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Lost Horizon Beach Dive Resort
Ranked #28 of 50 Hotels in Panglao Island
Reviewed January 18, 2014

Originally booked the annexe but when arrived, was upgraded to main hotel. A blessing really. Reception staff helpful and interested in your travel. A good start. Shown to Standard room and the only concern was it had no windows except into a stock room. Large bed, great linen and clean bathroom. Air con worked very well. Happy with room and facilities until shower time: hot water yes, but little pressure.
After looking around for other places to stay, decided to extend my stay for 5 more days. 3 days in deluxe room and 2 more in standard. Obviously deluxe is larger with balcony. I have absolutely no problems with the resort - rooms, facilities, security etc and recommend this establishment. Location is top which has a direct bearing on perhaps room tariffs - I feel a little high but similar to elsewhere with beach frontage.
Good points:
Bar prices are lower than anywhere else, especially Happy Hour(s)
Service is usually prompt but could be consistently better as can be hit and miss at times
Live entertainment nightly
Quiet and peaceful
Dive shop on site
Good beds and linen except towels
Clean and maintained gardens, rooms and surrounds
Location to other shops etc

Things of my concerns:
Service with meals - the wait is unnecessary as the restaurant is not all that busy - waited for nearly 1 hour one morning and when food arrived, it was cold
I like the way this establishment helps trainees but was a little amazed at the very small allowance awarded to them per month - they do the same work as other staff
Access can be difficult
Tariffs

Would I stay again - without question

Room Tip: If standard rooms re available, check location as some don't have windows. Deluxe room have a b...
  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank AlanJH1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 - 173 of 403 reviews

Reviewed January 4, 2014

The second time that we came here with my hubby and its really amazing as the first time that we chose this hotel. We are getting what we pay for, we get the standard room with queen size bed. and we really have a great relaxing sleep everyday. breakfast is not included, but we always eat breakfast at the hotel and the american breakfast is our favorite. staff are friendly and helpful and always serve you with a smile. the room is just spacious enough for us. the shower room is with hair dryer and clean and good. the hotel have their own restaurant we eat there also and its just good. you can also walk to the nearby resto if you want to look for different taste. its near to the convenient store if you need to buy something. well in general this is a good hotel matching with the value and for sure you will get what you pay for. for sure we will come back here because my hubby really enjoy riding the motorbike and touring around the place. its really a great vacation i can say.

Room Tip: try renting the motor bike its much cheaper to tour around using that :)
  • Stayed: September 2013, traveled as a couple
    • Value
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Thank Biaaattcccchhhh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

Stopped here for Breakfast around 11:30am after a trip to see Dolphins and snorkelling. The restaurant wasn't particularly busy but it took a while before someone came to take our order. The food then took over 30 minutes to arrive, worst still cold eggs and Hash brown was appalling quality with the fried eggs partly uncooked. It was questionable if the toast looked like they had been toasted at all. This place is in a nice location, right in front of the beach however, the service and food quality make it a definite NO NO particularly when there is far better choice steps away.

Room Tip: Don't bother eating here, far better only steps away offering same great view and better food an...
  • Stayed: December 2013, traveled with friends
    • Value
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Thank Extensive-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2013

We stayed here for almost 3 weeks we had a modern standard room which was immaculate.
the room was cleaned and fresh towels and toiletries replaced every day, the room also has a flat screen tv with a large selection of cable channels.
The whole place was spotless we could find not faults, as for the previous review (bar)
I don't know what they are talking about we found all the staff extremely friendly and helpful and when sitting at the bar they we always chatty with us, the happy hour is excellent with beers at 30php which is the cheapest on the island
There is live entertainment 6 nights a week which is very good
We have eaten here many times for breakfast, lunch and evening meals and found them very good and reasonable
We will be returning in the near future and will be staying here,5 star luxury at 3 star prices
We would like to thank Duane and all of his staff for making our stay and enjoyable one

Room Tip: 3rd floor modern standard with shared balcony views amazing
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
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Thank tcrown69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013 via mobile

Skip this bar, their false advertisement and poor service altogether if you want to go for drinks. Except for cheap rum and cokes. Their happy hour basically means pouring drinks in half sized glasses. The waitresses dont seem to be busy nor, after acknowledging your present care about service. Tried twice. Not coming back.

Stayed: December 2013, traveled with friends
1  Thank NB1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lost Horizon A, Manager at Lost Horizon Beach Dive Resort, responded to this reviewResponded December 20, 2013

I can make no excuses for my staff’s inattention to our valued guests. Although we do participate in the local colleges OJT (on the job training) program for students this only reinforces our lack of training we provide. I have talked to ALL of my staff and demanded they improve their skills. Supervisors on duty will especially during the night time monitor the dining and bar areas to insure this does not occur again. I wish to thank you for your comments and observations. This can only make us a better resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2013

The room was clean and fully equipped with comfy beds and pillows. The fridge was handy for storing food purchased for the next day's activities. Staff are very friendly and accommodating. Resort is beachfront so the beach is just a footstep away. Food is about pricey, though.

Stayed: September 2013, traveled with friends
1  Thank HannaCedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

A nice resort but you could find a better place with it's price. Only that, compared to the upperscale hotels in it's price range, Horizon Hotel got the best location among them. We had the suite room with jacuzzi, huge rooms and huge bathrooms and new. Good channels in cable TV (or maybe satellite) and they have a little poor and small bar but noisy there.

Maybe I'd come back only if other hotels are fully-booked. Staff are not that friendly and attentive, so and so.

  • Stayed: May 2013, traveled as a couple
    • Value
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Thank Fritzie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lost Horizon Beach Dive Resort

Address: Alona Beach Rd, 6340, Philippines
Location: Philippines > Visayas > Bohol Province > Panglao Island
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Top resorts Hotel in Panglao Island
#14 On the Beach Hotel in Panglao Island
Price Range: $37 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lost Horizon Beach Dive Resort 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Lost Horizon Beach Dive Resort offers low price accommodations with restaurant, Bar and beach BBQ as well as a live band 6 days a week, located in the famous Alona Beach, Panglao Island, Bohol, Philippines. ... more   less 
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Also Known As:
Lost Horizon Hotel Panglao Island
Lost Horizon Panglao
Lost Horizon Beach Dive Resort Bohol Province/Panglao Island

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