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“Fantastic location” 4 of 5 bubbles
Review of Niseko Alpen Hotel

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Niseko Alpen Hotel
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic location”
4 of 5 bubbles Reviewed December 22, 2012 via mobile

First time to Niseko and picked this hotel based on accessibility to ski school and price, given that we went as a family with 2 young children. Our experience was better than expected, largely because the hotel is really located just next to the ski school that my family signed up for lessons. Good selection of restaurants in and outside the hotel was available and within easy reach, although after dinner at restaurants outside, we had to brave the cold snow and walk uphill (tough when the kids became lazy). The Welcome Center is just across the road which makes taking the bus to Kutchan town easy. The hotel onsen and swimming pool provided guests with options to kill time when we were not skiing, and they are complimentary to hotel guests. Could have been better if these facilities are open earlier in the morning (instead of only available from 1 pm).

The hotel looks out-dated as compared to the newer properties in Niseko. But really the location cannot be beat.

Stayed December 2012, traveled with family
Helpful?
2 Thank Aces G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
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    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Thai first
  • Any
English first
Sydney, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed August 25, 2012

I've stayed here several every two years four times now with family and friends. The rooms are a little dated but the location is second to none! Nothing better than skiing right up to the door of your hotel. The dinner buffets are great for the money and I didn't realy have to deal with the staff at all except for when my international converter broke once and they promply helped me get a new one. Definitely not "fancy" but worth every penny.

Room Tip: Try to get one of the rooms facing the forest and not overlooking the town for an enchanting view.
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  • Stayed January 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Susannah83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 8, 2012

The Ace ski lift is just outside the hotel side exit via the ski lockers. You can also ski down a gentle slope to reach the Ace Family lift. From the Ace I or II lift you can ski towards the King's lift and ski back to the hotel again coming down near the Ace family path. The Grand Hirafu visitor center is across the road. Check out the umbrella kiosk with its hot mulberry wine *yum*.
The onsen in the hotel is great after a day of ski. Self service laundry machine and dryer is pretty cheap. 100 yen per 30mins? Washing powder is sold over the counter next to the washing machines at the basement which is 1 floor below the onsen. There's an indoor swimming pool too and a hot bed massage/reflexology center at the same basement level too.
If you opt out of getting housekeeping for one day, you can get a 500yen voucher in return with a max of maybe 5 or 7 vouchers if I remember correctly. You can only use the vouchers in the hotel premise. The convenient store on the groundfloor of the hotel is quite good. With fresh ice-cream made in Hokkaido - I think from the milk factory, en-route to Niseko village/Annupuri. There was a Myojo spicy ramen in the store which taste really really excellent. If it's too cold to venture out (excuse) you can enjoy this in your room. Amazingly authentic! Lots of nice ski wear to purchase too. So no shortage of items to spend your vouchers on.

Room Tip: Nice view onto Ace family trail.
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  • Stayed January 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank mishayt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed April 9, 2012

We stayed here for 5 nights, and am very happy we chose this hotel.
We had a triple room, and they gave us a corner room which had a little extra space with a tiny sofa. It was still okay for us as we didn't stay in the room much. However, it would be good to have a little more cupboard space to put our stuff. The bathroom was tiny too, but why use it when you have the free hotel onsen? we were there every day taking a shower and a dip in the hot pool! Communication with the hotel was easy in English, and all my questions were patiently answered.

It was true ski in/out location - u can store your ski equipment at your given locker at basement of the hotel, and with just 20+ steps you are out of the door and onto snow, where u can take the the chairlifts up the slope, or ski down the gentle family slope where the NBS ski school is located. Staying at the hotel, we can just put on our ski wear, wear our room slippers down to the locker, gear up there and be skiing in a jiffy. A great bonus esp where u have to 2 young kids.
We got a great spring package rate (room with daily breakfast and lift pass - kids free!).
Would stay here again. I also think Alpen Ridge apartment down the family slope (where NBS is located) would be great to stay too, but as the rates is more than double of what I have to pay compared to Alpen hotel, I would take the hotel anytime (with the onsen)!

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ez123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shah Alam, Malaysia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed March 18, 2012

Did not stay here but visited the onsen a couple of times during my season in Hirafu.

It's not the cheapest nor the best onsen in Hirafu but you won't go wrong here. All the facilities you need with a outdoor and indoor pool, sauna, and cold pool.

Another thing is it's the closest onsen to the lifts so maybe after a hard day on the slopes, the closest onsen might be the best.

Can get pretty crowded most nights but not to the point where it's uncomfortable.

Bring your own towels if you're not staying there but using the onsen. That way you save about 300 yen.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RyanYung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 21, 2011

The hotel is built for people who love to ski with equipment rental and lockers next to building. What is truly outstanding is the outdoor onsen where snow flakes fall lightly on the face. And to stretch the muscles, a great Olympic sized swimming pool. Buffet breakfast- must try the freshly made yoghurt. It is unequalled!

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank travellingLeNaLena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atsugi, Japan
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 8, 2011

perfect location in niseko. rooms are clean, nice outside onsen with snowing after snowboarding,service is nice. i staied here couple of times with jaran package, includes round air tickets from tokyo, hotel for 3nights costs 35000yen. i dont know how much do we pay but really good, luxuary hotel!!

  • Stayed March 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kazy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Niseko Alpen Hotel

Property: Niseko Alpen Hotel
Address: 204 Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #2 of 18 Hotels / Ryokan in Kutchan-cho
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Niseko Alpen Hotel 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Niseko Alpen Hotel Japan/Hokkaido - Kutchan-Cho

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