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“Perfect hospital touch”

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Hotel Splendid Conference & Spa Resort
Ranked #1 of 9 Hotels in Becici
Certificate of Excellence
Belgrade
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Perfect hospital touch”
Reviewed September 4, 2013

I spent 7 days in late Augusts in hotel Splendid. And i enjoyed it. Entire staff is just great, from the reception over the restaurants to pool area and beach. Rooms are very specious and extra clean. I liked very much night room service when housekeeping prepares beds and puts a chocolate for "a sweet dreams". Food was just great. You can find everything you want and this is true for all meals. I liked very much the choice. Pool area is nice with a lot of shades and sun. Internet is free in all public areas. I would definitely come back again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Igor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontenegroStars, General Manager at Hotel Splendid Conference & Spa Resort, responded to this review, October 1, 2013
Dear Igor K,
Thank you for having taken the time to share your positive feedback with us.
We are really pleased to learn you enjoyed so much your stay at the Splendid Conference & Spa Resort and liked every aspect of it.
All our staff is delighted to hear your kind words, as we strive daily to provide best service and comfort for our guests.
Thank you once again and we look forward welcoming you again during your next trip in Montenegro.
Sincerely yours, Mirjana Mrkalj, General Manager.
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563 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Leeds, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 4, 2013

Can't help but agree with the comments made above by Ambersgate. The food is not up to scratch for a five star hotel, and speaking of scratch, well worn well used starched towels don't belong in a hotel of this class either. The prices for food and drink are high by any Western European standards, and seem unecessary in Montenegro. It may be deliberate hotel policy to keep unwanted guests away; like Ambersgate we were bumped from the Queen of Montenegro and had no choice. There's no Internet available in the room at all - the tv service claims it's available but that's just a lie. It means you have to go and sit in the lobby whenever you want to go online. Poor service in the main buffet restaurant at both breakfast and dinner, and not even water available at dinner unless you pay.
On the plus side: great location right on the beach; private beach and no charge for towels, beds or sunshades; rooms are spacious, bright, well equipped (if a little over-complicated; are 21 light switches really necessary?), and clean; the lobby is huge; entertainment provided night and day, large indoor and outdoor pools; jacuzzi, sauna and gym all included; free secure car parking, and plenty of lifts.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank paulbeever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontenegroStars, General Manager at Hotel Splendid Conference & Spa Resort, responded to this review, September 5, 2013
Dear paulbeever
We would like to thank you for your review following your stay at the Splendid Conference & Spa Resort Hotel. We were glad to read you enjoyed our rooms, as well as our private beach, indoor and outdoor pools, Spa center, our private parking garage, and daily entertainment program.
The implementation of the Wi-Fi internet in all our rooms is our priority, and we hope to introduce it end of this year or beginning next year. These terms are determined by the technical conditions: set up of the wireless internet in all our 322 rooms requires a major reconstruction of our technical infrastructure which is possible only in the low season. However, we hope that the end result - high-speed and convenient internet - will be worth waiting.
Regarding your remark about the condition of our beach towels, we must admit that some of the towels can look worn out at the end of the season. This is caused by their frequent use. For the cleaning of beach towels we use sparing detergents and remove from the circulation too worn out towels. We are sorry that you were dissatisfied with the condition of your towels. Your remarks were delivered to our Housekeeping service with recommendation to check the towels' condition again.
We were sorry to find out that our services at the main buffet restaurant did not meet your expectations even though our Food&Beverage team puts lots of efforts to ensure best quality of the food and service. As mentioned in our response to our guest Ambersgate, your review was brought to the attention of our Food&Beverage team.
We still hope you consider visiting us again to make sure that all your remarks were noted and has lead to improvement of our service.
Sincerely Yours, Mirjana Mrkalj, General Manager.
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London, United Kingdom
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 31, 2013

We stayed here during the end of August, originally we had booked to stay in Queen of Montenegro as they were over booked we got moved to Splendid.
The hotel is in a good location, right on the beach and a 5 minute taxi ride to Budva Old Town.
The hotel itself is lovely and the rooms are spacious and very clean.
We arranged half board, breakfast and dinner, we were very disappointed. Breakfast was standard, dinner was the same every night and was always cold. The cold food variety like fruit and salad were good. Drinks are in addition and are quite expensive. There are stands at the back of the hotel which sell drinks cheaper.
The hotel has a great spa which I didn't use due to the high prices.
There is no wifi in the bedrooms, only in the lobby, business centre and by the pool bar.
I felt that this hotel was very expensive for what we got in return and I won't be going back in a hurry! I also think Montenegro has still got another 5 years development before it can compete with the likes of Turkey and Spain.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ambersgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontenegroStars, General Manager at Hotel Splendid Conference & Spa Resort, responded to this review, September 5, 2013
Dear Ambersgate,
Let me thank you for taking the time to post your comments here on Tripadvisor. We were pleased to note that you liked the location of the hotel, our private beach and the cleanliness of your room. We do our best to have a great variety and quality of food available for our guests, our menus are changed daily in order to avoid dishes being repeated and we have a manager who checks temperature regularly during the meal. We were sorry to hear that you did not enjoy your meals. We let our Food&Beverage team know about your review and will monitor the situation with food temperature to check its compliance with our requirements.
We hope you'll give us the opportunity to serve you better in the future
Sincerely yours, Mirjana Mrkalj, General Manager
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Rome, Italy
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 28, 2013

This hotel is overall a good place to stay. The food, spa and valet service is definitely five star. The valet team is incredibly efficient and super helpful. More than the reception/front desk area where it seems they are bothered by questions and actually doing their work. The very inconvenient aspect of this five star hotel is the wifi which is only available in the lobby/public area for free. There is no wifi connection in the rooms unless paying a crazy fee for the service and considering how the room rates are not exactly convenient (especially for the type of room) wifi should be included. The rooms are clean and a nice size. But, again, the price for a room overlooking the street is too expensive. The beach area is ok. Again, the service on the beach is great. But, the actual beach area is not what a five star hotel should have in front of its establishment.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuluRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontenegroStars, General Manager at Hotel Splendid Conference & Spa Resort, responded to this review, August 30, 2013
Dear Esther T
We would like to thank you for having taken the time to share your positive feedback on TripAdvisor. It is a pleasure for the hotel's personnel to learn that our clients enjoyed their stay and that that their efforts were appreciated.
We would like to reassure you that the hotel's team took good notice of your remarks and that the Wi-Fi in the rooms is our next objective towards satisfaction of our guests. We plan to provide in room wireless internet by the end of this year and beginning next year as it is connected with serious technical renovation which is possible only in the low season.
It was a pleasure to have you with us. We hope to welcome you again during your next visit to Montenegro.
Sincerely Yours, Mirjana Mrkalj, General Manager
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Kiev, Ukraine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 20, 2013

Look at the bigboard at the center of the main lobby with the restriction to take food and drinks to the hotel - is it the main idea of the hotel? Why not....

Strange to see that bigboadr near by the advertizing of the nice exhibition .

Room Tip: Higher floors have a real see view . Up to the third - see side only.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YuriMuravyov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 13, 2013

True 5 star place.
Rooms are great with unmatchable sea view. Wifi for free just in the lobby.
Food is 5 stars.
Drinks are 5 stars.
Spa is 5 stars, huge.
Beach is 4 star but near you may find 6 star beaches St. Stephen and Drobni pjesak.
Staff is 5 star. Very professional.
Rooftop Casino makes you a James Bond feel like.
Tennis court I liked a lot ( maybe it was because I have beat very difficult opponent ).
Ski jet ride from hotel to St.Stephen is a must, they charge something arround 50e for 30 minutes.

Room Tip: Sea view as high as possible is a must!
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dlucic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontenegroStars, General Manager at Hotel Splendid Conference & Spa Resort, responded to this review, June 18, 2013
Dear Dlucic,
It was a pleasure to read your positive review following your stay at the Splendid Conference & Spa Resort hotel. I am delighted that you had a memorable stay and enjoyed all aspects of it. It is so nice to hear that you believe we are one of the best and we will continue to work hard to maintain that reputation. I do hope we will have the pleasure of welcoming you back in the future.
Sincerely Yours, Mirjana Mrkalj, General Manager
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London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 13, 2013

Great Hotel for families and spa weekend away! Stayed here for 4 days and used the spa everyday – there are so many swimming pools to choose from and treatments…. The spa overall was great loads of Steam rooms/ Saunas to choose from and really good service, we even had a private beach!

Downfall was location … you need a taxi to go anywhere – there was a small town about 10minutes away which was great to explore!

Food in the hotel was awful – especially the choice for Vegetarians ( ate a lot of different forms of potatoes..mashed, sautéed and chips! ) Drinks/food was expensive! We went into the old town for lunch/dinner almost everyday.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontenegroStars, General Manager at Hotel Splendid Conference & Spa Resort, responded to this review, June 18, 2013
Dear Isha A,
Thank you for taking the time to post a positive review of your recent stay with us on TripAdvisor. We greatly appreciate your feedback and we are delighted you enjoyed our Splendid Spa Center and hotel's private beach, as we pride ourselves with one of the best Spa centers in the region. We are sorry that you also had some disappointing comments to make, and we would like to reassure you that the hotel's team took good notice of your remarks and additional efforts will take place. It was a pleasure to have you with us and we look forward to welcoming you back on your next trip to Montenegro.
Sincerely Yours, Mirjana Mrkalj, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Splendid Conference & Spa Resort

Property: Hotel Splendid Conference & Spa Resort
Address: Becici, Budva Municipality 85315, Montenegro
Location: Montenegro > Budva Municipality > Becici
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Becici
#1 Romantic Hotel in Becici
#1 Luxury Hotel in Becici
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Splendid Conference & Spa Resort 5*
Number of rooms: 322
Official Description (provided by the hotel):
Located in the small town Becici in Montenegro, the Splendid Conference & SPA Resort was opened in 2006 and became the first 5* hotel on the eastern coast of the Adriatic Sea. Hotel Splendid 5* is 3 kilometers away from the touristic capital of Montenegro, Budva, stays on the sea front and has its own private beach. The hotel has 322 standard rooms, most of them with the sea view, as well as 4 suites and 13 apartments, a penthouse and presidential apartments for the VIP guests. Hotel guests have access to four bars and three restaurants of different cuisine, the largest in Montenegro SPA center Splendid SPA and gambling zone Casino Royale. Splendid Conference & SPA Resort is the largest conference venue in Montenegro. The hotel’s conference zone can accommodate events for up to 700 people. Hotel Splendid offers several modern halls and syndicate rooms with beautiful decoration, all necessary equipment, suitable for business events, as well as for informal ceremonies, gala dinners, family celebrations and weddings. Many famous people have been the guests of the hotel Splendid 5*: UN Secretary General Ban Ki-moon, 42nd US President Bill Clinton, world-famous pop singer Madonna, legendary rock band the Rolling Stones and its frontman Mick Jagger, Hollywood actors Angelina Jolie and Brad Pitt, legendary hockey player Pavel Bure, Russian astronaut Oleg Kotov and many more. ... more   less 
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Also Known As:
Splendid Hotel Becici
Splendid Conference And Spa Resort
Splendid Conference Hotel
Splendid Hotel Budva
Splendid Conference Becici
Hotel Splendid Conference & Spa Resort Montenegro/Becici

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