Nice place, in beautiful surroundings but the it's the little things that remind you that this is accommodation in regional Australia.
We stayed in a Villa, but there was no coffee and no plunger (french press). The batteries were dead in the TV remote control, and the TV in the master bedroom was unplugged at the set. Each of these small things took a few minutes to figure out. Not enough to ruin the day, but just little hassles.
We had a large group in the bar late a night, and security was a little overbearing, standing right next to our table as if subtly telling us to leave.
We had our kids booked into the kids club, a great service, but we were running a bit late and the woman running it scolded us for being late.
We stayed here a year ago, and I arranged for a birthday cake for my wife, but the hotel lost the cake on the day, then found it as we were checking out. There were many loose tiles around the pool, which is icy cold. Little things like this make it 3 star. $38 for full breakfast is a bit high, but quality is good.
Housekeeping staff were terrific, but overall staff need more training.
- Official Description (provided by the hotel):
- Surrounded by picturesque vineyards and golf course greens and framed by the rugged Brokenback Ranges, Crowne Plaza Hunter Valley epitomises the best in award winning hospitality and deluxe accommodation. Just two hours drive north of Sydney and ideally located on Wine Country Drive, the hotel offers easy access to wineries and attractions and is the perfect place for a carefree break or stimulating meeting. Crowne Plaza Hunter Valley offers deluxe king or twin rooms, spa suites and two and three bedroom self-contained villas, allowing plenty of room for you to relax. To complement your stay, why not enjoy our extensive range of on-site facilities? Rejuvenate your body at our Tea Tree Spa, reward your palate at one of our restaurants or bars, enjoy a round of golf on the 18 hole golf course, or relax in the 25 metre outdoor heated pool. You can enjoy the full range of our on-site facilities while the kids are entertained by a selection of supervised kid-friendly activities in the on-site Water Dragons Club. Crowne Plaza Hunter Valley's premier location and dedication to outstanding personal service has secured its reputation as the hotel of choice in the Hunter Region. ... more less
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- Also Known As:
- Crowne Plaza Hunter Valley Hotel Lovedale
- Crowne Plaza Lovedale
- Crowne Plaza Hotel Lovedale
- Crowne Plaza Hunter Valley Greater Newcastle/Lovedale