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“Didn't want to leave!”

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Coco Reef Resort & Spa Tobago
Ranked #1 of 3 Hotels in Crown Point
Reviewed June 10, 2014 via mobile

This resort has the feel of a renovated former Caribbean estate. We chose it as a weekend couples retreat in honor of my birthday and we were pleased with both the service and the facilities. The staff was helpful and courteous. We were provided with delicious drinks at both check in and check out. Our room was clean, and had both a view of the pool on one side of our room and the sea on the other. It contained all the essential amenities and was beautifully appointed. I can also see this resort as being great for families. There are a variety of shops on site selling everything from organic artisan locally handmade soaps to Kaftans. The breakfast menu was both varied and scrumptious. The location in Crown Point is excellent as its within walking distance to great restaurants (non-all inclusive guests rejoice!), bars and the airport plus it's easy to get a taxi from the front gate. Now for the not so great parts. There is a private beach which is quite convenient but in my unprofessional opinion (I'm far from a biologist) it would seem as though the rocks used to enclose the beach somewhat hinder the ability of the beach to clean itself properly as I observed quite a bit of moss/algae/whatever was coating the sand underwater and when you disturbed the sand bits of it would get lose and start floating around. The water pressure in the shower in our room was low. I had to keep turning up the water as it would repeatedly reduce from a steady flow to a trickle several times in a single bath. As we were packing up to check out we noticed the Air Conditioning unit was leaking water. It even "spit" out a couple chips of ice! The rates per night by room were a little pricey in TTD (Trinidad and Tobago Dollars) but one must pay for convenience I suppose. All things considered, it was a memorable experience. The positive far outweighed any negative and boy oh boy am I going to miss that comfy bed.

  • Stayed: June 2014
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4  Thank AnellaMilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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563 - 569 of 1,544 reviews

Reviewed June 7, 2014

Firstly a big thanks to the manager Kirton for without his efforts this would have been a poor holiday, many thanks Kirton.

This hotel was once great and could be great again but is suffering from cutbacks and lack of input from its owner.

If you fall in love with the setting which is stunning all the faults fade away but when you scratch the surface it falls apart.

I wont go into detail of the hotels faults but will say all the negative comments made by others are exactly correct.

Like others who after several years of going to the Coco Reef will not be returning which is a shame as Tobago and its people are beautiful.

Room Tip: Sea facing rooms are the best (as long as you don't get one with a palm tree in the way)
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  • Stayed: May 2014, traveled with friends
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2  Thank zackman1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2014

First time actually not needed a holiday when we got home! Although hotel a little tired cannot fault the service, food excellent, room extremely comfortable actually got a full nights sleep a novelty for me when away . Would definitely return!

  • Stayed: May 2014, traveled as a couple
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1  Thank porkpie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

Loved the food, customer service and on- beach service and rooms. Beach was heavenly, calm and clear. Would recommend that the drapery and cushioning be updated. Location was excellent as you were two minutes from the airport.

Room Tip: The suites were lovely
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  • Stayed: January 2014, traveled on business
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2  Thank raticca01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2014

We just cannot wait to go back to the Coco Reef ASAP! Our second stay at this marvellous hotel and the manager and staff were truly wonderful. Nothing is too much trouble and everyone of the team make you feel like a special person.I will not rave on about this place as I would hate to find this Hotel fully booked when I go back next year!
A warm thanks to Eric the General Manager and Curtin the Restaurant Manager for always ensuring that everybody is very well looked after.

See you all next time!

Regards Jed and Linda Brent

Room Tip: Just a Smile goes a long way at this Hotel
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  • Stayed: May 2014, traveled as a couple
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1  Thank Jed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2014

Just returned from a 3 week stay at Coco Reef. As soon as we walked into the foyer, it felt like coming home. We had the same room as last year, Room 243. Magnificent views of the gardens, beach and sea. We were a little disappointed not to have robes and slippers, but after a word with Kirton, this was soon rectified. I can't name all the staff, but several spring to mind, Kirton, Preston, Alicia, Gary, Amanda, Angela, Tricia, Beverley and Lawson were all very attentive and helpful, that's not to say the other staff weren't, but I can't mention everyone. Any little issue we had, Kirton sorted it out for us.
If I had any issues, it would be the state of the beach towels. They were very thin and in poor condition. The décor is dated and shabby in places. The bathrooms all need up grading and maybe some new sunbeds. Would this stop us going again - not on your life, we have booked for next year already

Room Tip: Room 243 offers fantastic views of the beach and gardens.
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  • Stayed: May 2014, traveled as a couple
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3  Thank tobagons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2014

We stayed at Coco Reef at the start of May this year to celebrate my sister in laws 50th birthday and we had the most relaxing, enjoyable stay. Everything we hoped for. The hotel itself is comfortable and charming and the staff there made us feel so welcome. Food and beverage manager Kurtain made sure all our needs were met and along with so many of the staff we were made to feel special and comfortable. The beach bar staff knew our daily routine and piña coladas were served even without us having to leave our sunbeds! A special place, with superb, friendly staff. I would definitely recommend and plan on returning next year

  • Stayed: May 2014, traveled with friends
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1  Thank Gillian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coco Reef Resort & Spa Tobago

Address: Coconut Bay | Bon Accord Village, Crown Point, Tobago
Phone Number:
Location: Caribbean > Trinidad and Tobago > Tobago > Crown Point
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Crown Point
Price Range: $264 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coco Reef Resort & Spa Tobago 3.5*
Number of rooms: 135
Official Description (provided by the hotel):
Exquisite architecture and well manicured grounds warmly welcome you to the enchanting paradise that is Coco Reef Resort. Tranquil turquoise waters caress the white sands of our private beach with magnificent snorkeling just outside the breakwater. Enjoy kayaking, pedalos, diving, tennis, gym, in-house shopping, massages, manicures, pedicures and much more. ... more   less 
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Also Known As:
Coco Reef Tobago Hotel Crown Point
Coco Reef Tobago Crown Point
Coco Reef Resort Tobago
Coco Reef Resort & Spa Tobago Crown Point

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