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“Interesting location”

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Theoxenia Palace Hotel
Ranked #9 of 10 Hotels in Kifisia
Certificate of Excellence
Melbourne, Australia
Level 6 Contributor
112 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Interesting location”
Reviewed July 12, 2014

We had stayed in central Athens before, so decided to choose a different location prior to taking a cruise from Piraeus. The Kifissia neighbourhood is lovely, tree-lined streets, charming cafes and boutiques. The nearby metro took us into the city centre very easily. Our room was large and comfortable, with 3 armchairs and a desk, a very comfortable bed. Housekeeping forgot to replace used glasses each day but were quick to remedy this when we asked.
However, the breakfast experience left something to be desired. The dim, brown 70s decor would not matter uif the service had been more focussed. We were there for 3 days and each day they ran out of eggs and bacon, there was a long delay before fresh supplies.were brought. There was tinned fruit, a very small platter of fresh fruit, poor presentation and a feeling of no care being taken, insufficient supervision. The staff were very pleasant, though.

  • Stayed May 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Thalia8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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360 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Bottmingen, Switzerland
Level 6 Contributor
185 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed July 1, 2014

I did not notice big differences from the past.
Reception - small and inefficient
Elevator - painfully slow, inefficiently programmed
Restaurant - when you sit close to the window you may feel OK, otherwise the restaurant is dark and the athomosphere is cold. Food is OK.
Room - extremely noisy when your neighbors are present (and talk or watch TV). Curtains could only be closed with a huge effort
Overall, I cannot not say that this is a true 5 star hotel.

Room Tip: The rooms facing the street are definitely noisy.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DMS1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 5 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 23, 2014

I had two main issues with the Theoxenia, one of which was my fault and one of which was not. The first is that it is 35-40 mins by train from the centre of Athens (plus a 10-15 min walk from the hotel to the train station). Having said that the area itself (Kifissia) is quite a nice upmarket area. The second issue was that this is not a 5 star hotel by normal standards. It definitely lacked something special to bring it to that level. The people working at reception were quite cold. Our room had a large balcony with no furnishings whatsoever so you had to stand. The bathroom and shower of the pool area were filthy. Overall I would not describe it as a luxury hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Homesick_Alien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
Reviewed June 13, 2014 via mobile

The place is ok, but the air
Conditioner didn't work, we opened the window and got bitten by mosquitoes. The bed and pillows are quite uncomfortable. The pool area and the gym are nice. It is located far from the center of Athens but the area is nice, there are many restaurants and cafés around the hotel

Stayed June 2014, traveled as a couple
Helpful?
Thank Marianna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 4, 2014

No one to help us with our bags on arrival, just one personal reception.

No explanation of the facilities. Lobby and communal rooms needed cleaning (although this was after a rain shower). Advised to restaurant in nearby square for dinner although it was only 9pm. Buffet breakfast ok but no one to assist. No late checkout available as hotel supposedly fully booked (but few people seen). Next day,pool closed due to yestersday rain shower - not cleaned. Spa closed - no reason given.

All in all appeared to be a shortage of staff

Room had cheap laminate flooring and not as featured on the website.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 31, 2014

I've stayed here twice for business, for a total of 5 nights, and have received excellent service both times. The rooms I've stayed in have been very pleasant, clean and a good size. The room service is very good, and prices are very reasonable.

A problem I had with the in-room safe was very quickly fixed thanks to the excellent staff, and I would have no problems recommending this to anyone if staying in Athens.

Very close by are a number of restaurants that also provide good and varied food.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed May 30, 2014

A very friendly and accommodating hotel. It is in a great location easy to get to the train station for a trip into Athens proper. Within walking distance of good shopping and many restaurants. The accommodations are spacious and comfortable. Breakfast is generous. Most important is that the staff are extremely helpful and very courteous and pleasant. Great place for a family reunion.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lpb30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Theoxenia Palace Hotel

Property: Theoxenia Palace Hotel
Address: 2 Filadelfeos, Kifisia, Athens 145 62, Greece
Location: Greece > Attica > Athens > Kifisia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#3 Business Hotel in Kifisia
#5 Luxury Hotel in Kifisia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Theoxenia Palace Hotel 5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Theoxenia Palace Kifissia
Hotel Theoxenia Palace
Theoxenia Palace Hotel Greece/Kifisia

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