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“Nice hotel but needs some attention to detail”
Review of Brook Meadow Hotel

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Brook Meadow Hotel
Certificate of Excellence
Reviewed July 29, 2013

My wife and I spent two nights here arriving 22nd July. It is in a nice secluded position and away from the main road so is very peaceful. However, the main building was a little dated inside and could do with redecorating as could the exterior. We had an adequate bedroom with en-suite. The en-suite itself was probably very nice when it was fitted but was now showing it's age. There was a large spa bath (which we did not try) with fitted shower unit (which we did use). However the water took ages to drain away so obviously the drain needed unblocking. The shower screen was a bit grubby and the toilet seat would not stay in the upright position (for the gentleman's functions!).
Our first night was uncomfortably hot as only two small transom windows could be opened. I was told later that the large window had to remain locked due to "Health and Safety reasons".
To be fair it was a really warm night on 22nd July but without air conditioning the room was very hot and made sleeping difficult. I mentioned this fact to reception the next morning and they did supply a large fan for the next night. The television was quite an old model with only 5 channels available. There was no bottled water in the bedroo
We ate in the restaurant that first evening and had a pre-dinner drink in the lounge. The three course evening meal was okay but nothing special. We were not offered the wine menu until I requested it and then they did not have the wine I selected so we had the house wine which had not been chilled.
The breakfast was fine but the orange juice did not taste very nice. My kippers with a poached egg on top were nice.
Not having been to the Wirral before we wanted to explore the area but the girl on reception, although very pleasant, was not too informative. We went to Port Sunlight, which was a must for any visitor to the area, and got into a conversation with a gentleman at the church there. He was able to tell us of some interesting places to visit and we did go to the seafront at West Kirby and also to Parkgate near Neston.
The meal on the second night was a bit better but the coffee was awful. I had the full breakfast on our last morning which was very good.
All in all we were not too impressed with the hotel and we felt that whoever was in charge should take more time to inspect the bedrooms and en-suites regularly and ensure that everything works correctly and is cleaned to a much better standard.

  • Stayed: July 2013, traveled as a couple
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Thank Rod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Brook Meadow Hotel, responded to this reviewResponded August 10, 2013

Hi and thanks for the review

Will look at the points raised and will of course action them

Glad the stay was still enjoyable

Regards

Tom & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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327 - 333 of 437 reviews

Reviewed July 22, 2013

We stayed here 19th-21st July for our wedding anniversary. This is a lovely hotel, quiet,secluded and relaxing. Our room was spotlessly clean, the spa bath was fabulous, the bathroom was large and very clean. The grounds are well kept and lovely to sit in. The staff were helpful and nothing was too much trouble. The food was excellent especially breakfast and the service was very efficient. There was a wedding on Friday night, we did not hear any noise from this. Altogether a lovely weekend break. Well worth the money, would recommend.

  • Stayed: July 2013, traveled as a couple
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Thank louisem808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

Me and my husband stayed for 1 night for our first wedding anniversary! Thought the hotel was lovely although a little dated and needed a good clean, our room was very basic with a very old tv with only the 5 channels!! we had a 3 course meal which was very nice! The breakfast was delicious,The hotel grounds are lovely and peaceful and we spent time in the gardens and by the small stream at the bottom.
The staff were all very nice, we were given a code for the wifi and was told it was for 24hrs but it only lasted 45mins
Overall a nice stay.

  • Stayed: July 2013, traveled as a couple
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Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

Just a two night stay with my wife. An 'away from it all' location but for public transport, Hooton station only around a mile away. The staff were friendly and helpful and the room was good. Had dinner on the first evening which was excellent. Tip: a Day Saver rail ticket covers all the Wirral stations, giving access to the places the visitor would most likely want to visit.

  • Stayed: June 2013, traveled as a couple
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Thank Erwoodgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

We celebrated our wedding at the Brook Meadow and the day was perfect.
Tom and his team worked wonders on the day.
The hotel is situated in some wonderful large gardens. The array of flowers is fantastic. The ceremony took place in a Gazebo type hut at the bottom of the garden over a bridge with a brook running under it. Fantastic location for a wedding. The weather was great and our pictures will look amazing.
The ceremony in the gardens was exactly what we wished for and everything went to plan.
The hotel has a Tudor style look to it, which accompanies the beautiful gardens it lies in.
There are several rooms that can hold a wedding breakfast and a large room for the evening celebration. All rooms are well maintained.
Although we had our own decorations for the tables/room, the staff were only too willing to help us decorate the rooms as to how we wanted them and nothing was too much trouble.
Our 3 course meal was great and served professionally by the staff. After the wedding breakfast was over we were then moved to the evening location and the decorations from the day time were swiftly moved into the evening room without any fuss.
The evening buffet was a varied choice of dishes and extremely tasty, that much so I didn’t have any of it as all our guests enjoyed it so much.
Rooms at the Brook Meadow are of the old fashioned Tudor style and are well maintained with large Jacuzzi baths in the majority of the rooms. All our guests that stayed overnight could not fault any of the rooms at all.
Breakfast the following morning was well serviced by our party and was cooked to perfection and again everyone complemented on it.
Brian dealt with our planning of the wedding months prior to the day and Tom guided us throughout the day and was at our side as and when we needed him. From welcoming our guests, introducing the speeches; through to the last guest leaving around 3am!!
It was such a long day for him and his staff and they worked so professionally in making our day so special that we thank him and his team so much.
The hotel is in a fantastic location, the rooms are well maintained; and the food is cooked to perfection.
Ignore any negative reviews about this hotel. We will definitely return in the future. If you wish to stay for a quiet break with easy access to Chester, Liverpool and Cheshire Oaks; or have a wedding here we would recommend it highly.
Thankyou again Brook Meadow
Jan and Martin

  • Stayed: June 2013, traveled as a couple
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Thank martin1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Stayed recently on a mid week break with partner. I have to say I found all of the staff very welcoming and the room was clean, fresh and decorated to a good standard. We only had dinner on one evening, the waiter Mike was very good and provided a discreet service. I had the duck breast for main course which i have to say was excellent and the whole meal provided good value for money.

I would definitely stay again and would recomend for a short break.

  • Stayed: June 2013, traveled as a couple
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3  Thank Shaun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Brook Meadow Hotel, responded to this reviewResponded June 21, 2013

Thanks for a great review, hope to see you again soon!

Regards

Tom & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

Stayed at hotel for a wedding and venue was great! Lovely bespoke hotel with old fashioned, but sound furniture. Bathroom had a spa bath which was great and very relaxing too. It was a shame that the bath jetted out black scum, which I only noticed once I got out of the bath. This though is apparently a common feature of water based jet baths. Room was lovely, but not the cleanest....stains on walls, cobwebs, thick dust. Was shocked when I looked under the table which had been placed in front of the door to Juliet balcony and noticed thick dust on the floor, so thick when I ran my finger through it, a 'clean' track was left. Such a shame as hotel itself is lovely, remote and quiet. A perfect get away. If you choose to go here, make sure with the hotel that a function is NOT on, as the noise from function room can be heard ALL over hotel. Breakfast was lovely and staff great and accommodating!

Room Tip: Make sure no function is on if you're wanting a quiet get away!
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  • Stayed: May 2013, traveled with friends
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2  Thank Paulos_C_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom H, General Manager at Brook Meadow Hotel, responded to this reviewResponded June 21, 2013

Thanks for your comments. I was pleased with some and rest assured we will act on the others!

Best Regards

Tom & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brook Meadow Hotel

Address: Heath Lane, Childer Thornton, Ellesmere Port CH66 7NS, England
Location: United Kingdom > England > Cheshire > Ellesmere Port > Childer Thornton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Childer Thornton
Price Range: $71 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brook Meadow Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Escape for a relaxing stay at one of the South Wirral's superior 3-star hotels, close to the beautiful village of Childer Thornton. The period charm exudes from every corner of this hotel, yet each of the 25 beautifully-appointed rooms has en-suite facilities complete with spa bath, in addition to ISDN lines and air conditioning. The conservatory, from which you can enjoy uninterrupted views of the glorious gardens, is the place to enjoy exquisite cuisine served by our welcoming and attentive staff. ... more   less 
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Also Known As:
Brook Meadow Childer Thornton

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