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Reviewed January 19, 2012

This superb hotel with a long list of distinguished clientale lies in a secluded bay. The water is sparkling, the beach a half moon sweep of sand. The hotel is surrounded by lovely gardens and woods. The service has always been outstanding whether you are a king or just a day tripper looking to enjoy a drink on the terrace and admire the view.

  • Stayed: September 2011, traveled with family
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4  Thank Kleefeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2011

This is an expensive, luxury hotel in a secluded and wonderful setting. Reached by a challenging hilly drive from Puerto Pollensa, the hotel has magnificent gardens which lead to a sandy bay. The beach is not private but only hotel guests are likely to rent the overpriced sunloungers. Our room was great and had a perfect view of the bay. Breakfast was exceptional and served outdoors, close to the gardens with great views. The dinner menu was less inspiring, although the piano entertainment was a great attraction. The staff were great. Prices are high, for rooms and meals. Book early and you may get a 40% discount. There are some pretty walks nearby.

  • Stayed: June 2011, traveled as a couple
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4  Thank Northern_fellwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2011

This is one of the most beautiful settings one could imagine. It's the perfect lagoon, crystal clear water, beautiful trees and hills. If this property was managed by Four Seasons, it would really be special. Being charged to use a lounge chair? No bar or food service at the pool? 30 minutes to get a towel? Just not up to international service standards for a luxury property. Still, overall, the staff is very friendly and the rooms are quite nice. But, with some attentive service, this place could really shine.

Room Tip: Ocean view rooms are very nice.
  • Stayed: July 2011, traveled with family
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6  Thank MarinTravelDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2011

This hotel has an exquisite location and we spent 5 wonderful nights here. The grounds and adjacent beach are gorgeous, particularly in early morning and evening. The breakfast buffet is excellent but all other food and drink is ludicrously expensive for not very high quality (46 Euro for paella - 12 Euro in Pollensa for similar quality). Many guests were removing food items from breakfast to keep for a picnic lunch!
The staff are very variable. Some are very rude - especially the guy who manages the beach bar. He was not very nice about us sitting on the sun loungers for a few minutes at just before 6pm. They charge hotel guests for these but surely a couple of minutes just before closing on a quiet October day......
Would stay here again using only room and location. If you have a hire car the evening trip to Pollensa (not Porto Pollensa) for dinner is lovely.

  • Stayed: October 2011, traveled with family
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10  Thank CorkHibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

We stayed at the hotel on half board for the second week of September.

The hotel is in a superb setting: on a small sandy bay surrounded by mountains in large immaculately lanscaped gardens in the Tramontana nature reserve. It is a vision of Majorca before its present general over-development. We loved the location and its seclusion.

We had a double sea facing room with a large balcony - 2 loungers, umbrella, table & chairs. The room was fine, bed large and comfortable; surprisingly the bathroom had no bidet.

There was a good choice for buffet breakfast. We were happy with the buffet dinners - adequate cold choices for starters and desserts but sometimes the mains could be a bit tired from resting cooked in hot cabinets. Perhaps the mains could be cooked to order to improve their freshness and quality?

We found the staff to be at all times courteous and helpful.

Beach charges were not cheap at 40 euros for 2 loungers + umbrella; however the more basic municipal ones were still 20+ euros.

We understand that the hotel is due to be demolished and replaced with a more modern and luxurious structure. Even though the current building is looking a bit tired at the edges we would be more than happy to return to our balconied room with a view!

Room Tip: go for a sea facing room
  • Stayed: September 2011, traveled as a couple
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6  Thank ianreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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