I have been staying at the Grand Hotel Baia Verde one night to celebrate with my partner our anniversary. A total disaster.
I have booked a Double Superior Room plus the whole day at the SPA, for a total amount of more than 350 euros (and I honestly believe that in a place like Sicily is quite a huge amount of money for a single day) and I have been treated like in a hostel. The staff at the SPA was extremely rude, we have been asking 3 times for an ashtray in the room and some bath towels that have never arrived. What is more, we have tried to get some explanations at the time of the departure, but the receptionist didn't take us seriously.
If you are planning to stay at the hotel just to sleep this is the hotel you are looking for, but if you are looking for courtesy and a nice experience, just forget it and start looking for something else. They have no sense of hospitality at all. We will never go back there
- Official Description (provided by the hotel):
- The Grand Hotel Baia Verde is a 4 star hotel in Catania facing the seawith 147 Rooms, Swimming Pool, Private Rocky Beach, Spa, Meeting Rooms, Restaurant,Roof Garden,Free Parking Area,American Bar and Scuba Diving School.The Hotel has 147 rooms different in typology (Classic & Superior Rooms, with sea view, Deluxe, Family room, Business Suite, Junior Suites and Suites) smart furnished all equipped with: air-conditioning TV LED HD 32'', Pay TV, SKY TV, frigobar, safe,telephone and Free Wi-FI ... more less
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- Also Known As:
- Grand Hotel Aci Castello
- Grand Hotel Baia Verde Province Of Catania, Sicily