We came to this hotel expecting a good hotel and a ugly place specially the beach .
We have been here for 4 days and we don't want to go away from this place.....
Hotel is hard to describe it and be really fair .....service is Fantastic ...there is nothing and I really mean nothing that you ask or wish that they will not get it for you ,from room service to managment they are incredible motivated ,incredible happy and eager to help you in anything you need . we have stayed in many other 5 star hotel world wide like Ritz Carlton ,Hiltons , Penninsula and so on and we have never experience service like the Marriott Los suenos ever before ....some names come to my attention Andres from the pool bar and Karen ...Incredible helpul and always went the extra mile to help us and make sure we had everything we needed....one example of this I am allergic to sea food today when we where having a snack at the pool ..Karen order a ceviche de Mango for me as she notice I could not have sea food !!!!!!!!!!! wow this is service .
everyone we had talk around in the hotel is really happy to work here and I think this is the big difference in the service they provide ,people is happy to work here and highy motivate.
The swimming pool is fantastic , water temperature is just perfect, the kids club is fantastic to keep little ones doing some out doors activities and arts and crafts ..if parents want to relax a little time alone....rooms are nice ,with fantastic ocean views ...the restaurants have really good food and the brekfast buffe is amazing ,really good differnet food ....yummy !!!
The Beach is extremely clean ,it is not white sand and it is not like the beaches in Guanacaste area but it is an ok beach ,clean ,sand is dark ..BUT this hotel is only 45 minutes from san Jose ....( guanacaste is 4 hours or more ) so for us travleing with small kids we wanted a near by beach hotel with kids club ...and we made the correct decision ,this place is paradise I strongly recomend it !
- Official Description (provided by the hotel):
- Recognized by Travel & Leisure magazine readers as one of the "World's Best," the Los Suenos Marriott Ocean & Golf Resort is a luxury Costa Rica resort hotel nestled between the warm waters of the Pacific and a 1,100 acre tropical rainforest. ... more less
- Reservation Options:
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- Also Known As:
- Los Suenos Marriott Ocean & Golf Hotel Herradura
- Los Suenos Marriott Ocean And Golf Resort
- Marriott Los Suenos Ocean Hotel
- Los Suenos Marriott Ocean & Golf Resort Costa Rica/Herradura