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“Very beautiful grounds, excellent service...a pool my kids still talk about.” 5 of 5 bubbles
Review of Los Suenos Marriott Ocean & Golf Resort

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Los Suenos Marriott Ocean & Golf Resort
Ranked #1 of 2 Hotels in Herradura
Certificate of Excellence
GreenLeadersSilver level
Concord, North Carolina
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very beautiful grounds, excellent service...a pool my kids still talk about.”
5 of 5 bubbles Reviewed August 4, 2013

This hotel was the last 3 nights of our Costa Rican stay. The grounds are huge, with mini golf, a nearby marina, and a pool that has eclipsed the Olympic sized pool our girls are accustomed to . Wonderful staff and excellent breakfast buffet. They also offers kids activities and also a casino for the adults.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pevansrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana D, General Manager at Los Suenos Marriott Ocean & Golf Resort, responded to this review, August 5, 2013
Thank you!! Great pictures!! We are very happy to know that you had a great time with us!
Families are very important for us, that is why we try to make them feel comfortable and happy! Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,148 reviews from our community

Traveler rating
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    572
    168
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (500)
Date | Rating
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  • French first
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  • Italian first
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English first
Tampa, Florida
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

Stayed here in July with my family and this property is stunning. Everything from the views of the ocean to the pools, grounds, and the marina. Rooms were nice size and very comfortable.
Pool area was very big and very clean. All of the staff were exceptionally nice and helpful. Food and drinks were good, but of the resort price.

If you are going to spend extra money to stay in a resort of this level you won't be disappointed.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunflower2213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Texas
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed July 31, 2013

Stayed one night and played La Iguana golf course. Hotel was very nice for a resort during the "low" season. Had mixup with payment from Tee Times Costa Rica - seemed the hotel got the golf payment, but did not get room payment. Probably better to go on hotel website for both. No problems with Tee Times CR on other two courses (no hotel). Room was large and roomy and clean. Nice old spanish motif. Everyone very helpful; especially Anna (brown shirt) when we checked in. She handled the mixup well and got us in and settle with no problems.

Room Tip: Rooms viewing the beach would be the best. I liked looking out at the pools and beach a lot.
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  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DarrellW2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana D, General Manager at Los Suenos Marriott Ocean & Golf Resort, responded to this review, August 5, 2013
Thank You for your feedback! We are glad that Ana Ortega our Front Office Manager help you with your check in. She is a great associate! Hope to see you soon! Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

Clean, beautiful and close to San José. I loved every minute of my stay. Food is good, service is the best and the rooms are really comfortable!
It is really close to Jacó, and other pacific beaches such as Esterillos or Manuel Antonio.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CRTraveler_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatsworth, Ca
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

This hotel continues to shine. The service of the staff , from check in to check out was stellar.
We were in Los Suenos to celebrate our 25th Wedding Anniversary, and were not disappointed

The grounds were well manicured, the many pools were a delight as was the spa a real treat.

The breakfast buffet was wonderful , but there are also many dining options in Jaco Beach.

Special thanks to the staff for making our stay special..

Room Tip: Ask for the pool / garden view and try and get the breakfast included package. The breakfast buffe...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Chuck G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana D, General Manager at Los Suenos Marriott Ocean & Golf Resort, responded to this review, July 26, 2013
Thank you!
We are pleased to have been part of this great celebration!
We wish you many years of happiness and we hope to see you soon!
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fuquay-Varina, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 23, 2013

A very big thank you to everyone at the Los Suenos Marriott...Susanna Flores, the chef and staff who created an unbelievable birthday dinner for our son with the fish we caught :) and most of all Luis Sandro Garro Masis whose smile every morning at breakfast and dinner just made our day. His service and kindness toward our entire family made this such a memorable trip!! Thank you Luis!!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mauz33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana D, General Manager at Los Suenos Marriott Ocean & Golf Resort, responded to this review, July 26, 2013
Thank you for your review.
We are happy for you and your family! We truly belive that our associates are the best . Luis & Susanna are great! We will share your feedback with them.
Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed July 18, 2013

This is NOT a nice resort. The staff here are very rude and not willing to help out. The prices are out of this world. This place was a ghost town! It's like a resort that was decent in the '90's but it can't compete with what is out there today!! The pool is okay and they have ping pong which is kind of fun. Other than that, it's a disaster. The front desk people are jerks. The internet in the room didn't work (and we paid for it). We couldn't get anyone to help us fix it. We had wine and cheese in our room. We asked if someone could bring up a butter knife so we could cut the cheese and they refused. They said it was "too dangerous." The truth is they just didn't want us to have cheese in our room. The hotel lobby and restaurant/grounds are all partially outside so there's no air and it's muggy and hot. I could give this resort a zero if I could. They also turn off the lights in the valet/entry way area. There are huge metal round hubs sticking up. It was pitch black and my husband tripped over one and really hurt himself. He complained to the manager that they need to keep the lights on outside (the parking lot is also very dark as well). He said he would and the next night we noticed that they still wouldn't keep the lights on outside. This was a serious safety concern...especially for kids!! I would steer clear of this place if you can!!! :( Oh, the only plus was the free breakfast in the morning and that is not enough of a plus when you pay a lot of money for a resort!! lol.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank DeeGib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Suenos Marriott Ocean & Golf Resort

Property: Los Suenos Marriott Ocean & Golf Resort
Address: 800 mts West from Herradura Entrance | Playa Herradura, Central Pacific, Herradura 5024005, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Herradura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Herradura
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Los Suenos Marriott Ocean & Golf Resort 4*
Number of rooms: 328
Official Description (provided by the hotel):
Recognized by Travel & Leisure magazine readers as one of the "World's Best," the Los Suenos Marriott Ocean & Golf Resort is a luxury Costa Rica resort hotel nestled between the warm waters of the Pacific and a 1,100 acre tropical rainforest. ... more   less 
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Also Known As:
Los Suenos Marriott Ocean & Golf Hotel Herradura
Los Suenos Marriott Ocean And Golf Resort
Marriott Los Suenos Ocean Hotel
Los Suenos Marriott Ocean & Golf Resort Costa Rica/Herradura

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