Words cannot describe how disappointing this place is. Exorbitant pricing for way below average facilities. The swimming pools looked dirty and the grounds were littered with weird statues and artefacts that didnt really fit in or look pleasing. To be frank, it looked like it was decorated by a 10 year old.
Our bathroom had a leak and the only attempt to rectify it was to bundle towels on the floor to try and soak it up!! A lot of cockroaches in the rooms and there was construction work outside the room going from early in the morning. The restaurant was a joke. Very extensive menu which made for good reading, unfortunately only a handful of items were available from it! Service was very poor. Understaffed and the waiters seemed disinterested and totally aloof!!
Finally, some items went missing from the room after cleaning and the solution offered was to replace them with t-shirts from the gift shop!!! After repeatedly being told the owner was unavailable someone then showed up claiming to be the owner and finally we managed to get a discount due to the lost items. But the 'owner' was incredibly rude and I have never encountered anyone like it in any hotel/restaurant anywhere in the world! Its hard to describe it without resorting to bad language!
All in all this was a terrible resort and I would strongly advise against staying there.
- Also Known As:
- Punta De Uian Hotel Pundaquit
- Punta De Uian Resort And Hotel