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“Lovely stay”
Review of M Hotel

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M Hotel
Perth, Australia
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely stay”
Reviewed March 12, 2013

We stayed in the M Hotel over Christmas 2012 for 5 days. The service was very good, the breakfast was everything you needed and it was very well located, close to the ski hills, restaurants and within walking distance to everything. The shuttle bus stop was just up the road and the room was everything we needed for a comfortable stay. We'll definitely stay here again on our next visit.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelG1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    27
    22
    13
    1
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See reviews for
9
29
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Business
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Korean first
  • Any
English first
Seattle
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 25, 2013

Hotel "M" is a great hotel in the heart of Hirafu.Walking distance to all the resturants
and bars. Convenient to bus stop to the ski area and offers shuttle service to the gondola
if they are not too busy. Very friendly and helpful staff. The hotel is new and the rooms are
efficient and nicely decorated. Fast wifi in the rooms. Warm dry ski lockers available.
Breakfast included in the room rate. Basic western breakfast. Waffles, pancakes and eggs
can be ordered. The staff was very helpful and prompt answering all our questions by e-mail.
This is our second visit to Niseko to ski and we definitely will stay at the M next time.

Room Tip: The hotel is new there reaslly isdn't a bad room
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmericanTourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drbex999
Level 5 Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 17, 2013

This was our first time to Japan let alone Hirafu to ski. Arriving 11pm after a long trip we didn't know what to expect. From the beginning it was friendly, the room was very clean, the hotel was relaxed. The room was cosy but warm and clean with lots of hot water in the shower. Breakfast was good. The reception staff were very helpful and Jade sorted out our restaurants and helped us with any questions we had. The ski lockers downstairs were new and very hot and it was a pleasure to put the boots on in the morning. The nearest lift was only a 5 minute walk so did not use the bus. Hirafu is a small town and no restaurant we chose was more than 10 minutes slow walk. We used a small restaurant opposite on the first night, typical Japanese bar and can't remember its name 'Yos ........?' and was fantastic, basic but try it!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drbex999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
86 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 9, 2013

This was our first time at Grand Hirafu snowboarding and M Hotel was primarily responsible for a easy, enjoyable stay!
On booking online, we received fast emails and great support in helping us book airport transfers
They were there waiting for us when our bus reached the pick up point.
Our room standard room was clean, neat and tidy, and spacious enough for two people.
The free breakfasts were great, everything that we could have wanted was provided, the drying room was easily accessible with every guest having their own locker to use, and the staff were happy to make any bookings for day activities and reservations for dinner.
Overall a fantastic stay
The Hotel was close to all restaurants and bars, as well as being a short walk from the Grand Hirafu chairlift!
Would stay here again!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carmenannwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 19, 2013 via mobile

Booked via travel agent, a relatively new hotel in niseko. Next to the shuttle bus stop and next to restaurants and bars.. The M Hotel is in a great spot. Rooms are large and have all the things you need- fridge, freezer, microwave, tea/coffee and ski lockers as well. Breakfast is included and good range to fill you up before a day on the slopes. Reception are really helpful and assist in any thing you request ( Jade prepared and printed out train timetables for a day trip to Sapporo and booked dinner reservations). Would definitely stay here again.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank redribbons112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 6 Contributor
298 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed January 2, 2013

The hotel is clean, rooms are reasonable sized in Japan context, and is surround by many restaurants, pubs, Ski Rentals, Ski Training Schools and convenience stores. The bus stop that serves transportation to the various ski resorts is also right at the door step of the hotel.

Service considerably good, have coffee/tea available at the lobby corner 24hrs.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 27, 2011

I stayed at the M a few days after its opening. Its location is excellent, only few meters from a small shop, right in the town center. Rooms are very clean, though a little small. Overall a no-frill place to stay if you go skiing, but the hotel needs to fine tune its service and amenities to justify its price. Amongst the problems I noticed :

- the breakfast is too simple (scrambled eggs and ham?that's it???).
- there is no changing room. This should be a must have for any hotel used for skiing (it seems the staff was aware of this issue though, and offered to use their private rooms for us to change before getting back to the airport).
- The breakfast and the gym are in the same room (!), so you can get sweaty people running while having a coffee... or smelling the cooked ham while running....
- There is a useless game center on B1, with (I would guess) recycled old arcades. Not a single soul was using it during our stay. Why there was an arcade, but no changing room was very mysterious...
- The ski locker room is located in a strange area of the hotel (B1, quite far from the entrance).

I am sure many clients will immediately notice the various problems and tell the staff...

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Tensaibuta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about M Hotel

Property: M Hotel
Address: 170-142 Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites
Hotel Style:
Ranked #7 of 19 Hotels / Ryokan in Kutchan-cho
Price Range (Based on Average Rates): $$
Hotel Class:3 star — M Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
M Hotel features 36 supremely comfortable guest rooms and is ideally located at the centre of Niseko Hirafu. ... more   less 
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Also Known As:
M Hotel Japan/Hokkaido - Kutchan-Cho

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