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“Pricey, but good amenities”
Review of Shiki Niseko

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Shiki Niseko
Certificate of Excellence
Wellington, New Zealand
Level 6 Contributor
107 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Pricey, but good amenities”
Reviewed February 26, 2013

Nice spacious two roomed apartment. We had one of the smaller ones and it was ample for two. The kitchen is fully equipped so you don't necessarily have to eat out, and very good storage for ski and snowboarding gear. But the public areas are a waste of space, the servicing a bit mean (a light clean and two tea bags every couple of days really isn't on), and a bit too neat and tidy for a family. Despite the multiple glazing, it was noisy at night - especially the snow clearing. It was also ridiculously over-heated even on the lowest setting, but Japanese like that.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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1 Thank korokoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Hong Kong, China
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 17, 2013

We had a very pleasant stay at Shiki Niseko. We were a group of 6 and stayed on the pent house on the 6th floor for 4 nights.

Just wanted to bring to your attention about 2 things we would like to see improve:

1. The WiFi is terribly slow in the rooms and we had to come to the lobby to use the internet.
2. The house keeping service was poor - trash was not emptied on a regular basis and beds were not made.

Being called a "service apartment" we expected the above.

Apart from that, the front desk who were all excellent and very very helpful (ski rentals, booking a cab, etc) Over all it was very comfortable and an enjoyable stay.

Highly recommend staying here.

  • Stayed February 2013, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Muthu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 5, 2013

Four of us stayed at Shiki Niseko for one week and it was brilliant. Apart from the warmed toilet seat, singing kettle and very comfortable bed, nice living area and fully equipped kitchen the location was also perfect. Shiki is new and slightly expensive but worth it. Its on the main road and stop 1 where the shuttle bus picks up skiers/snowboarders to take to the gondola. Because we were the first people to be picked up we always got a seat :) You can also hike up the road to the lifts if keen (takes about 15-20mins) Its also close to the two convenience stores and heaps of restaurants/bars. The rooms were cleaned every second day and the reception staff were super friendly. Free wifi and lockers for all the snow gear. The only thing missing was an onsite onsen, but the cake shop and grocer on ground level of Shiki made up for that. Highly recommend it!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SSK86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 28, 2013

Travelled with wife and 2 boys (aged 5 and 10).

We had a 2 bedroom apartment which was excellent. Had everything that was needed and the laundry on each floor was great.

Service was also excellent.

Location has pros and cons - next to inski which was handy for rental and so on and close to seicomart for groceries (but not a big range). But a fair walk to the ski lift - not a problem for adults - but tough for our young kids particularly at end of a hard day of skiing

Absence of spa/pool was really missed by my family - they love getting into the spa at the end of the day. We went to a pool elsewhere in the village but it was a bit of hike.

Was it good value - probably not given my comment on location and amenities.

Would we stay again - no - we would shoot for a more convenient location and one with a spa/onsen.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert-J01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed January 28, 2013

We are a family of four adults and we had a 2bed/2bath apartment here for a week in January, 2013. Our stay was comfortable and convenient.
The Shiki is very well appointed with everything we needed, including wifi, as described in detail by other reviewers,. Everything was extremely clean and in good order. The rooms are large by Japanese standards. We appreciated things like good water pressure in the large showers, a coffee plunger, sharp cooking knives, two sets of blinds on the windows and the free laundry and washing powder. Our apartment, 220, facing SW, was very quiet.
Service was excellent, with the friendly polite staff always ready to help out. All of them spoke English. Our DVD player was replaced within 5 minutes when one of the switches got jammed. One of us did not like the very fat pillows, and thinner ones were provided without fuss.
We did have one problem: our apartment was too hot. There seemed to be no way to make it cooler. The second bedroom in particular got very stuffy at night and it had no external window. In the end we slept with the living room window open and the bathroom fan on to create some circulation. It was minus 12 outside, and we were still very warm.
The Shiki location is excellent. Other reviewers have mentioned a long uphill walk to ski lifts, but this is easily avoided. While it is true that most of the resort's lifts are at the top of a rather steep hill, there is one lift - the Ace Family Double chairlift - and a ticket office, an easy, level, 3-4 minute walk from the Shiki. We just started and ended our skiing there each day, quickly accessing the other lifts at the top. Not only that, you can rent skis from the Larry Adler shop only 50m from this lift. They provide free overnight storage at their shop, so you can do the walk in your comfy shoes. So good! We did not use the shuttle bus all week.
Also about location, being near two convenience stores makes it easy to to go out for supplies. These sell everything you need for breakfasts and snacks, but if you are fussy about good coffee and tea, bring some from home. There is also a crepery nearby that sells good bakery items. Many other restaurants are all easy to walk to.
We thought the Shiki was excellent value for the quality of accommodation we experienced. Hotel rooms can be a bit unsociable for a group, yet villas are mostly too far away from the village. Having an apartment was a great way for us to be together at night and still be close to the centre of town. We will definitely stay here again.

Room Tip: Check out the floorplans and request a room where all bedrooms have an external window.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brekatosam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed January 25, 2013

We stayed in a one bedroom one bathroom Annupuri view apartment at Shiki Niseko for 8 nights in mid January 2013. The building is brand new having only opened in December 2012. Our corner apartment on the 5th floor looked like no one had ever been in there. It was very large and well appointed with everything you would expect to find like a full kitchen with full fridge/freezer, stove, microwave, dishwasher, cooking pots and pans, crockery, glassware, toaster, electric kettle, rice cooker (!!). The king bed was comfortable, the bathroom was large and had a bidet toilet with heated seat (very nice on cold nights) and large shower (no bath). The bedroom was carpeted but the rest of the apartment had wooden floors (very nice). There were 2 TVs - one in the lounge and one in the bedroom. The lounge had floor to ceiling windows along two of the walls with nice views. The whole apartment was centrally heated and had free wi-fi (a real unexpected bonus).

Some toiletries were included like shower gel and shampoo and some kitchen items like washing up liquid, ajax spray and diswasher powder (which is not customary in Australia in holiday rentals).

Downstair in the main lobby there is a 24hr reception and a nice lounge. There is one free computer for guest use but no printer. There is a small ski shop, restaurant, a bakery, sourvenier shop and small market with a few food items and vegies (bit of a weird set up). There is also the ski locker - one allocated to each apartment. The staff at the Shiki were always very polite and helpful.

The building in situated on the main road in Niseko and close to the main intersection about 400m from the corner. There is a small Seicomart store (we called it Psychomart because it was always crazy in there with long queues and fights over food supplies which were always running out because there were always so many people in there that they could not keep the shelves stocked up).

There is also many, many restaurants all around Shiki - mostly Japanese but few others too (Indian, Chinese, Australian, etc). We found it was best to book well in advance as the most popular ones are small and fill up fast.

There is no onsen at the Shiki but one at a sister property the Alpen Hotel - for which Shiki guests get discount entry.

Now the bad news - The Shiki is NOT ski-in/ski-out. You have to walk to the bus stop - not close (a good 5 minutes carrying all your ski gear) and then take the bus up the hill either to the gondola or the welcome centre. The bus is a very strange set up by Australian standards - its just like a mini van which is not at all set up for skiers with skiis and snowboards - there is no outside rack for your skis and boards and you have to carry these inside the van with you.

Also, we did have problems with noise on three nights. One night a very drunk Japanese guest started ringing the door bells (intercoms) at 3:30 a.m. because he had got himself locked out of the building and then proceeded to try to kick his apartment door down because he didn't have his key. On another night, I had to get up at 2 a.m. to go down to reception and complain about the loud party that was being held above my room. On the third night there was like a night club/disco being run in the building next door. However, generally and during the day certainly, the place was nice an quiet.

Overall, we loved staying at Shiki Niseko and it was probably good value cost wise (we paid 272,000 yen through Holiday Niseko) but in the future would chose a property closer to the ski lifts - like the Aspen Hotel or the Hilton or the Green Leaf or any other property that is near these properties. I can't speak about what these properties look like inside - only their position in relation to the lifts.

Room Tip: Get Annupuri view room. Corner room was nice. Ask for high floor (6th is the highest and has pentho...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ozi1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 23, 2013

New (opened 15/12/12) self contained apartments all the facilities one would expect, the heated automated toilet seats are quite a revelation. They could do with a spa/sauna, or at least a bath for the sore limbs at the end of hard day on the slopes. The staff were very helpful and courteous with us always. The big and only drawback is our NW facing apartment backed on to a pub called "Wild Bills" which played loud house music till 5 am each morning. They moved us after tow days of no sleep to opposite side of the building without fuss though.

Room Tip: Do not pick a NW facing room!! NW or SW facing rooms will be the quietest!
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brontetom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shiki Niseko

Property: Shiki Niseko
Address: 190-4 Aza Yamada,, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #2 of 60 Specialty lodging in Kutchan-cho
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shiki Niseko 4*
Number of rooms: 68
Official Description (provided by the hotel):
68 beautifully crafted studio, 1 & 2 bedroom turn-key apartments incorporating contemporary Japanese aesthetics, premium furnishings and fittings, enhanced with the luxuries of Asian hospitality and framing breathtaking views of Mount Yotei, the Niseko ski area and the surrounding national park. An extraordinary opportunity. Located at Central Hirafu Village. 7 minutes walk to Ace Family Chair lift. ... more   less 
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Also Known As:
Shiki Niseko Japan/Hokkaido - Kutchan-Cho

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