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Reviewed August 20, 2011

After many years of frequenting 5* Hotels we never thought a place like this existed, The only 5* about this Hotel is prpbebly location. When we arrived at the hotel and checked in we then started to realise that the hotel has only 12 rooms with balcony out of 112 rooms. The reception staff were polite and explained that the rooms with balcony were of a different level and were all booked and the hotel was full. The lady then showed us to our room on the ground floor with a garden view., As we decended the steps and approched the long corridor this smell of Damp/foisty hit our noses and then our nightmare began, on entering this dark damp room that smelled like it had not been open for months.. I quickly asked if we could change the room to a room higher up in the building but this wasnt possible as she told us it was full. The room was dated the safe didnt work the bathroom was tiny old and dull with a shower curtain that you would not even find in a 2* Bathroom.. The air con unit had mould around it and later reailised that when we turned off the unit it began to leak water on to the bedside cabinet and my side of the bed was damp.. I Honestly have been in better 3* accomodation in spain than these rooms had to offer.. THE HOTEL - Pool area clean an quiet with pool attendant. BAR nice setting but 6* prices BREAKFAST was ok. We were on B+B terms so on the firt night we booked into the a la carte as it was bookings only and were lead to belive it busy but were only two tables dining at the time we arrived so asked the waiter if we can have a choise of table and pointed at one and he replied sorry but this is booked. So we sat at a table he said and ordered ate and no one else came!!!! So why not let us sit were we wonted to???? POOR Again.. And to top it off the food was of poor standard and the bill was a joke. We had a car so we decided to go out every day away from this smelly room and make our own holiday We didi plan a relaxing break but Barcelo was not the place for us and was our fault for picking this hotel. Taxi in the evening to puerto Polensa was 16 euro each way and the beautiful town of Polensa was 24 Euro each way. Well worth this extra cost to eat and drink out. My Last comment about BARCELO FORMENTOR they advertise a beach bar in the evening with chill out music well this was never open and if its not open in August im sure it never is.....

  • Stayed: August 2011, traveled as a couple
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17  Thank 686ange65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

A famous for its historic visitors this hotel offers a magnificent garden, pool and splendid view. There is nothing around, only great landscape, mountains and see, and a little beach with some local people, but if you do not want to be bothered by someone you can stay on the territory of the hotel. Good service.

As for the rooms, a little bit old design and small, and you have to pay 40 € for the deckchair on the beach! A bit exaggerated..

Stayed: April 2011, traveled as a couple
1  Thank svetla203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2011

This hotel is in a fantastic position. However, It is now being spoilt by greedy owners.
The al a carte restaurant is incredibly expensive and does not warrant the cost.
The beach is ok but to charge hotel guests 60 euros to hire their 'luxury' sunbeds on the beach is outrageous. No hotel this expensive should be charging their guests.
5 euros for a single cup of tea is disgusting.
Quite a lot of the guests have been going back each year for 10 years or more. The hotel will lose them all if it doesn't stop its greediness.

  • Stayed: July 2011, traveled with family
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8  Thank misterk57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

We stayed 3 nights at Hotel Formentor and loved its' grace and space. The perfect end to 16 days in Spain. We had a fantastic drive over the most beautiful (and scary)mountain road from Puerto Soller into Port de Pollenca and then up another windy scenic breathtaking road to the hotel. What a relief it was to reach Hotel Formentor which is not inexpensive but if you can treat yourself, do so. The grounds are magnificent, the rooms are not new but very comfortable, excellent beds. We had a room with a balcony facing the sea - the balcony was special as not many of the rooms have them. Superb breakfast dining area overlooking the sea.

Room Tip: Try to request a sea facing room with balcony
  • Stayed: July 2011, traveled with family
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2  Thank 37,121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2011

This hotel is in a beautiful spot. However I feel it lives on this and would certainly not be 5 star if it was elsewhere. On arriving at the hotel we were not shown to our room but were told we could use the lift or the stairs. In the evening there was no fresh towel service.
Our main cause for concern was that the majority of the staff looked very unhappy and rarely smiled. Some training in customer relations is seriously required. The room maids were the most pleasant and the young man on reception.
The bars were empty for most of our stay so atmosphere was decidedly missing. We had to taxi to nearest town to ensure our eveings were fun. This cost 32 euros a time.

  • Stayed: June 2011, traveled as a couple
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1  Thank monty123_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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