Booked a table and arrived 5 mins early. Spent 50 mins waiting for order to be taken and when they finally came a third of the options had run out. Chose the rump steak but was told only had sirloin which was £6 more. As it was described as extra matured and with hand cut chips relented. The shared fish starter was very good as was the fish pie but the £18 steak was chewier than chewing gum and as it was cooked spot on ( medium rare ) good knows what it would gave been well done. Hand cut chips were frozen from the bag and when I pointed this out the woman at the bar said oh you should have been told, but 'thee ok aren't they?' I said no actually Actually hand cut chips are on a different level, but she just ignored my reply and went off. As we were near the food I heard her talk ho other customers and found her manner condescending, bossy and rude so clearly she is like that and I feel her manner let the pub down. If the menu was available and the woman sacked this place would be a winner... Shame we copped a bad night! When you come out for a meal you don't want to bullied into your meal choice and ignored and no adjustment made for their mistake.
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