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“great hotel”

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Aparthotel Playa Mar & Spa
Ranked #10 of 29 Hotels in Port de Pollenca
Certificate of Excellence
Bournemouth, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great hotel”
Reviewed July 9, 2013

just returned today after spending last 2 weeks at Playa Mar. Great hotel, really friendy staff, we even had the cleaners waving our coach off when we left. All the staff were always very helpful.Good pool, bit of a walk into the main town though. Although stayed self catering did have brekkie there a few times, and although quite steep at 10 euros pp there was a lot of choice and could eat as much as you wanted which meant it kept us going until the evening.
Only 2 criticisms for the hotel, 1 being the music in the evenings, it was far too loud for younger children. it was deafening inside the venue and even sat outside was difficult to hear or hold a conversation. We travelled with 2 children, one child is 5 and he was holding his hands over his ears, the other child is 14 months old and started crying when ever we went into the venue so had to sit outside anyway. It doesnt need to be that loud! By the way im in my 30s and still into the clubbing scene so not an old fuddy!
2nd criticism is the sunbeds. i saw a post on here earlier about reserving sunbeds. Unfortunately i was one of the culprits (if you cant beat them then join them). i found myself having to get up at 5.45am to reserve sunbeds, and still there were not many left around the baby pool at that time.leave it any later than this and you have no chance. i dont like it, i dont like doing it but i cant see what anyone can do to stop it. If they do stop people doing it and ask them to wait until 9am when the pool opens then there will be a queue and mayhem of people running, hurding and tripping over their flipflops trying to get a sunbed. may even be a few punch ups, which come to think of it may be better entertainment than layed on in the evenings.
Apart from this the hotel was excellent and would definately recommend it.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank rob s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (489)
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English first
Manchester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 9, 2013

Just returned from 2 weeks of bliss at the playamar and puerto pollensa. self catering for me, boyfrienand 4 year old. The hotel and facilities are amazing, pool, beds, spa, playground, kids club, entertainment (ashaa boo, ali g, heavenly (bit miserable) heather!!) maids, life guides all fantastic. little shop is fine but short walk to the right on the round takes you to another spar with a cafe bar attached and wine is excellent as is the food at the ofrmentor store. very relaxed pace of life and we felt like we were literally there forever. thanks playmar and thomsons "memories to cherish".

Room Tip: choose top floor as frogs and fountain are a bit noisy in the evening in block 1 and the other block...
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  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Rachel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lerwick, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 8, 2013

Spent 10 days there, two adults and two young children, we went all-inclusive. All the staff from the reception, restaurant, bar as well as the cleaners were superb - really friendly and helpful. The apartment itself was good, cleaned every day and met our needs. We had an upstairs one with a view of the pool which was good. The buffet choice was wide and the quality was good although the novelty of it all did start to wear off towards the end. The entertainment at night was great for the kids and our two really enjoyed the Kid’s Club through the day. The Pool area is excellent, our two spent hours on the water slides. I’d read complaints about the pool temperature and it was cool when you first went in but absolutely fine once you were in - there’s enough energy wasted without heating an outdoor pool in the Balearics!! Overall I’d have no hesitation recommending Playa Mar to families with Children. Watch out for the Gin at the bar though - it’s one of those “more gin than tonic” places :-)

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Northern_Isle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erskine, United Kingdom
1 review
Reviewed July 7, 2013

We have just returned from a weeks holiday at the Playa Mar- amazing!! We were travelling with our sons aged 8 and 4 and grandparents. We were staying on a self catering basis. When we arrived at the hotel we got wine or apple juice and fruit or biscuits. We had 2 apartments and both were immaculate and cleaned, beds made etc every day. All staff in the hotel were so friendly and helpful. We ate from the snack bar at the pool most days - food and service was great. We also ate in the restaurant one evening and again the food was really nice with a great selevtion. The hotel is very clean throughout and well maintained. The manager was excellent and helped us take our cases to the bus on our departure. The pools were great for our boys and we always managed to get a sun lounger. The location of the hotel is great - about a 20 minute walk along the pine walk to the main shops/restaurants of Puerto Pollensa. We walked this most nights, it is beautiful. We will definetly be back, hopefully next time for longer.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2013

We have just returned from staying as a family of 4 at this hotel (6 yr old & 6 month old) All of the hotel staff were very friendly & very accommodating. We had to move rooms as we were overlooking the bins with no sunshine whatsoever. The reception staff immediately saw to it. What was disappointing was how the other guests in the hotel overtook the swimming pool. If you didn't reserve a bed before 7.30 in the morning then forget it. It was very frustrating as it wasn't a little pool. I love kids but some of them running around with water guns was an accident waiting to happen. The lifeguard & parents just seemed to let them keep doing it. I have no criticisms of the food it was delicious & our Daughter loved the kids disco. Thompson could spend a bit more on entertainment though considering what us families pay. It was ok but nothing amazing. The reps were nice but young & inexperienced. We chose to hire a car from the airport as didn't fancy sitting with a six month year old on my lap for an hour & a half with no seat belt. It was good as we were able to explore the local beaches which were beautiful & then venture back at 5 ish in the hope of battling to find a sunbed. We still had an amazing holiday just gutted about the pool situation as it definately felt like sardines all rammed in & quite noisy although you expect that with kids. I wouldn't of picked this hotel of I didn't have kids.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KerryE77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, United Kingdom
1 review
Reviewed July 6, 2013

Just arrived home from a 2 week stay yesterday. We travelled in a party of 3 adults and 4 children ranging in ages from 10 months to 12yrs. One party were on a self catering basis and the other on all-inclusive so I definitely think we covered all bases and can leave an honest review. The hotel itself is gorgeous, set in a lovely area 2 minutes from small beaches and only a 15-20min stroll to the busier beaches and all the restaurants. All the staff were friendly and offered a very high quality of service. The staff work very hard and long hours yet always have a smile on their faces. It was lovely to chat with the Manager Daniel who always took the time to make sure we were enjoying ourselves. The staff in the restaurant were so friendly and we were really impressed when they set up a big table and birthday cake for us when we mentioned we were celebrating a special birthday and had other family members who were staying elsewhere in Puerto Pollensa joining us for a meal. Tolo and Donna were both excellent and made us feel very welcome as did all the staff and they should all be credited for the fantastic job they all do. The thomsons reps are all very helpful and knowledgeable, their energy and enthusiasm with the kids is great. Mark was also a great help to us when our son took ill and required a doctor and then a visit to hospital which he arranged and then enquired on his well-being throughout the holiday which was appreciated.
Overall we all thought the Playa Mar was fab, yes it can get a little noisy around the pool, but happy, laughing kids surely is the sound that every family wants to hear! if not, don't go to a family hotel!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 9066jill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 5, 2013 via mobile

We stayed here the 1st week of june and what a fabulous time we all had, we traveled as a family of four, and can not wait to return, especially our 5 year old twin girls who took full advantage of the kids club and pools.They especially enjoyed the crab slide and splash pool as well as the day time games we even joined In with the pool side activities. We were given an appartment in block 4 which was ground floor and very handy for us. The rooms although basic if you go self catering are useful as a microwave is provided as well as a 2 ring hob, kettle and toaster also well stocked cupboards however dont forget your tea and coffee as these are not provide in the rooms which at 6.30 in the morning having to walk to the dinning room to retrieve your morning cupper is a disapointment. We were based as all inclusive which was very handy indeed as prices are rather steep for drinks etc, the food served was amazing however by the time we were into our second week it came a bit repetitive, however for a small charge bar meals can be had which did look very nice.the snacks that were provided were very poor and did not change the whole time we were there, the same sandwiches everyday not very nice either.
We can not praise the entertainment team enough they a a real credit to thomson, always eager to help full of energy and work extremely hard well done Ali G, Heavenly Hev and Asha Boo, the team in the kids club out of this world they were outstanding and our twins couldnt wait to be in there with the lovely zoe, mitch the man, emma and the rest of the team the girls were always making something and had loads of fun. The hotel staff also need praising as they to were fantasic, they really make the effort and go out their way to help Tolo, joes, george, david just a few to mention as these guys really stood out with their friendliness and teaching our girls a few words of spanish ???? I think it was spanish.

So if you are after a great family holiday were you can relax and enjoy and the kids are well catered for this is the place to go. One last little note is if you are taking kids stock up on the water toys be for you go as you can expect to pay at least 10 euros for a small boat. And if you get the chanve check out the trip to marine land ypu will not be disappointed.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maz1710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aparthotel Playa Mar & Spa

Property: Aparthotel Playa Mar & Spa
Address: Carretera Formentor s/n, 07470 Port de Pollenca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Port de Pollenca
#5 Family Hotel in Port de Pollenca
#8 Luxury Hotel in Port de Pollenca
#9 On the Beach Hotel in Port de Pollenca
#10 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aparthotel Playa Mar & Spa 4*
Number of rooms: 168
Official Description (provided by the hotel):
This complex in Puerto de Pollensa (Majorca) is surrounded by the natural beauty of Majorca's Northern coast. The excellent facilities offer fun and sports activities for the most demanding families. Disconnect at Playa Mar and get ready for your best holiday ever! ... more   less 
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Also Known As:
Aparthotel Playa Mar Hotel Port De Pollenca
Aparthotel Playa Mar Pollenca
Aparthotel Playa Mar Hotel Pollenca
Playa Mar
Aparthotel Playa Mar & Spa Majorca/Port De Pollenca, Spain

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