I seem to have had a different experience to others here.
My wife and I stayed at Easter. The room we had booked was a double. We took evening meals and breakfasts in the restaurant.
We arrived before the 3pm check in and was firmly but politely told that the room wasn't yet available. We went for a short walk and returned for a spot of lunch.
During lunch the room was made available early so we went to settle in. Oh dear - what a disappointment. At best it was adequate and it smelled damp. It was next to the gents toilet in the shared amenities and - without further elaboration - there wasn't much sound insulation. We asked for a different room and were moved at an extra $20 a night to a room further away. We were now paying just short of $100/day which is absolute top dollar (in fact for what was delivered this was the most expensive room we have ever taken in NZ in 30 years of traveling).
We booked our evening meal in advance. The portions were small (top dollar once again) and the menu was limited. The beer selection was woeful - an opportunity to showcase NZ's beer craftsmanship lost.
The Breakfast menu had been dumbed down because it was Easter to continental only. NZ's stupid regulations around Easter mean that employing staff cripples anyone in the hospitality industry. So there was no staff as such. Instead the proprietors had to muck in. But I am not really sure why this is such an issue on the menu front when there were only a few people taking breakfast (in fact we were the only ones in the restaurant when we were eating). In addition in my experience Continental breakfasts on 'the continent' include a selection of breads, cheeses and meats (sausage and the like) along with cereal, yoghurt and fruit. Here there is no meat or cheese.
Anyway, after a very boring breakfast (at a massive charge just short of $20 each for what amounted to cereal and coffee - come on guys!!) we went for a walk.
The evening meal had the identical limited menu but had an additional 'Easter charge' to cover the aforesaid staff costs that Easter inflicts. So the price of mains went from top dollar to off the scale. We had to eat so had the soup with bread. Unfortunately the soup was dreadful and from what we saw on the menu there was no real alternative on offer to us without spend an additional $30+ each
The following day all staff were on hand and breakfast was fine.
Altogether we were very disappointed with our stay. The staff and proprietors were very friendly but there was no doubt in our minds that despite NZ's daft Easter regulations we were being royally overcharged for what we got.
- Official Description (provided by the hotel):
- Set in a spectacular setting on the lakefront opposite Glenorchy township between the Routeburn and Greenstone tracks, a stay at Kinloch Lodge is a highlight of any holiday. One of just three places in the Southern Lakes to become an authors pick in the Lonely Planet guidebook. Kinloch is a haven for walkers, fishermen and people who want to feel close to their natural environment. ... more less
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- Also Known As:
- Kinloch Hotel Glenorchy