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Los Suenos Marriott Ocean & Golf Resort
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Reviews (2,423)
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1,280 - 1,285 of 2,423 reviews
Reviewed January 17, 2014

The lasting memory from our three-day stay at Los Suenos will be the pool of wonders! The children loved the huge, spread-out labyrinth of a pool and spend hours in it. 12-year-old and I had a blast playing pool volleyball, and 9-year-old got a kick out of eating lunch and dinner at the pool bar.

The breakfast buffet was remarkable and among the best I have had. The omelettes were outstanding, and the wide variety of breakfast food kept us satisfied for the most of the day.

Spending New Year's Eve at this resort was memorable because of the incredible and lengthy fireworks display we enjoyed from our balcony!

While the beach is gorgeous from the balcony, it is not the best for swimming or playing. We knew this ahead of time so we prevailed upon an excursion to Manual Antonio National Park for our beach time.

Rooms were great. Spacious bathrooms were wonderful for all its wide counter space. Staff were friendly and courteous. Free wifi in the lobby.

  • Stayed: January 2014, traveled with family
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1  Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

Stayed here with my wife shortly after New Years for 4 days. I've been to the area many times in the past but never stayed in Los Suenos. Was pleasantly surprised with both the quality and gorgeous location of the hotel. The grounds are well kept and the hotel is charming. One shortcoming is that although there is a large pool with character, there is no hot tub (unless you pay to use the one indoors in the spa).

Aside form that I thought it was by far the best place I've stayed in Herradura and it's proximity to San Jose, Jaco, and Manuel Antonio makes it the perfect choice.

  • Stayed: January 2014, traveled as a couple
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1  Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014 via mobile

We stayed in this hotel for 5 nights just after NYE. Over all, it was a disappointment, based on the perception that the hotels website generated.

Good points:
We did manage to get an early check in when we arrived at 9am when check in is at 4pm (yes, 4pm!!).

Restaurant/bar/pool staff were all very friendly and accommodating.

Comfortable, big bed.

The buffet breakfast is quite reasonable, with lots of options.

It does seem to be a family orientated hotel and there seems to be activities to keep your kids occupied.

Negative points:
The room was ok, besides the big bed, it certainly was not a 5 star room(apparently the hotel is a 5 star).

The menu in the restaurants was quite limited, unless you're a fan of greasy food.

It seems to be a faintly orientated hotel, childless couples would do well to avoid!

The sun loungers are made from metal, yes, metal I said! In 34C heat there is a constant fear of burning oneself from the arms or frame.

The "travel desk" appears to be a private run enterprise. They are very little help, unless of course you want to buy one of their over priced tours.
Also, the front desk staff we equally little help when out flight go cancelled. Indeed the front desk manager was dismissive when we enquired about how to book a ferry.

The main negative point is that this is not a 5 start hotel by European or even US standards. We have travelled all around Costa Rica and we got better service from random hotels that cost significantly less. This hotel is completely over-priced and seems to just trade on its brand without any substance to back it up.

Over-all experience 2 out of 5!

Stayed: January 2014, traveled as a couple
4  Thank john k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

This is a beautiful Marriott facility. Upon our arrival, we were greeted with fresh juice from the valet. Our check in was easy and the staff's English was perfect. The buffet breakfast is definitely worth having. The food included anything from traditional Costa Rican rice and beans to also fresh fruit, smoothies, and eggs/bacon. We really enjoyed it and our time at the resort. We would definitely stay there again.

Room Tip: Any of the room is great. Great views.
  • Stayed: October 2013, traveled as a couple
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2  Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana D, General Manager at Los Suenos Marriott Ocean & Golf Resort, responded to this reviewResponded January 7, 2014

Dear Amanda! Thank you for your review its always a pleasure to know that our guest had a great time with us! We hope you enjoy a our restaurants and our resort.
Hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014 via mobile

Just came back from Los Sueños and love it every time we go. Their service is excellent, amenities are great and overall offer for guest is good, their food is very good and they offer different type of meals based on restaurants. Kids club is always a big plus on this hotel, and the service in pool area is very prompt as well, despite the high season.

Stayed: January 2014
1  Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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