We were staying on a Wish You Were here Deal but the staff needed reminding or asking at each meal. In the bistro they had no idea what was included and we had to ask for our included Pimms on the second night. This is not peculiar to this hotel as I have found the same problem at others. If you have to give your name in each restaurant why is it necessary to tell the staff you are on a package deal. This is a very good hotel let down by detail. Our room on the ground floor was clean and pleasant but the design of the bathroom was cramped requiring an awkward exit from the shower over the bath with no grab rail.
The pool in the spa is excellent though it is across the road.
The new chef shows excellent promise as food was very good in the restarant.
Walking from the hotel was excellent and the concierge gave very good advice.More
- Free Wifi