Just got back (4th August 2012) from two weeks in Puerto Azul. We travelled with our two sons aged 15 and 13. I have never written a review before so will simply list pros and cons -
Hotel staff are lovely and very friendly
Rooms are cleaned daily
Towels changed daily Linen twice weekly
Food buffet style, always something you like. Includes a chef's hotplate counter which is manned and provides fresh fried eggs at breakfast and a variety of freshly cooked meats and vegetables at dinner. As well as a children's buffet bar.
Location is excellent - 2 minute wall to the sea front and pine walk.
Food at pool side cafe provides pizza, toasted sandwiches, salad and burgers all very reasonable
Alchoholic drinks reasonably priced compared to bars in Pollensa
You have to get up at 7.30 am to bag a pitch for your sunbed i.e grab a chair from the pool cafe and sit in the spot where you want to put your sunbeds when they are finally unchained at 9.00 am!!! The first day we just got up as normal and did not get a sunbed by the pool. The second day I got up and sat where I would like my sunbeds to go and when they were finally unchained at 9.00am an old man snatched a sunbed out of my hands and shouted 'No!. The third day i went down at 7.30 am sat in my 'pitch' and then my husband came down at 8.45am to help me get some sunbeds! It was awful - but you had to do it as there weren't enough sunbeds for all the guests. Consequently half the day the pool was littered with sunbeds with towels on and no-one using them as they had 'reserved' them until they got back from the beach in the afternoon! Everyone I spoke to agreed that it was ridiculous but no-one did anything about it, even the staff said there was nothing they could do. You simply had to play along. On the up side I sat for the hour and a half and read my book in the peace and quite - got through two books!
The English! I am sorry to say that I am going to complain about my fellow Englishmen! If you want to go to a hotel where it is ALL English and everyone knows each other - most families had been coming for years - we spoke to someone who had been coming for 24 years! Its ideal for you - unfortunately we felt like outsiders being the first time we had visited the hotel!
The Pool - the baby pool had to be closed five times during our two week stay as children and pooed in the pool. This meant that everyone was in the 'adult' pool.
'Adult' pool - I put this in inverted commas because it clearly isn't an adult pool. There are signs saying no children under six, no lilos, footballs or diving. Believe me you take you life in your own hands trying to swim in the pool. If you aren't getting flattened by lilos or dinghys you are getting hit by footballs! Despite the entertainment team making the same announcement every day - NO ONE takes any notice and the rules are not enforced.
We had fantastic weather, the beach is lovely, if you play along you can get a sunbed! Don't expect to be able to swim lengths - unless you get in before breakfast or wait until about 17.30 when most families leave to get ready for an early dinner - this is when we used the pool most. The man who tends the garden and pool does a fantastic job everywhere is spotless. The rooms are large as it used to be an aparthotel and the kitchen facilities are still there, (although to use the fridge it will cost you 35 euros a week) lots of storage, flat screen televisions with all national channels including BBC1 & 2 useful as we were there during the first week of the Olympics and were able to watch the summary show every night. Entertainment every night although do not expect anything special - we chose to walk along the seafront or pinewalk each night after dinner as it was cringingly bad some nights!
I would not recommend this hotel for couples! My 15 year old son made friends with some lovely English children so we didn't see much of him but my 13 year old son got quite bored and didn't want to sit by the pool. I think it is idealy suited for young families unless you travel with friends who have similar aged children if they are older as they will get bored.
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- Also Known As:
- Valentin Puerto Azul Aparthotel Hotel Port De Pollenca
- Valentin Puerto Azul Aparthotel Pollenca
- Puerto Azul Suite Hotel Majorca/Port De Pollenca, Spain