We booked a three bedroom villa recently for a two night stay, and the booking experience to start with wasn't great.
I got transferred from a call centre, to another location and finally after a couple more goes around, to the booking agent at the resort. Then, the rates were pretty steep, but what the heck - we were visiting for a wedding.
When our confirmation was sent it was wrong - wrong cost and dates.
Upon arrival the rates were wrong again - on the second night when returning to the villa we were locked out and had to get reception to send someone to let us in.
The villa itself was ok. Certainly nothing like the amazing photos on the website. When we checked out, the rates were different again! This time in our favour fortunately.
Overall, it ended up being reasonably priced considering we had 5 people staying. The experience in general from booking months in advance to check out was average.
A brilliant weekend in the Hunter, a magnificent wedding but average accommodation. probably wouldn't stay here again for the money it cost.
- Official Description (provided by the hotel):
- Surrounded by picturesque vineyards and golf course greens and framed by the rugged Brokenback Ranges, Crowne Plaza Hunter Valley epitomises the best in award winning hospitality and deluxe accommodation. Just two hours drive north of Sydney and ideally located on Wine Country Drive, the hotel offers easy access to wineries and attractions and is the perfect place for a carefree break or stimulating meeting. Crowne Plaza Hunter Valley offers deluxe king or twin rooms, spa suites and two and three bedroom self-contained villas, allowing plenty of room for you to relax. To complement your stay, why not enjoy our extensive range of on-site facilities? Rejuvenate your body at our Tea Tree Spa, reward your palate at one of our restaurants or bars, enjoy a round of golf on the 18 hole golf course, or relax in the 25 metre outdoor heated pool. You can enjoy the full range of our on-site facilities while the kids are entertained by a selection of supervised kid-friendly activities in the on-site Water Dragons Club. Crowne Plaza Hunter Valley's premier location and dedication to outstanding personal service has secured its reputation as the hotel of choice in the Hunter Region. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Hunter Valley Hotel Lovedale
- Crowne Plaza Lovedale
- Crowne Plaza Hotel Lovedale
- Crowne Plaza Hunter Valley Greater Newcastle/Lovedale