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Coco Reef Resort & Spa Tobago
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1,386 - 1,391 of 1,593 reviews
Reviewed April 4, 2007

We visited Coco Reef for 2 weeks in March 2007. The architecture is reasonably pretty and very like the brochure pictures. The staff were welcoming and we received a bottle of wine & plate of fruit on arrival. Our maid worked exceptionally hard and the room was generally spotless. She also spent time decorating our bed most days which was sweet. The rooms themselves are somewhat dated and tired reminding us of the 1970s. Whilst the beds are OK we couldn't describe them as 'comfortable'. The air conditioning worked but was noisy and smelly. There is no extractor fan in the bathroom and with no window one is really needed. The shower was needle sharp, the bath very shallow (more of a shower tray) and hot water was variable - some days we had it, others we struggled. The patio windows were very 1970s and the balcony furniture was cheap plastic. There is a TV which worked sporadically. However, as we spend very little time in the rooms we were not overly concerned. The 3 things that irritated us were not having tea/coffee in the room - apparently because we were not 'all inclusive' we were not entitled to this & this is NOT stated in the brochure. Also there is no safe which meant we had to make at least 3 trips per day to our safety deposit box in reception which was annoying. Additionally there is no mosquito net and I did get badly bitten over one night.

As we weren't all inclusive we only ate breakfast in the hotel. This was a plentiful buffet with freshly cooked eggs. Sometimes items were missing by 9.30 though that weren't replaced e.g. bacon. The tea & coffee was absolutely dreadful and often only lukewarm. You are seated by Benecia who is delightful and made sure that we always got a table with a sea view. Service was highly variable with humourous Lucy on the upper level and a myriad of trainees who didn't seem to do anything except stand around towards the bottom. The birds do attack your tables each morning so you do need to cover up your food/drinks if you leave the table to go to the buffet. However, there is little the hotel can do - they do feed them before breakfast to try and reduce their scavenging but it doesn't work very well. Again you get used to it and the bananaquits are cute.

We didn't dine in the restaurant any evening and therefore cannot comment on standards. We were told that the dress code is strictly enforced so make sure gentlemen take trousers, shoes & collared shirts (ties & jackets not required)

Day times centre around the beach. There are plentiful sun loungers but they are the cheap slatted kind and without a cushion they are pretty uncomfortable. There are plenty of beach umbrellas but don't expect any help in anchoring them in the sand!

Beach service is highly variable too. For our first week we were pretty much ignored, but on our 2nd week we were asked most days at some point if we wanted a drink. However, most of the time we went to the beach bar ourselves. The beach bar area gets very crowded, particularly at lunch time. Again we didn't eat lunch and can't comment on the standard. We hated getting all our drinks in plastic disposable cups - really tacky. Service is generally friendly albeit slow. We only ate in the beach bar once in the evening (our 1st) and it was OK. Grilled meat or fish with salads etc. Not particularly inspiring or good value.

The manmade beach is lovely with soft powdery sand and the little lagoon is fabulous for watching the wide variety of fish that come in. The seagulls were annoying when we were there (they are so loud!) but you kind of get used to them. Sunsets are stunning.

Evening drinks are served on the terraces & service is slow and not particularly friendly. If we had been all inclusive we would have been disappointed to find that brandys are excluded from the package. Drinks in the hotel are substantially more expensive than outside partly due to the 25% taxes/service charge added to every bill. Be careful with this as prices are quoted without and it makes a hefty difference. We also found that the red wine had not been stored correctly and was undrinkable.

The evening entertainment was generally pretty poor although the steel pan player was excellent. Think more reasonable karaoke standard singers and you'll get the picture.

We found that taxis, boats and car hire were all pretty much the same price if booked through the hotel as if you tried to book independently.

The age group was much older than we are used to - mainly pensioners with the occasional young family and only 1 other couple our age (late 30s/early 40s). That's a shame as the island is wonderful and with great restaurants, bars and plenty to do we would have expected a more mixed age group.

Having said all of this the Coco Reef is the best hotel on the island with the nicest spot (we visited a few). As we loved Tobago this is where we would stay again unless hiring a villa.

We have also added reviews for things to do on the island and restuarants elsewhere on this site. In summary Bamboo Mile is by far the best restaurant, definitely hire a car and drive round the whole island, go to Sunday School, take a boat and see the island from the coast ...

8  Thank BobMarleyManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2007

We are from Holland and stayed at Coco Reef in March 2007.
This hotel is a very nice place to stay. The atmosphere of the entire hotel is just as we hoped it to be. Very friendly and helpfull staff and nicely kept hotel grounds. The two restaurants (the circulair one an the one below on the beach) are of a great atmosphere. In the evening good live music. Room excellent. Beautifull white sandy beach. Because of the wavebreaker the water is calm.
A lot of very friendly English people stayed there. If we return to Tobago we would cerrtainly come back here. I donot understand why some people have a certain critics. It was great!

We also stayed at Blue Waters Inn in the north of Tobago. Donot go there! BWI is a very run down place of three barracks with extremely unfriendly and hostile staff.
Stay in the south and go to Coco Reef!

  • Stayed: April 2007, traveled as a couple
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6  Thank wittehuis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2007

Had 2 wks at Coco and wasn't sure if it was for me at first, as the beach is small and sunbeds quite close to eachother, but after a couple of days I had totally warmed to the place. I loved the Lagoon, which is so safe to swim in, so clean and clear, with so many tropical fish, great for a little snorkelling and feeding the fish. Fresh fruit was served every day on the beach, along with water/cocktails/beer/fruit juices. On the whole the staff were excellent, in particular, Bernicia in the Restaurant, Keisha in the Beach Restaurant, and many others whose names escape me. Some of the other staff could learn a trick or two from these guys, who worked really hard to please, and got the tips to prove it. But in general if you made the effort with them, they were great back. We felt the food was good on the whole, but as usual at an all inclusive, if you stay two wks it can get a bit repetative. The rib eye steaks were cooked to perfection on the lunch bbq. Our room was upgraded becos we are frequent virgin club and we had a suite, which was very nice, nothing fancy though, but a great bathroom with 2 basins, and lights that I could actually see to makeup by, and a magnifying mirror which was a bonus. But these were not standard. The Balcony was a bit small, but then we never sat out there, the lagoon/beach was always calling! The ala carte restaurant was good quality for the Caribbean, but the service at times was 2nd rate, just inexperienced waiters. But having been to the Caribbean many times I am being picky here, just to give you an honest view, but to be fair we had a great holiday at this resort and we would go back, becos the location is great with the lovely lagoon, and you can actually walk out the hotel, to shops, banks, and Pigeon Point, which is lovely, and Store Bay to try Crab and Dumpling and the Roti. The hotel has a grand colonial feel to it, and has lovely gardens, even tho it is only about 10 yrs old. Also don't worry that it is so close to the airport, this is totally a bonus, it takes 5 mins, and the planes are not a problem at all, infact it's fun watching the big planes come in. If you are looking for total tranquility then go to Palm Island, in the Grenadines, or Galley Bay in Antigua, but if you want a really nice Caribbean Hotel, with good staff, and food, in a lovely spot, on a truly beautiful Island (get out and do an Island tour, with Elvis if poss!)then you can't beat this resort. There are a lot of repeat guests as I'm sure you will find out as they love to let you know, but if this isn't recommendation for this hotel then I don't know what is.

  • Stayed: February 2007, traveled as a couple
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9  Thank snowyMaidstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2007

Just returned from a fabulous week in Tobago made extra special by staying at the Coco Reef.
The hotel was clean and comfortable (good beds) with lovely terraces and dining areas. The grounds are particularly delightful, beatifully maintained - a real tropical oasis and yet right on the doorpstep of the hotel's own private beach and Store Bay with its local colour. We had a lovely view from our room over Store Bay with the crashing waves for company from where we could watch the antics of the local glass bottom boats.
The food was varied and plentiful. Perhaps not top notch by European stabndards but overall very good. Service is good. Some staff can appear reserved but once you smile and engage them in conversation they are delightful, happy to please and tell you about their beautiful island.
The man made reef off-shore is a little off-putting as it restricts the sweeping views out to sea but it has the huge benefit of providing a safe swimming environment and great snorkelling.
All in all, we had a wonderful time and I would be very happy to return

  • Stayed: March 2007, traveled as a couple
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3  Thank EastSussexSma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2007

My husband & I stayed at the Coco Reef for 2 weeks from 11 Jan to 25 Jan. The staff were arrogant & only wanted to talk amongst themselves. The nightlife was poor & not for anyone under the age of 50 years old.
During the second week of our stay, my husband became very ill with nausea & cramps. We dined solely in the Tamaras restaurant each evening, as we were AI, so assumed it was a bug from there. The Virgin rep was adamant that there was no history of anyone becoming ill from dining at Tamaras. Upon our return, my husband became seriously ill & was diagnosed with salmonella contracted from Tamaras.

  • Stayed: January 2007, traveled as a couple
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4  Thank RandolphUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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