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The Kenmore Club by Diamond Resorts
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Reviews (412)
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269 - 274 of 412 reviews
Reviewed June 22, 2014

We were invited by friends to spend a couple of nights with them at The Kenmore Club last week (17th June). As a trial to see if we liked the area, and as Diamond members ourselves we kind of new what to except when we arrived the accommodation and was up to its usual high standards.
But what took us by surprise was the location on Loch Tay the peace and quiet and the views are outstanding. It was great seeing Red squirrels running around in numbers. At the Waterfront which is the on site restaurant we ordered venison steaks and they were cooked to perfection. My partner and myself have already booked a 5 night stay for next June.

  • Stayed: June 2014, traveled with friends
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1  Thank Pete07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond R, Manager at The Kenmore Club by Diamond Resorts, responded to this reviewResponded July 21, 2014

We are delighted to read that we managed to impress you with the quality of our resort and location and that you have decided to pay us another visit next June, we are looking forward to welcoming you back already!

Alexa Moran
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

These apartments/cottages are in the most stunning location. There is a beautiful loch right next to the Kenmore Club, over the small bridge are a few pubs and a shop. Absolutely perfect. The interior of our apartment was good. Lovely views from the balcony. We only stayed one night but would happily have stayed a week.

  • Stayed: June 2014, traveled as a couple
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Thank lucia28_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond R, Manager at The Kenmore Club by Diamond Resorts, responded to this reviewResponded July 7, 2014

Thank you for your review! We are delighted that you had a lovely stay at the Kenmore Club, and we hope you’ll get the opportunity to come back here for another visit, to take advantage of everything that the resort and the area have to offer – we’d love to see you again!

Alexa Moran
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

We stayed at the Kenmore club between sun 25th through Wednesday 28th May as two adults and 2 children ( 12 & 10), having secured an excellent deal via Travelzoo some months earlier. The location is superb being right on the end of Loch Tay. We had been delayed on arrival due to extreme rain and a flooded road in Edinburgh so got there about 8.05pm. Although we had brought provisions with us we decided we would eat in the restaurant after the marathon drive. Regrettably this proved impossible despite the receptionist, (Cameron) trying both the waterfront and courtyard restaurant neither had a table available. Luckily we had as I said brought provisions so it was not the end of the world. We checked in and were given keys to one of the cottages. On arrival we were very pleased, the accommodation we had (39) was well laid out with a good size G.F bedroom with en-suite shower/bathroom, hallway and heated cupboard for drying out walking boots and coats. upstairs was a well equipped kitchen/ diner and living room leading to a private balcony that (on our unit) offered glimpses of the Loch, but good views of the surrounding hills. I suspect the bigger units command the better views of the Loch. There is also a small toilet at this first floor level. The living room was spacious enough and had two settees one of which was a metal fold out sofa bed. Bedding was provided and came in a clean sealed bag. Both the GF bedroom and living room have flat screen TV's although that said channels are limited. Luckily our kids are not TV addicts adn we found something when winding down after a fun filled day. An arrival pack of coffee/Tea etc was provided as were a couple of dishwasher tablets. We found the property to be well presented and comfortable. Yes there was the odd cosmetic mark but nothing that caused us any concern and the place was spotlessly clean. We enjoyed the next three days relaxing and taking in the beauty of Loch Tay and immediate surroundings. We visited the Crannog Centre that we all thought very interesting and hired a small motor boat for an afternoon on the Loch which was great. Apart from that we spent most of our time walking or visiting local attractions. The kids enjoyed the gem and gold panning at the nearby highland safari place. We picked up some local provisions in Aberfeldy when out and about and so chilled out each evening with some wine and a home-cooked meal in the well equipped kitchen. On our final night we had booked for the Waterfront restaurant and were not disappointed. My wife had the fishcake starter and I had the goats cheese and blackpudding stack both of which were excellent. The main course selections were Venison loin and the lamb and again these did not disappoint. The childrens' meals were very generous and both our two enjoyed their meal, as did my wife and I. The staff Eiladh (and a chap whose name I did not catch) were friendly attentive and the service was excellent. Including our table of 4 there were only 2 other tables occupied which considering the quality of the meal we had this lack of fellow diners was somewhat surprising. Only my lad had a sweet as we were more than satisfied with our generous starter and main meals The meal was also reasonably priced so all in all we could not fault our dining experience. We thoroughly enjoyed our stay at Kenmore and suspect we will at some stage be back. We were lucky with the weather so did not use the pool facilities so cannot comment on them. Note you have to pay for internet wi-fi connection which is a minor niggle in an otherwise fantastic short break.

  • Stayed: May 2014, traveled with family
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2  Thank stevieB66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at The Kenmore Club by Diamond Resorts, responded to this reviewResponded June 1, 2014

We are grateful to you for your kind comments and will make sure that the restaurant team is also aware of you compliments. Thank you for taking the time to share your review. We hope to see you coming back in the future!

Alexa Moran
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2014

Beautiful cottage (no 17) the only one that had uninterrupted view of Loch Tay Just a stroll across the lovely old stone bridge and you are in Kenmore which has the Kenmore hotel with a lovely pub where Robert Burns wrote a poem which is on show. Great for golfers, anglers and walkers but we went off to do city trips as Edinburgh and Glasgow were only 1 hour 40 mins away from the resort. Staff really friendly and there are lots of great restaurants to choose from in the area.

Will be going there again!

Room Tip: Ask for a cottage overlooking the Loch beware of cottage in front of children's play area
  • Stayed: May 2014, traveled with family
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Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at The Kenmore Club by Diamond Resorts, responded to this reviewResponded May 24, 2014

Thank you for this lovely review! We are really pleased that you had a wonderful stay at the Kenmore Club, and that you’re planning to return here – we can’t wait to see you again!

Alexa Moran
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2014

Just returned from a lovely two-night stay at The Kenmore Club. Superb location with stunning lochside views. We had a warm and friendly check-in from the receptionist called Tina, who was helpful with travel advice too. Our lodge was beautifully appointed with tasteful and comfortable furnishings and we found our lodge to be clean and inclusive of all the things we would need from crisp, white towels to toiletries in each bathroom. We enjoyed walks in the surrounding area, including a little exploration trip to the beautiful and abandoned Taymouth Castle. The accommodation simply cannot be faulted - unfortunately the same cannot be said for the on-site restaurant.

If you are expecting a "fine dining" experience then you'll be disappointed, which is a shame because it's only walking distance away from the lodge and the prices lead one to expect a certain standard of service and food. We were seated in the conservatory for our evening meal, the chairs were of the patio/outdoor variety and not comfortable for any length of time. The music playing featured Rod Stewart for majority of time we were there, but they were kind enough to turn it down a little. The tomato soup was nicely done with clean flavours, however, the bread rolls were the "bought-in-bulk" types and the starter selection was rather restricted and didn't offer a balanced choice. One of my companions opted for garlic bread and onion rings as a starter though and he said they were rather nice. Menu choices for mains were limited too and surprisingly, there weren't many choices of fish or shellfish dishes for a lochside restaurant but if you like red meat, you won't struggle much with the selection from deer to pork to beef (done in different ways) to lamb, etc. My companions said the lamb dish was enjoyable but unimaginatively presented on a pile of mash. The fishcakes were sorely disappointing with more dried-out potato than any hint of fish and lacking in any flavour, even a slice of lemon wouldn't have gone amiss. When mentioning to the "manager" that the fishcakes appear to be more like potato cakes than fishcakes he responded (at about ten decibels louder than your average person) with, "are you asking me if there is any fish in the fishcakes"? We said, well, I suppose so, yes. He said, "I seen the chef make them myself and he used over 4 kgs of fish." He didn't say what the potato ratio was though, one could only imagine! One of my companions and I then simultaneously said that we were sorry but we couldn't eat the fishcakes because they were so dry and bland. The manager took them away, brought back the menu and we declined to reorder when he said he would not charge us for the fishcakes (again, he said it extremely loudly which was rather unsettling). Needless to say, we never opted to stay for desert and on our way out the restaurant past the bar on the left, we heard the staff in a singsong fashion saying, "is there any garlic in the garlic bread, is there any fish in the fishcakes" and then howls of laughter. We also laughed on our way out because it did seem rather comical. In summary, we would definitely return to The Kenmore Club for the location and accommodation but we will dine-in like we did the previous night or simply drive to another local restaurant.

Room Tip: All the lodges appeared to enjoy great views across the lochs.
  • Stayed: May 2014, traveled with family
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Thank Kelby76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at The Kenmore Club by Diamond Resorts, responded to this reviewResponded May 20, 2014

We are really pleased that your stay at The Kenmore Club was a generally enjoyable one, but we are sorry to read that you had cause for complaint about the on-site restaurant. Please be assured that your experiences in no way reflect the standards of service excellence that we strive for in all aspects of our business, or the experiences of the majority of our guests. We would like to note that the restaurant is not managed by the resort, however we will pass your comments to the Food and Beverage company. We are sorry that you were disappointed on this occasion. We really hope that this issue didn’t mar an otherwise enjoyable stay here, and that you will give The Kenmore Club another try in the future. We would love to see you again!

Alexa Moran
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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