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“old hotel with a spirit of the 70s”

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Four Points by Sheraton Catania Hotel & Conference Center
Ranked #3 of 11 Hotels in Aci Castello
Reviewed April 28, 2014

Location - far from the city but has a shuttle free bus trice a day. Takes 20 m to the centre by car or bus. In the positive- it located in a safe fency area so much safer compare to catania it self.
Hotel - a retro dysign from the 70s. Some staff is old but the did change a lot and we did like the atmosphere but if you want a new fresh hotel look for something else. The pool is very good and has salty water direct from the ocean. There is a lot of sun and we got an amazing colour after 5 days at the pool.
Room - as gold members we got a huge room with a balcony with partly renovated interior. There is a huge difference between the rooms . If you pay a good price on some booking site and not on Sheraton itself you might get some old dark small room so ...
Service - in general not good. Most of the staff is not polite and the English level is not for Sheraton standart. The bed is very cheap and soft like in a 2 stars hotel. Strange. Break fest is very simple.

Would come again but only because of the salty water in the pool and the nice humidity you got in Sicily.

Room Tip: Try to book dlx room if you got a bit extra money. You don't want to have the old rooms there.
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  • Stayed: April 2014, traveled as a couple
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2  Thank ronishefner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 - 170 of 1,035 reviews

Reviewed April 22, 2014 via mobile

A great hotel! Some of the reviews about this hotel are absurd. Friendly staff, fantastic rooms, great breakfast and dining facilities. Nice sea water pool... A little out of catania but some lovely restaurants nearby. Hotel offers free shuttle to catania city.. 20 minutes

Stayed: April 2014, traveled with family
2  Thank garyvella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2014

Where do I start?
1. Poor Service checking in,
2. Ants and Roaches in Room.
3. The entire hotel was dirty and needed renovation.
4. Restaurant closed except for minimal breakfast.
5. The bar lounge was open for quick and light snacks. Took no joke! 2.5 hours for a caprese salad to be served along with club sandwich while all along the pilots were being served in 10 mins.
The worst hotel I have ever stayed. It should be shut down! An embarrassment to SPG.

  • Stayed: April 2014, traveled with family
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1  Thank jw69187291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2014

We are a family of 5 (3 kids, from 1- 13) and visited Catania during Spring - April - to avoid high heat and big crowds. The hotel looked as if it was right on the beach and family friendly (our bad for not looking further into it) but while it was across the street from the water there is actually only rock before the ocean and no actual beach.

The pool heating was not on and there was no space for small children to swim safely. There were no open green areas for kids to stretch and play and a street where cars/bikes drove fast right in front of the hotel.

The rooms were decent and the service was good, breakfast was great and the lounge was quite nice. A great place for business travelers and perhaps adults with teens or traveling alone but not an ideal place for families with young kids. We moved after 1 night.

  • Stayed: April 2014, traveled with family
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1  Thank Smetzdorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

The service at the hotel was excellent and the staff was very courteous. The rooms were a bit run down in fact they need a good spring cleaning!!! Not the usual for a Sheraton Hotel. the Hotel is situated about 30 minutes from city centre, has magnificent views of the sea and coastline.

  • Stayed: October 2013, traveled on business
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1  Thank Jacqueline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

Pros:
1) Good hotel next to the sea. Lovely views
2) Good restaurants nearby - the lunch buffet at Mare is great value for money at EUR 10 per head including a glass of wine, Pizzeria Baffo is also good
3) Walking distance to Aci Castello (20-25 mins)
4) Nice pool and a nice secluded beach access

Cons:
1) A bit out of the way to Catania and not suitable if you are not driving and want to spend a fair bit of time in the city (Buses every hour. Taxi = EUR 25 one way)

Room Tip: Rooms facing the sea are excellent (though can be a bit expensive). In a pinch take one of the garde...
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  • Stayed: November 2013, traveled as a couple
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2  Thank Saranya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

Reception staff were delightful and very helpful but seemed stressed and overworked. The room had an 80's feel so could have done with a facelift but we had a sea view and it was sound proofed. The bed was very comfy and the linen was pure cotton, which is always nice. Housekeeping was a bit hit and miss - there was a hotel slipper under our bed that stayed there the whole of our stay and sometimes things weren't topped up in the bathroom. I expect if I would have phoned down this would have been sorted out, but I kind of expected it to be done automatically as this was a four star hotel.
Our mistake was not hiring a car as apart from the restaurants over the road (the coffee bar Posada is very good) you are a bit in the middle of nowhere. Our biggest gripe was that the shuttle bus the hotel advertised as going into Catania daily was not in operation! So not having a car we relied on the 534 bus which was unreliable and the taxi's were €25 one way. The hotel beach access was also closed and seeing that the weather was glorious it was a bit frustrating having to find places nearby to swim in the sea, we ended up getting the bus to Aci Castello and swimming there. We found the breakfast unappetising, the coffee shop over the road had better coffee and a far better selections of pastries, so although we paid for B and B we ended up breakfasting over there.
I would like to be more enthusiastic but the whole experience was rather average...

  • Stayed: October 2013, traveled as a couple
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Thank Jilliandc9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Catania Hotel & Conference Center

Address: Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Aci Castello
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Aci Castello
Price Range: $86 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Catania Hotel & Conference Center 4*
Number of rooms: 169
Official Description (provided by the hotel):
With panoramic views of the Ionian Sea, this Four Points by Sheraton Catania Hotel has direct access to the sea deck on lava rocks (june-september). It offers an outdoor swimming pool, a modern spa, a free shuttle bus to Catania downtown and spacious rooms with a modern design with free Wi-Fi. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with shower, hairdryer, mineral water and toiletries. In the lobby you will also find a business corner for printing. Breakfast is buffet style at Four Points by Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar for a fresh craft beer and Il Timo Restaurant owned by Saverio Piazza executive chef. Arantia Rubra spa includes 4 beauty rooms for aestetical treatments and massages, wellness area with hot tub, sauna, steam room, ice room, emotional showers, chromotherapy and tea corner. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more   less 
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Also Known As:
Sheraton Aci Castello
Aci Castello Sheraton
Four Points By Sheraton Catania Hotel & Conference Center Province Of Catania, Sicily

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