Brilliant location with a lovely beach. Safe swimming inside man made reef which is starting to be colonised by fish and a few corals.
Comfortable hotel but a bit short of public space when it rains (which it did!). A few minor niggles (eg channel change on TV remote & room phone didn't work) but as we barely used these, it wasn't a problem. More importantly, building not completely watertight. Several guests had to be moved as rooms flooded & main atrium roof leaked significantly. However we did have exceptional rain lasting 12 hours at a time. In spite of this we'll probably go back and we never normally return anywhere.
Good food although menu looked a bit repetitive but generally not a problem as there was a good selection (first time my wife's not moaned once about the food on holiday). Even the buffets were good.
Have seen a few bad reviews about the pool. Swam in it once and it was fine. But why use it when you can swim and snorkel in the lagoon. Reef makes it safe even in rough weather. Nice sandy bottom & nothing squelchy to tread on.
Hotel's biggest asset was its staff. Excellent service in Reception, restaurant, bars & beach. Didn't try room service. However housekeeping was a bit slow. Room often not made up until afternoon. Requested a new light bulb & the maintenance man got to the room in minutes - before we had made it back.
We went all inclusive. We've never done this before but are glad we did as food was quite expensive. Lunch & dinner were both 300TT$ per head. (7.5 to the £ in the hotel ie about £40). House wine by the glass was included - drinkable but not outstanding. Fine wines were available by the bottle but expensive.
Good selection of cocktails were included. Rum punches are lovely but lethal - never drink two together or you'll need to sleep it off. Some have complained about plastic glasses on the beach. But I think it is preferable to broken glass in my feet. Made no difference to taste.
Tried three of the hotel recommended trips (all priced in US$)). All were excellent but pay for them cash using US$. If you use credit card, they convert to TT$ and then back into US$ (on Mastercard bill) and it adds almost 10%. Hotel Taxi tour around island was very good & for two people was cheaper than an organised trip (140US$ for the taxi). Had lunch at Jemma's Treehouse Restaurant in Speyside - not a patch on the hotel. Also did Sun Fun trip & CocoMotion - both recommended.
We have never been anywhere with such a large number of return guests (seemed like the majority) . This must say something for the hotel. I am not just talking about one return trip. Some were into double figures. Apparently, the hotel looks after them very well, which at times makes the first timers feel a bit left out.
Overall, we thoroughly enjoyed it and will probably go back. Have also visited Maldives (good quality island) recently and preferred Coco Reef.
- Official Description (provided by the hotel):
- Exquisite architecture and well manicured grounds warmly welcome you to the enchanting paradise that is Coco Reef Resort. Tranquil turquoise waters caress the white sands of our private beach with magnificent snorkeling just outside the breakwater. Enjoy kayaking, pedalos, diving, tennis, gym, in-house shopping, massages, manicures, pedicures and much more. ... more less
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- Also Known As:
- Coco Reef Tobago Hotel Crown Point
- Coco Reef Tobago Crown Point
- Coco Reef Resort Tobago
- Coco Reef Resort & Spa Tobago Crown Point