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Lea Marston Hotel & Spa
Ranked #1 of 1 Hotels in Lea Marston
Certificate of Excellence
Reviewed April 26, 2013

Stayed for 2 nights with our 2 children and used this hotel as a base to visit nearby attractions.

Hotel staff were friendly and helpful and can not fault them at all. The hotel was clean and tidy, rooms cleaned everyday.

Minor gripe - rooms a bit basic for a 4 star

Breakfast was excellent and the food served on an evening was also very good but expensive. For example we chose to eat in the less formal Hathaways bar and it cost approx £50 for 2 adults and 2 kids without drinks. The drinks are also expensive, it cost us approx £20 for 1 pint of lager 1 bottle of lager and 2 soft drinks. I know you are a captive audience and you can expect to pay a premium at a nice hotel but this seemed bit over the top (or maybe I am tight).

We did not get a chance to use the spa facilities so can not comment on these.

A nice hotel and excellent staff just not sure if you get full value for money.

  • Stayed: April 2013, traveled with family
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Thank GaBa_121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded July 24, 2013

Dear Guest

Thank you for staying with us at Lea Marston Hotel & Spa and for taking the time to share your thoughts with the Trip Advisor community.

We were delighted to read that you had an enjoyable family stay and thank you for your comments regarding our hotel and the service you received.

We are sorry that you felt our prices where expensive, since your stay we have introduced a number of promotions in Hathaway’s and with regards to our drinks prices we made your round of drinks £12.80 so if you feel that you were overcharged please do not hesitate to contact the hotel to arrange a refund.

Once again, thank you for your comments and we look forward to welcoming you back soon.

With kind regards from the whole team at Lea Marston Hotel & Spa

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1,904 - 1,910 of 2,353 reviews

Reviewed April 19, 2013

Stayed here one night on a business trip and found the hotel to be nothing special. The good side was that the bed was comfortable and the rooms fairly clean and of a good size.

The room I stayed in (169 I think) was outdated, especially the bathroom. Looks like 90 decor. This was still O.K and not the real issue. I was a little bit annoyed with the careless staff. That night at the bar I asked the barman (young lad) for a Diet Coke and I especially said to him Coke not Pepsi. He gave me a Pepsi from their post mix and wanted to charge me for it. After I told him it tasted horrible and like Pepsi he argued with me saying it was Coke even though when I looked the post mix machine at the bar clearly shows Pepsi.

The next morning at breakfast I asked for an espresso only to be told that the machine is in the bar and locked up....4* stars? The food was O.K and nothing special.

All in all its more like a 3* hotel compared to other 4* I`ve stayed in and would not stay again.

  • Stayed: March 2013, traveled on business
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2  Thank jetsetter10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded July 24, 2013

Dear Guest

Thank you for staying with us at Lea Marston Hotel & Spa and for taking the time to share your thoughts with the Trip Advisor community.


We were sorry to read of your disappointment of the hotel and wish to apologize for any inconvenience caused. Our hotel exceeds all criteria set for 4 star hotels and we undertake regular assessments to ensure that our rating is maintained.

Many of our bedrooms have now been refurbished and bedroom 69 has just had a brand new bathroom which looks fantastic.

With regards to the offering of Coca Cola vs Pepsi, coke is a generic flavour and not a brand and so due to your specific preference I am assuming you would have been misunderstood. Our contract for draft is with Pepsi but we do sell Coca Cola in bottle format on all bars and in our golf shop.

I did speak to our breakfast team who confirmed that they did offer you espresso and explained that the machine would just need to warm up, 4 star criteria is not based around this offering but we would of gladly offered it.

Once again, thank you for your comments.

With kind regards from the whole team at Lea Marston Hotel & Spa

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Reviewed April 19, 2013

Me and group of friends stayed here last weekend. To get away from our busy hectic lives and too have a relaxing weekend and catch up with friends. From the moment I made the reservations to the time we checked out we received excellent and professional service. The staff were so helpful, polite and friendly.

Would also like to thank the Chef for making a special vegetarian menu for us girls.
The food was lovely. Would definately, come back again.

  • Stayed: April 2013, traveled with friends
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Thank Ms_Kay328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded July 24, 2013

Dear Guest

Thank you for staying with us at Lea Marston Hotel & Spa and for taking the time to share your thoughts with the Trip Advisor community.

We were delighted to read that you had a positive experience whilst enjoying a spa weekend and we hope you left fully rejuvenated. Your comments regarding our hotel and the service you received by our team mean the world too us so thank you very much.

Once again, thank you for your comments and we look forward to welcoming you back soon.

With kind regards from the whole team at Lea Marston Hotel & Spa

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Reviewed April 16, 2013

We have stayed in this hotel for a second time!!! We were traveling with kids and they enjoying the pool and palying golf, what a great combination of lesure and quality! It has a great atmosfer, lots to do and great location for Drayton Manor Park too.

  • Stayed: April 2013, traveled with family
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Thank verysek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded April 18, 2013

Dear vera m

Thank you for staying with us at Lea Marston Hotel and for taking the time to share your thoughts with the Trip Advisor community.

We were delighted to read that this was your second stay with us and you had such an enjoyable stay using our facilities and exploring the many local places of interest.

Once again, thank you for your comments and we look forward to welcoming you back to Lea Marston Hotel in the near future

Kind regards from the team at Lea Marston Hotel.

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Reviewed April 15, 2013

I went for the romantic package for my partners birthday, it was worth.every single penny. We added a.couple of treatments on aswell. Katja from sales was so helpful with everything, honestly the best hotel for staff service. I had a suprise cake and.few other.things I.wanted.them to put in the room along with the other things.they already put in (roses, chocs and wine) and.they.were happy to do that for me. Part of the package is a 3 course evening meal, my partner only eats halal meat which I.thought would be a problem but they.made it seem like it was no problem at all, they.got 2 halal options.foe him and even offered to show him the packaging!!! How thoughtful! The spa staff were just as amazing as receptionist and restaurant staff! The only.downfalls were the.drinks were expensive and werent included in the 3 course meal.

Forgot to mention we had.the.executive.room which was.lovely but.could of had a better view.

I.definitely recommend thia hotel and spa to.anyone considering it, better than the.'big name' hotels.

  • Stayed: April 2013
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1  Thank anonymousmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded April 18, 2013

Dear anonymousmm

Thank you for taking the time to post a review following your romantic break with us here at Lea Marston Hotel & Spa.

We are delighted to read that you enjoyed your time with us and thank you for the positive comments and for your feedback regarding Katja and our team, it was really appreciated by all involved.

Once again thank you for sharing your experiences with the Trip Advisor community and we look forward to welcoming you back to the hotel in the near future.

Kind regards from the team at Lea Marston

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Reviewed April 14, 2013

We chanced upon this hotel whilst looking for somewhere to break the journey between Cornwall and Yorkshire and it was wonderful. The room was big and overlooked the golf driving range. The leisure centre was excellent and the staff friendly and welcoming. It is close to the M42 but there was no traffic noise. And bliss - you can actually open the windows more than a crack.

  • Stayed: April 2013, traveled as a couple
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Thank Lizzie071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded April 16, 2013

Dear Lizzie071

Thank your for staying with us on your journey between Cornwall and Yorkshire, that is certainly some journey!

We are delighted that you enjoyed your stay with us and thank you for sharing your comments on Trip Advisor as it means the world to the team.

We look forward to welcoming you back on your next road trip.

Kind regards
Phillip

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Reviewed April 14, 2013

We got married at the hotel in March 2013 and it was incredible! All the staff we met were helpful & friendly. The food during the day & bar menu the night before were great. We stayed in the Warwick Bedroom Suite - which is incredible! definatley worth the money! Working in the hotel industry myself - this is one of the best hotels in the area, compared to some of their larger competitors!

We also used the pool & spa the night before the wedding - both of which are lovely and look like they have been refurbished recently

Great value for money and we had a day to remember - thank you to everyone!

  • Stayed: March 2013, traveled as a couple
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Thank becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded April 18, 2013

Dear becky S

Thank you for taking the time to share your positive experiences following your wedding reception at the hotel, we are delighted that you had an enjoyable time and once again congratulate you on your wedding.

We wish you all the very best and look forward to seeing you both again soon.

Kind regards from the team at Lea Marston Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lea Marston Hotel & Spa

Address: Haunch Lane | Sutton Coldfield, Lea Marston B76 0BY, England
Phone Number:
Location: United Kingdom > England > Warwickshire > Lea Marston
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lea Marston
Price Range: $90 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lea Marston Hotel & Spa 4*
Number of rooms: 88
Official Description (provided by the hotel):
A leading 4 star independent hotel set in 54 acres of North Warwickshire countryside, close to Birmingham with easy access to motorway, rail and air links. Offering 117 stylish bedrooms, including classic, superior, executive and 6 luxury suites. All rooms offer complimentary WiFi, access to the health club with indoor pool and free parking. The hotel also offers guests a choice of dining either in our 2 rosette restaurant or the Charming Hathaways Pub. For your enjoyment we offer two golf courses, driving range, health club and Elemis spa. ... more   less 
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Also Known As:
Lea Marston Hotel Lea Marston
Lea Marston Hotel And Spa
Best Western Lea Marston
Lea Marston Hotel & Spa Warwickshire

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