We arrived after booking with hotelopia only to be told we were being moved to another hotel due to overbooking. I was not impressed as at no point had anyone emailed me to prewarn me . I was very unhappy which the staff were indifferent about eventually I was told I could have a family room for 1 night then would need to pack and move for second night . I found the room clean but good luck trying to have a shower in particular if you are tall it is so small. Had a terrible night sleep as doors have gaps under them and all the noise from neighbours travels in and their activities. We were given no orientation or instructions re half board . We chose to have our dinner there the first night but arrived around 830pm albeit dinner shuts around 930 and hardly no hot food left only salads , lucky I was not hungry. Had the best service by a waitress named Artemis she was a reprieve to the overall service I had experienced. I went to the reception and waited 15m to talk to the reception who didn't realise I spoke Greek fluently and she persisted to talk to her friend and ignore me . I gave up and we decided to eat and be entertained elsewhere, beach Is lovely but hard to get sunbeds as they seem to be reserved by 6am . We chose to hire chairs two venues down and eat at krikri which was fabulous. The second day when we moved the room was less noisy but smelt and also it appears to cater for Germans and Dutch as all stations on tv are of these regions and also very poor reception on tv . Although normally I would not watch tv I was amazed of the quality. For the price they charge spend your money elsewhere I wish we had.
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- Also Known As:
- Santa Marina Beach Chania
- Santa Marina Beach Hotel Agia Marina, Chania, Crete