Though the hotel is clean and reasonably priced, I would NEVER stay here again. We were treated very poorly from the start, there is poor circulation in the rooms--our swimsuits were still wet after 2 days, we were charged for items in the minibar that we had not consumed, and the hotel is about a 20 minute walk from the beach and the airport while there are other, comparably priced guesthouses situated only 5 minutes from the beach and the airport. When my friends and I decided to stay an extra night in Tobago we packed our things and lugged them 15 minutes down the road to Banaquit, which was better in EVERY way!
The lack of kindness and accommodation we received at the Hummingbird Hotel was actually startling---and the antithesis of the warmth and kindness that characterizes Tobago. I checked in with two friends with Linda at the reception desk and she was very rude and unwelcoming. We had just come in on the 6:30 am ferry from Port of Spain and as we were talking amongst ourselves to see if it made sense to check in early (which has an additional charge) Linda interrupted and asked in a harsh tone "What, do you think you are just going to hang out here all day?" We decided to check in because one of our friends had become ill on the ferry ride from Trinidad. We were told we had to wait a bit while our room was prepared and had a seat in the eating area and attempted to order breakfast. A few minutes later Linda came and told us that breakfast stopped being served at 10 am. It was 10:05 am at this point and there was literally no other guests in the restaurant at the time, such that serving us a muffin would set a bad precedent or cause a stir or major inconvenience. A moment later we saw a relative of hers walk out of the kitchen area with a huge plate of croissants and fruit. When one of my companions asked Linda if there is somewhere close where she could grab some food and tea for our sick friend--despite that fact that the kitchen was 20 feet away--she instructed us to walk the 20 minutes (each way) to get food for her. It was very mean-spirited. I wouldn't advise any one that expects to be treated kindly and respectfully to pay money to stay here.
- Official Description (provided by the hotel):
- We are a small 10 room Hotel. 2 Suites 2 Family/Superior rooms 6 Standard rooms(2 twin, 4 double) Small Restaurant and bar. 15 minute walk to Store Bay beach/Airport ... more less
- Also Known As:
- Hummingbird Hotel Tobago/Crown Point