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“Big rooms. Good for conferences.”
Review of 4 Spa Resort Hotel

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4 Spa Resort Hotel
Ranked #3 of 11 Hotels in Aci Castello
Reviewed September 1, 2013

Big rooms. Good for conferences. Good for those that have a car. it is a pity that they don't have some sort of transfer to the town or acitrezza. It would be useful. The personnel is very friendly but they should improve the english.

  • Stayed: July 2013, traveled on business
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1  Thank AnaFernando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 - 40 of 715 reviews

Reviewed August 21, 2013

The hotel is really nice. Modern, overall clean (the floor of our room itself could be a bit better cleaned) and very nice staff. The spa is nice and the fitness has all the modern equipment, however for the use of it you need to pay an additional 10 Euro/day. The outside swimmingpool is OK, however they take one or two lanes, for people who want to swim and also 1 or 2 times per day, they take half of the swimming pool for 1 hour for people who will do exercises.
The restaurant at the swimmingpool in the evening is really nice and the food is really good.
However, quite frequently they have parties which are lasting until 2 am with very loud music.
Also, one day, we were not able to use the swimmingpool at all, because they had fashion show in the evening and had to build the stage. It's not a huge problem, because we could swim in the indoor swimming pool for free (normally 10 Euro/day), but the big problem for me is that we were not informed at all.
The appartment is nice and with a lot of space, however there could be a bit more plates, glasses etc. Also when we arrived there was nothing on the balcony. Later during our stay they put tables on the balcony, but no chaires......
The hotel is outside Catania and it's not close to a nice boulevard or something like that. So whenever you would like to go out, you either need to have a car yourself of take a taxi.
In ca. 15 minutes you are in the city centre of Catania, which is a nice place.
The view on the Etna is really nice and also a trip to the Etna & Taormina is really recommended.

  • Stayed: August 2013, traveled with family
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1  Thank Aline_Steenmetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013 via mobile


Upon arrival we had high expectations as the rooms were spacious and well appointed. They haven't spared on the expense for fitting out the hotel. It soon went down hill from then. We waited over 20 minutes to be served at the pool for drinks even though it was empty, and that was after prompting the head waiter who had walked straight past us. The majority of the pool staff are to self obsessed to help, and one of them was rude to my wife. There seemed to be so many managers always in huddles smoking and chatting walking around trying to look cool in there designer clothes rather than being interested in their guest. On our last day they held an event 'Miss 4 Spa 2013' where they shut off the main pool for the day. They had the decency to pre warn us and advised that we could use the indoor pool instead. Great I thought, but when I took the kids down for a swim just after lunchtime on a 35 degree scorcher of a day I was met by two words 'no pool'. I made my point clear as to how poor this was, and also complained to reception but it fell on deaf ears, I wasn't surprised. You don't get full use of the spa without paying extra and they questioned this even though it was clear on our booking. The overriding feeling was that the customer is always wrong. To finish it up they even tried to charge us 35 euros for 1kg of fish which was listed as 6 euros per kg on the menu. If you are self catering dont expect to much as we had no kettle, sharp knives for preparing food, microwave or frying pan. The location of the hotel isn't great as it has unsightly waste ground surrounding it, cranes and a neighbourhood with plenty of barking dogs and nowhere to go unless you jump in the car. The only saving grace was the cleaning staff were always friendly and did a great job. Wouldn't recommend this place to any of my friends or family, but would happily stay in Sicily again at a place who recognises the value of customer service. They have a great building but they have got a long way to go to offer good customer service. It has put me off rushing back to Italy.

  • Stayed: August 2013
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2  Thank Stewwy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013 via mobile

Very nice hotel, big and comfy rooms and very good breakfast. People at the reception are very welcoming and helpful. The hotel has a spa, but we didnt try it. Big parking is definitely a plus. The hotel is quite close both to Catania and to Acireale.

  • Stayed: August 2013
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Thank Claido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

We stayed in 4spa for 6 nights in June and our expectations were well exceeded! The hotel is newly built, elegant and modern in style and is situated 5 mins walk from the sea. We were upgraded on arrival to a fabulous apartment with oversized rooms and elegant bathroom with a great shower. The staff, from the ladies on reception, the gentlemen at the pool restaurant and the ladies in the breakfast room and housekeeping and maintenance, are to be commended for being genuine and attentive to all our requests. Nothing was ever a trouble.The spa is particularly fine and would be recommend highly. Great selection at breakfast too!

Thank you 4spa!

  • Stayed: June 2013
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Thank eadaoinxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

Brand new hotel in the outskirts of Catania. Very difficult to locate on a GPS with the address provided. Fantastic facilities, over sized clean rooms with a living room space and ...an individual alarm system. Good personnel and breakfast. 2 major drawbacks: Lots of concrete areas around the hotel (complete lack of landscaping), "Medical Clinic" inscription on the hotel's signpost, makes you feel you are visiting a rehabilitation center.

  • Stayed: June 2013, traveled on business
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Thank 73etraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

Stayed: February 2018, traveled as a couple
Thank ino64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 4 Spa Resort Hotel

Address: Via Nazionale SS 114 Km 91/VII, 95025, Aci Castello, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Aci Castello
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Aci Castello
Price Range: $90 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 4 Spa Resort Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
A magical place, an enchanting view, a kind and warm hospitality. Only the guests of 4 Spa Resort Hotel have the privilege of living these atmospheres, beauty, comforts and services in one of the most appreciated 4 star hotels of Catania. Only 5 minutes' walk from the rocky beach and 10 minutes' drive from Catania town centre, 4 Spa Resort Hotel offers a large spa and wellness centre, a free outdoor pool, and a restaurant with pizzeria and bar. Parking and Wi-Fi are free. Featuring air conditioning, the rooms and apartments come with a satellite flat-screen TV, minibar and tiled floors. Some have a sea view, while the others overlook the pool. A continental breakfast is served buffet style. The hotel's restaurant offers regional specialities for lunch and dinner. In summer, they can be enjoyed near the pool. You can relax in Spa Luxury Beauty, one of the largest spa and wellness centres in Southern Italy, providing many services such as a Turkish bath, Finnish sauna, massages or Kneipp path. This 4-star property also has its fitness centre with indoor pool and a top-quality clinic for dental, dermatologic and dietary services. ... more   less 
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Also Known As:
4 Spa Resort Hotel Province Of Catania, Sicily

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