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“Disappointed”
Review of Twycross Zoo

Twycross Zoo
Ranked #1 of 12 things to do in Atherstone
More attraction details
Attraction details
Owner description: Twycross Zoo is renowned as a specialist primate zoo and has a wide variety of monkeys and apes including the UK's only group of bonobos. We have breeding groups of many endangered primate species so we often have babies and toddlers playing around in our orang utan and bonobo groups, and in many of our monkey groups. Set in more than 80-acres, we have around 900 animals of more than 160 species to see, including many native species in the Zoo's Nature Reserve. You can walk with our ring-tailed lemurs in their new walk-through enclosure; see our giant tortoises sunbathing in their new grass area and watch our penguins take their daily walk. Our keepers present regular talks and feeds where you can learn a bit more about some of our animals such as the chimpanzees, penguins and meerkats. Twycross Zoo's award winning Education Department offers a variety of discovery opportunities for many different types of groups and parties. The Zoo holds the Learning Outside the Classroom Quality Badge, all sessions are curriculum linked and all are designed to best engage all age groups.
Useful Information: Bathroom facilities, Activities for young children
Lincoln, United Kingdom
Level Contributor
44 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Disappointed”
Reviewed November 21, 2012

I have to say I was disappointed. The only zoo I have to compare to is Colchester. I'd never been to a zoo before. Thoroughly enjoyed Colchester and decided that since Twycross is closer and my son loves animals we'd give it a go.
The entrance is great. Lovely gift shop. Lots of food places (although not many were actually open but perhaps thats because we visited in November!) And the seating overlooks the snow leopards.
There are a lot of monkeys, gibbons, etc. If you like seeing lots of them you are fine. Not much of anything else really. The train wasn't operating and the outside food venues were also shut which meant that we had to walk a long way back to the entrance for food and the toilet which was ok for us but if you struggle walking it wouldn't be so good.
The toilet facilities are great though. And there are loads of ants that are on display in there. You can see them all carrying things to their nest. That was great.
Its a lot of money for a day out and I just expected to see a greater range of animals. We had a lovely time but sadly won't be visiting again.

Visited November 2012
Helpful?
Thank lankylegs34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
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English first
Bray on Thames, United Kingdom
Level Contributor
83 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
“Disapppointing”
Reviewed November 20, 2012

This was my first time to visit Twycross Zoo (World Primate Center!!) and I took my little granddaughter there. Weather that day was dry but there were an awful lot of HUGE puddles to wade through and lots of muddy paths, so the little one had to stay in her buggy which was quite difficult to manouvre in and out to avoid these hurdles.
Apart from the flamingoes and the monkeys there were very few other animals - and the giraffes had to be re-housed to Scotland because there "they would be better taken care of". Well, just as well maybe as the majority of the cages were not very well kept and the animals actually looked quite sad. There were not many staff about and the few we met were more interested in talking to each other and those we managed to get their attention were more keen to carry on walking to where ever.......... Even the girl in the small cafe near the flamingoes seemed so not interested in giving you the remotest hint of a smile. The gift shop was full of silly and expensive toys. The train ride was short but the train driver was helpful and friendly - the only one who seemed to "enjoy" his role!!
All in all a disappointing Zoo. Will give it another go in the Spring and see if it will be different then, but a lot of cleaning up is badly needed and staff could perhaps benefit from some training on customer relations, and, most importantly, care for their animals.

Visited November 2012
Helpful?
Thank ELVDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melton Mowbray, United Kingdom
Level Contributor
144 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
“Very good”
Reviewed November 18, 2012

I enjoy this zoo every time i go but was disappointed to see the giraffes leave, food is available and was very nice. The gift shop has a good range for children but not for adults.

Visited November 2012
Helpful?
Thank Giddypig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rugleley
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Awful”
Reviewed November 16, 2012

Really dont know what has happened to Twycross zoo, i went when i was a child and have took my 2 children there from babies (they are now 21 and 17). The zoo used to be all about the animals, not now its all about the money, WHAT happened to Mollys zoo the Lady who started it with only the animals interest at heart, not now so sad that agreat Zoo has turned into a money making project

Visited November 2012
Helpful?
2 Thank nicki123rugeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
143 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 143 helpful votes
“Not so happy now I am a "friend of twycross"”
Reviewed November 14, 2012

After visiting the zoo several times with family - i decided to buy into the zoo with a membership, one for myself and one for my daughter, no sooner than i did, it seems the zoo has had some major issues. First the sealion dissapeared (having looked rather uncared for last time we had visited) soon to be followed by the giraffes, who have been moved to another zoodue to the lack of space they had, as the zoo specializes in monkeys it looks like it will soon be just that, endless areas of the zoo have animal homes with no animals in them, whilst other animals look rather sad in cramped pens, when there are lots of free spaces available, where animals have dissapeared and never been replaced, the childrens rides have been packed away, meaning there is little else to occupy the children after seeing what few animals are left. The penguins pool still needs cleaning, which i find very sad.
The elephant enclosure is prehaps the best attraction and had a lovely open aspect from the far side, i applaud the zoo for this work, but feel sad so many other animals have been shipped out.
The restaurant is okay, and we were lucky to finally see the snow leapod, which made it a worthwhile trip
It would be nice to see a good clean up and some investment into the pens and enclosures this year, in my opinion it looks very uncared for in some areas.

Visited November 2012
Helpful?
1 Thank HONESTEYISMYPOLICY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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