I was very pleased with Tupa Hotel. I value great customer service above all else and the staff at Tupa Hotel excelled in this category. They speak fluent English which was a plus as my Spanish is limited. The staff was also very responsive via email while I was planning my trip. This made for making arrangements and answering questions very easy.
I was pleasantly surprised to find I could rent a vehicle directly through Tupa Hotel. One more detail I did not have to go elsewhere to arrange.
The hotel staff also proactively notified me that my flight from Easter Island had been delayed. Tupa Hotel was aware of this even before the airline notified me. Plus, even though I had already checked out of my room, management at Tupa Hotel allowed me to rest in my room until my flight was due to leave. They did not have the room booked that evening, so allowing me to rest there was very welcomed as my flight was very late at night.
The hotel includes a very nice breakfast which was welcome and convenient as its quite expensive to eat out on the island. It also allowed me to get a quicker start in the morning not having to go out for breakfast.
They provide free Internet access but at times it was rather slow and on occasion unusable. However not surprising considering the remoteness of the island.
The rooms do not have air conditioning or ceiling fans; however, simply taking a cool shower in the evening was enough to make for a reasonably comfortable sleep.
- Official Description (provided by the hotel):
- Tupa Hotel sits atop a small hill looking out over the West coast of the island and the town of Hanga Roa. Free WIFI is available in the lobby of the hotel. A free polynesian breakfast buffet is offered daily in the ocean view dining room. The hotel is located in a quiet area, one block from the main street and within 5 minutes walking distance to restaurants, shopping, and the coast. Please provide flight information in order to receive a FREE transport to the hotel from the airport Mataveri. Tours, car rentals, and other activities can be arranged at the reception desk. Mataveri airport (IPC) and Pea Beach are less than 1km away. Sebastian Englert Museum and the Tahai Archeological Complex are about 2 km away. Tupa Hotel offers 3 types of rooms: Ocean View, Garden View, or Budget. All guest rooms come with private bathroom, free daily breakfast, and daily room service. Ocean View and Garden View rooms have ceramic floors and include a patio. The most affordable option is the Budget Rooms, which are somewhat smaller than the others and have restricted views. For a real treat, book one of the ocean view rooms.Double occupancy rooms can be arranged with 2 twin beds or 1 matrimonial bed. Please indicate which bed type you would prefer at the time of reservation. ... more less
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- Also Known As:
- Tupa Hotel Easter Island/Hanga Roa