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“Great food and atmosphere”
Review of La Storia Ristorante - CLOSED

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La Storia Ristorante
Cuisines: Italian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed January 21, 2014

The décor is casual, the staff friendly and the food is consistently good - we have eaten here a number of times.
Chef Marco Nico offers daily specials depending on the local ingredients available and the staff are trained to give a detailed description of each dish. The menu is compact but offers a variety to keep most people happy - the chicken dishes are particularly tasty.

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Thank AngelaBax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (31)
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11 - 15 of 31 reviews

Reviewed December 28, 2013

The food is good depends on what you order on the menu. The Service I wonder if it really comes out of the heart or the Tip. I had a salmon pasta which was good, but I have had better in Durban. The atmosphere that evening I found to be a bit up tided. Myself & my wife eat out pretty much every week they are not on our bucket list.

Thank CarlosCru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

food was quite good and refined. but in Italy you would be shown a red cart when serving pasta with langoustines with cheese in the sauce. impossible. Service was quite slow maybe due to a Xmas party table . overall a very good experience but there is room for improvement

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Thank nicolas s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

You may not want to put these comments on your “Reviews” page.

After having booked for a table for four on Friday 29th November 2013, for Friday 6th December 2013 we went to the restaurant on that day to be told, sorry no booking had been arranged.
We can accommodate the booking though on the patio. No major incident.

Incident number:-
1. Lipstick on a glass was served, this was apologised for and served in a new glass.
2. New glass had a major chip on the lip. Again this was apologised for, and the contents of the glass duly tipped into a new glass.
Where was the chip? Who knows, probably in the new glass.
3. Then we are asked to move to another table to make room for a table of 6. This never materialised and we were not informed about it, until we questioned the waitress/ owner.
4. On an order of water, there was no offer of ice or lemon, that is a basic requisite surely.
5. The wine was delivered in a leaking wine cooler, and no one came to the table to offer refills, again that is a basic requisite surely.
6. We were told to order quickly to avoid waiting too long for “Service”. Which turned out to be 50 minutes anyway.
7. The waitress / owner was dressed in a sleeveless “T” shirt, hygiene at its paramount.
8. Any offer of “Can we apologise with ????????”. No nothing.

Generally this was an extremely disappointing visit to a restaurant with previous good reviews.
I do not accept the excuses of “We’ve had a busy day and have been overrun with customers”

If you can only accommodate a certain number of customers, comfortably, then stick to that number.
Sloppy service versus income can soon backfire on a restaurant.

Please do not offer the olive branch of please come back, we will attempt to rectify the issues, because it will be declined.
Our next visit will be totally incognito.

I should add the food was extremely good and no complaint could be directed there.

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1  Thank 686Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

Excellent staff and service at this family bistro.Very relaxed ambiance.Good choice of food on the menu. My steak and 'posh' chips were first class!This was followed by an outstanding creme brulee, with a perfect texture.Definitely recommended.

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Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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