it is not a four star hotel as rated on TUI/Finnmatkat, rather a two star hotel.

We stayed as a young couple in Iolida Village on the ground floor in a studio apartment which was very basic, bare and bleak. We also experienced the second floor, one bedroom apartment with gabled roof which was a really airy, bright and comfortable and a complete opposite to the studio apartment.

The studio room was very bleak and bare, not at all comfortable or inviting. The room had a small kitchenette with just basics but at least the fridge was useful to have.

The bathroom was awfully dreary and small with broken toilet seat cover that pinched your behind when sitting on the toilet. The shower cubicle was small and one door did not close. The shower drain didn't work sufficiently enough. There was no room for any toiletries in the shower cubicle or in the bathroom so you had to keep essential shampoos and whatnots on the shower cubicle floor and other daily toiletries on the kitchen table, that was really annoying. Furthermore, several floor and wall tiles were broken and the overall atmosphere of the bathroom wasn't very uplifting.

We had booked a double room but the double bed was just two old wooden beds pushed together with a 20 centimetre gap between the mattresses. Not really a suitable bed for a couple! In addition the beds were covered with plastic covers/sheeting which are used for small children prone to accidents in their beds and those covers made our nights very sweaty so sleeping wasn't a pleasant and relaxing experience one hopes for from a holiday.

Air conditioning was no help to our nightly sweats because we couldn't keep the air con on during the whole night because the air con was situated just opposite the beds and it would blow cold air directly to our feet.

We had a ground ”terrace” which was small and bare. Because the ”terrace” faced a busy pass way, the noise of people and children passing by screaming, running, etc. was very loud even in the room itself.

The breakfast wasn't appealing and the choices were very limited. For fresh vegetables there was just big slices of bitter cucumbers and soggy tomatoes. Various fruits were presented in the breakfast room but they were not peeled and sliced for the comfort of hotel guests.

The pool area was quite nice looking and clean although very busy and loud. Because the pool area is not very large the sun beds were cramped together. Also the condition of the sun beds varied between new sun beds as well as old and torn ones so you had to be careful when choosing a sun bed to sun bathe on so not to fall through the beds when sitting on them.

The hotel provides free Wifi but the connection is lousy and it would disconnect often when it finally worked. And when the Wifi worked it was very, very slow.

We had to buy a late checkout (6 hours for 24 €) because we had a late flight out of Chania and we received a one bed room apartment on the second floor. The apartment had a gabled roof and it was very airy as well comfortable and it was decorated much more nicely than the studio apartment we spent our holiday in. It also had so much nicer bathroom than the studio apartment had. It was clean, spacious, modern and with room to place your toiletries on.

In a nutshell: if you can get the one bedroom apartment with a balcony and gabled roof for a good deal you might get value for your money. I wouldn't recommend purchasing any meals and certainly not the All Inclusive package from the hotel because the quality of food/drink isn't very good and because there is a very good as well as affordable Cretan supermarket just a hundred meters down the road towards the beach.

Stayed at Iolida Village late May 2013.

Room Tip: Reserve one bedroom, second floor apartment with gabled roof.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Onellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 8, 2013 via mobile

We stayed at the hotel with two kids 1 year and 3 years. I must admit that the hotel itself is nice and clean. However there are almost no entertainment and the entertainment they have is late (9pm) the all inclusive is okay both food and alcohol however the kids food and drinks are close to none. You get a poor choice of some juices and other beverages are very expensive. The beach is close by but it's very rocky and not suited for kids. The personnel is very service oriented and happy however I would not come back here for another vacation.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tordeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soenderborg, Denmark
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 5, 2013

2 minutes from the Agia Marina main street, where we could choose from many different restaurant.
3 minutes to the beach, perfect.
Not in a traffic street, very quiet and calm neighbourhood.

Staff was very nice. Benches always available for sunbathing. Swimming pools never too crowded. Rooms are nice and cleaning was done properly.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank birkiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Agia Marina hotels
0.9 mi away
Iolida Beach Hotel
Iolida Beach Hotel
#12 of 31 in Agia Marina
267 reviews
0.0 mi away
Hotel Stefan Village
Hotel Stefan Village
#4 of 31 in Agia Marina
322 reviews
0.2 mi away
Oscar Suites & Village
Oscar Suites & Village
#3 of 31 in Agia Marina
391 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Folia Apartments
Folia Apartments
#1 of 31 in Agia Marina
406 reviews
0.5 mi away
Minos Village
Minos Village
#14 of 31 in Agia Marina
120 reviews
0.5 mi away
Atrion Resort Hotel
Atrion Resort Hotel
#9 of 31 in Agia Marina
433 reviews
Show Prices
Show Prices
Show Prices

Been to Iolida Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iolida Village

Property: Iolida Village
Address: Kapodistria St, Agia Marina, Crete 730 14, Greece
Location: Greece > Crete > Chania Prefecture > Agia Marina
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Agia Marina
Number of rooms: 183
Also Known As:
Iolida Village Agia Marina, Chania, Crete

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing