Our stay started with checkin with Gerry. Gerry was excellent and answered all of our questions and then took us (5 of us) in golf carts to our Villa. The Villa was outstanding - super clean, its own small pool and very modern. Throughout our stay the concierge staff were all OUTSTANDING - Oscar, Maggie, Nancy, Gerry, Miguel, Christian, Eliel, Jonathan - THANK YOU! The pool area is outstanding although they did have one of the two pools closed for a few days. Hector, the pool concierge, was outstanding making sure there were enough towels and chatting with us everyday. He also made us aware of free sunscreen available at the pool and books were available. We ate a few of our meals at the restaurant and they were excellent. We preferred to go into La Cruz to see a little bit of small town Mexico and had some amazing meals in town. There were very few people at the resort in February which seemed odd because it is amazing. This resort has grand plans to build several phases (only phase one is built) and they have done a great job with the resort so far. It is too bad that the time share sales people do not rely on this amazing resort as opposed to telling numerous lies to get people to buy.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Cheap Tickets, Priceline, Hotels.com, Evoline ltd, Cancelon, HotelsClick, TripOnline SA, HotelQuickly and HRS so you can book your Grand Sirenis Matlali Hills Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Sirenis Matlali Hills Resort & Spa Mexico/La Cruz De Huanacaxtle