Booked for two nights - visiting relatives in the area.
The hotel has the look and smell of the 1970's.
We checked in at the bar. Not exactly a warm welcome but more of a raise of the head which said "yes?" The lady was very efficient but not really friendly or welcoming. Why can't people just smile, it makes so much difference. However, it did appear that she was working alone, checking in, running the bar and later taking orders and serving in the restaurant so possibly understandable.
The room was slightly smaller than average and at the front of the building. Two drawer units, a wardrobe and a sink in the corner. The decor was very tired. The ensuite was more of a cubby hole in one corner of the room with a toilet and shower. The decor, again, was very tired with some of the brown tiles repaired with odd coloured replacements. My wife likes a bath but for the odd night away she is quite prepared to use a shower. On seeing the state of the shower she decided she would wait until we got home (and this was the hottest day of the year too!)
The thing that really concerned me about the shower was the power cable for the wall mounted shower unit which was clearly visible at either end of the surface mounted trunking that was fixed to the tiled wall. I'm not sure if this is even legal. Maybe in a private residence but not in a hotel room surely? The light bulb in the shower / toilet room was not enclosed at all meaning a wrongly directed squirt of water from the shower could be quite dangerous or at least plunge the hotel into darkness. Again, I'm not sure that this is legal (maybe was in the 70's).
The room was at the front of the hotel with two small windows opening onto the high street. There is a takeway and a Tescos Express opposite and along with the street light immediately outside the window meant a disturbed evening.
My wife tried to use the sink and there was no hot water. She left the hot tap running for a while to see if it would heat up but she found the sink was not draining properly so had to turn the tap off, before the appearance of any hot water, to avoid the sink overflowing.
We had an evening meal in the restaurant and the food was very good, no complaints at all.
The beds were very comfortable.
Now, I wouldn't mind all these little things. I realise that there are risks in booking a room in a small hotel/Inn such as this and normally I'd just grin and bear it and make a point not to return.
But the thing that really got to me was the price of this room.
The hotel web site states that the price of a double room starts from £68 yet I was charged £220 for two nights which is almost double !!
Now I know I wasn't booking a room at the Savoy but for this sort of money I expect something significantly better that this.
There was an Airshow event at nearby Fairford and I can only assume that the excessive charges were just another case of profiteering - something we do quite well in this country, from airlines to hotels.
For a weekend away I was quite prepared to spend good money on good accomodation, unfortunatley I made a bad choice.
We decided to check out a day early (losing our money) and head home, lesson learned.
- Official Description (provided by the hotel):
- Situated on the threshold of the Cotswolds, the Saxon Town of Cricklade provides a tranquil and picturesque setting for rest and relaxation. For visitors seeking an alternative to the bland uniformity of many a modern town centre hotel, The White Hart offers an appealing individuality - open fires, beamed ceilings and stone flagged floors set the scene for a relaxing experience. Dating from the 17th century, the White Hart has proven to be a popular retreat for those appreciating good food, fine wine, real ales and comfortable cottage-style accommodation. On arrival, why not sample some of the real ales or fine wines available in the comfort of our warm and friendly bar and lounge? For a tasty snack or full meal, we provide a wide range of excellent traditional and modern dishes ... more less
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