Visited here Sunday 26th May for a friend's birthday celebration. I ordered the carvery (vegetarian option) but at the time of ordering was not told that I needed to specify vegetarian. When I went to get my meal and asked for the vegetable pie, the member of staff was very abrupt and told me that I should have specified vegetarian when placing my order. He huffed and puffed, went into the kitchen then came out to say that the "Chef" would have to do it specially and it would be about 4 minutes - unbelievable! Heaven help us if the microwave had packed up! I eventually got my "specially prepared vegetable pie" and helped myself to the rest of the carvery. The roast potatoes were awful, obviously pre-done (like the frozen ones you buy in the supermarket). When it was pointed out to the waitresses on our table that we weren't told in advance that the vegetarian carvery option had to be specially requested, one said that she wasn't sure and the other hadn't been told about this at all! What sort of training do the staff receive? All in all, awful food, ill-mannered/disinterested/incompetent staff and the place was just a free-for-all for children to run riot because their parents just couldn't be bothered to control them. This place is awful!