I just completed ten days at this hotel and, wow, it has changed since I was here 8 years ago. I would not reccomed anyone stay here until management gets the staff under control. In particular, the staff is very aged and stuck in time from about 20 years ago. There are notes all over the hotel about pool towels, and, how you will be charged if you dare take or misplace one of them, and, the pool bathroom has a note to keep it clean---distastefull! The carpets have stains on thim and badly need replacing. The grounds are pathetic and used as storage for lumber, old charis, etc. The pool manager is the most inhospitalble person I have run into and should not be in front of customers in both appearance and inability to communicate. English? What English? Very poorly trained inveterate staff. If you want to order food or drink, they refer to you as a "room number"---so, remember yours....and, hope others around are not lisening in. The room was cleaned, but, the hotel overall is severly rundown and obviously needs an overhaul of management. Oooh, and the internet is terrible...you have to beg for a wifi code, then, you have to call in every few hours for a new one---the policies of the hotel make it hard to stay here and I would suggest the Sheraton down the street.
- Official Description (provided by the hotel):
- The Grand Hotel Baia Verde is a 4 star hotel in Catania facing the seawith 147 Rooms, Swimming Pool, Private Rocky Beach, Spa, Meeting Rooms, Restaurant,Roof Garden,Free Parking Area,American Bar and Scuba Diving School.The Hotel has 147 rooms different in typology (Classic & Superior Rooms, with sea view, Deluxe, Family room, Business Suite, Junior Suites and Suites) smart furnished all equipped with: air-conditioning TV LED HD 32'', Pay TV, SKY TV, frigobar, safe,telephone and Free Wi-FI ... more less
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- Also Known As:
- Grand Hotel Aci Castello
- Grand Hotel Baia Verde Province Of Catania, Sicily