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Premier Inn Wirral (Childer Thornton) Hotel
Paisley
1 review
“recent stay”
3 of 5 bubbles Reviewed May 9, 2013

Front of house very helpful and assisted but floor boards very noisy and very creaky . Walls paper thin. No seats in room and and family room we had to watch tv and eat on beds. Breakfast very good value as both kids ate free

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 reviews from our community

Traveler rating
    212
    118
    41
    31
    13
See reviews for
161
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Worksop, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

My Husband and I stopped at The Premier Inn Wirral on the 3rd May to 6th May for the bank holiday, This Premier Inn was probably the most dated of the Premier Inn's we've stopped at, but that doesn't mean its falling to pieces, far from it! The rooms upstairs are very spacious, clean and light. Usual tea and coffee facilities. The Hotel has a Brewers Fayre joining it, and the All you can eat Breakfasts are really value for money! We found that The Premier Inn was ideally located for us, Little Sutton train station is only a 10 minute walk from the hotel which enabled us to get a train into Chester (catch the Liverpool Central Train, get off at Hooton and catch the Chester train from there, don't be fooled and get on the Ellesmere Port train, we ended up waiting around for an hour and there was noone apart from the train driver to direct us!) This hotel is only 13 minutes drive to Chester Zoo, 18 minutes drive to Chester City Centre and 20 minutes from Liverpool.

All in all, fantastic little break, lovely quiet hotel, cannot fault it at all! Would highly recommend, Thanks to all the staff at Premier Inn Wirral - Childer Thornton for been very friendly and welcoming!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed April 27, 2013

I am so not impressed with this Premier Inn. Kept awake all night by someone upstairs pacing back and forth and the wooden floorboards kept on creaking. Why has this not been addressed by now? The rooms are small dark and quite unpleasant in comparison to other Premier Inns in which I have stayed. To be avoided.

Room Tip: Dont have ground floor room
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, April 30, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria, England
Level Contributor
96 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

Stayed here for three nights for the Grand National weekend. This was a good base as it only a ten minute walk to the local Merseyrail Station (Little Sutton), which made it an easy trip to the National. The hotel reception staff were welcoming, helpful and friendly throughout our stay. The room was clean and comfortable, as always in the Premier Inn. No noise. We took the ‘meal deal’ for £22 per night per person (breakfast and three course evening meal with alcoholic drink). This was good value and was at the attached ‘Brewers Fayre’. Again the service was excellent. We have previously stayed in a number of hotels in the area, and this is the hotel we will certainly be visiting again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Captain_Coyote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 9, 2013

For anybody visiting Chester I cannot really recommand this hotel. There are closer options. Rooms very small, rather dark. Impossible to stay in ground floor - creaking ceiling from 1st floor rooms makes sleeping nearly impossible. Pub-Restaurant also very basic with poor service and just average food. Fan of Premier Inn´s normally but not of this particular hotel. Staff in hotel very friendly (though not in Pub), but what could they do ?

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CatrinN_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, April 12, 2013
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please could you email your booking details to talktous@premierinn.com so we can investigate further. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

We found this hotel to be basic, as you would expect, but clean and had everything you need. The reception staff were lovely, Denise was particularly helpful. The rooms were clean and the beds comfy. There was no noise at all in our room on the first floor. We stayed bed and breakfast and the breakfast was really good, loads of choice. We also ate our evening meal here. It was surprisingly busy even on a wednesday night so best to book, evening meal was ok but had to wait to order and was all rather noisy.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoEvans187048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed April 5, 2013

The hotel itself is lovely, clean rooms and comfy beds, im not sure if we were unlucky and im aware we stayed on a bank holiday weekend so it was busy but i still dont think you should be able hear every move the people above you make.We stayed in a room (room 6) on the ground floor and every step the people above us took we heard, the ceiling creaked non stop when they were moving around, and every draw and cupboard they opened squeaked so loud it sounded like they were in the same room, we went sleep fairly early due to an early start and the people above us must of gone out because it was quiet when we feel asleep then we were woke up at 11pm by them coming back, we heard the door click, you could tell they were being gentle as it didnt bang but the click was loud enough wake us up then we had to endure an hour of creaky footsteps all above us as they got ready for bed, once that stopped we drifted off only to be woken by someone banging loudly on the door opposite us in the corridor, shouting obsentities to the poor person in that room, this happened on and off for another hour....finally went back to sleep only for the people above us waking up at 6:45 and getting ready, another hour and a half of non stop creaking footsteps....at this point id had enough and gave up on the lye in i was looking forward too. I have stayed in two other premier inns and not had this problem and like i say the room was lovely as was the customer service checking in and out etc it was a lovely comfy bed too which just added to my annoyance at not being able to sleep soundly in it, i didnt mention the problem when we left due to feeling too tired and fed up. I dont know what to suggest to prevent it but it could really do with sorting as it really spoiled our experience.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimR1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, April 12, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Wirral (Childer Thornton) Hotel

Property: Premier Inn Wirral (Childer Thornton) Hotel
Address: Thornton Hall Chester Road, Childer Thornton, Ellesmere Port CH66 1QW, England
Location: United Kingdom > England > Cheshire > Ellesmere Port > Childer Thornton
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Childer Thornton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Wirral (Childer Thornton) Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Set in a bustling village a short drive from Chester Racecourse and Cheshire Oaks Designer Outlet ... more   less 
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