In general the hotel is not a 5 star as advertised.
The good things about the hotel
Premises are new (2009) Rooms are Clean,good sea with sand,close to markets and fun areas,private parking, good for people who love alcohol - cheep drinks and nobody care how much noise you make!!!!
the Bad things about the hotel
Chicken house is located next to the hotel smell is terrible !!!!Noisy pool bar, pool water is filthy, food could be better for 1250 euro per week, air-condition system lucks performance,Personel is not experienced (weeping the tables for food remainings with their bare hands!!!) and sometimes they dont pay attention to your comments or needs.
Their motive and that was made clear to us WE CANT PLEASE THEM ALL
Yes But You Still Have To Try.......
Generally its not a 5 star hotel and should not be advertised like this.Part of this responsibility is for the travel agency VERSUS too.
I hope you will in improove soon You dont get my money for another time for sure.
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- Also Known As:
- Iolida Beach Hotel Agia Marina, Chania, Crete