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Reviewed August 6, 2016 via mobile

We only stayed one night. The view was great (it was facing American village side) and the room was clean. A great location. No idea about breakfast or dining option, since we didn't dine in. I liked that it had a balcony. Wish they had a bigger bathroom it was too tiny.

Date of stay: January 2016
Trip type: Traveled as a couple
Thank Monica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ベッセルホテルカンパーナ沖縄, 予約 at Vessel Hotel Campana Okinawa, responded to this reviewResponded September 10, 2016

Dear Monica H, Warmest greetings from the Vessel Hotel Campana Okinawa. Thank you for taking the time to let us know about your stay with us.
And thank you very much for your nice feedback after your stay in our hotel.
Our hotel is located in American Village and next to the Sunset Beach.
Could you find your favorite restaurants/shops?

Our breakfast is Okinawan, Japanese and Western style buffet.
Price is 1,200 JPY/each
Please try to have our breakfast next time.
We'll look forward to welcoming you back soon.

Thank you very much.

Sincerely yours,
Asami Kawahira
assistant-chief
Vessel Hotel Campana Okinawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2016 via mobile

I stayed three nights at this hotel just because of the location. As others have stated here, they do charge extra for the kids breakfast because according to them depending on the child's age, it is not included in the reservation however Expedia makes the search for people with children by their age (when I made my reservation, I typed my son's age and it showed the prices stating breakfast included). What bothered me the most was that in the room they had only two pillows so I asked the front desk staff for an extra pillow because we were in three people but he said they were out of pillows at that time

Date of stay: August 2016
Trip type: Traveled with family
2  Thank Kauailover21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ベッセルホテルカンパーナ沖縄, 予約 at Vessel Hotel Campana Okinawa, responded to this reviewResponded September 10, 2016

Dear Kauailover21, Warmest greetings from the Vessel Hotel Campana Okinawa. Thank you for stayed at our hotel this time.
First of all, we apologize to have caused you trouble during your stay.
We alrady informed all travel agents/websites about our children policy.
Children under the 18 years old stay free when they share the same room as their parents or grandparents when paying eligible rates and when no additional bedding is required. But breakfast is not free of charge for 6 years and more.
children's breakfast price is 1,200 JPY/each, for 13 years and more
600 JPY/each, for 6 - 12 years old
Free of charge for 0 - 6 years old.
We talked with travel agent and they will try to fix this issue.
Thank you for your time to discuss with our hotel and understanding our children policy.
At the last, extra pillows requests cannot be guarnateed since we have limited number of those.

All feedback is an important and we value your opinion. Your comments will be shared and used to improve customer service.

Thank you very much.

Sincerely yours,
Asami Kawahira
assistant-chief
Vessel Hotel Campana Okinawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2016 via mobile

Location is very good.
Staff & service is ok.
Room is clean.
Few mins walk to shopping centre.
5mins walk to AEON big supermarket & shops.
5mins walk to the beach.
Free lollipop from 2pm to 9pm.
Free onsen at 10floor.
Bad that it has no swimming pool.
Overall is good.

Date of stay: July 2016
Trip type: Traveled with family
Thank Setoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ベッセルホテルカンパーナ沖縄, 予約 at Vessel Hotel Campana Okinawa, responded to this reviewResponded July 18, 2016

Dear lesleyman, Warmest greetings from the Vessel Hotel Campana Okinawa. Thank you for taking the time to let us know about your stay with us.
How was your trip in Okinawa? We hope you had a wonderful time!
Our hotel is located in American Village. So you can find many restaurants, shops and the Sunset beach easily.

Our new wing will open around Autumn - Winter, please stay at our hotel again if you have a chance to come visit to Okinawa.
We are looking forward to welcoming you soon again.

Thank you very much.

Sincerely yours,
Asami Kawahira
assistant-chief
Vessel Hotel Campana Okinawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2016 via mobile

We picked this hotel because of the many good reviews. We travelled with two kids 4 and 5 years old.

Pros:
- love the hot spring at the top floor. I took shower with my daughter every night and she loves it too. It's a very good experience
- food at breakfast is of good variety
- free ice lollipops 2-9 pm which my kids looked forward to everyday
- good location

Cons:
- too much construction and I could directly see LOTS of construction from my room. I didn't really see anything else. They said they will finish by fall 2016 but I highly doubt it Coz the construction looked so much unfinished. Although I wasn't disturbed by the noise in the morning (thank God). I could feel many heavy trunks moving in and out of the construction and it wasn't relaxing at all to see all these during a holiday. It's like living next to a construction site.
- no one helped us to move the heavy luggage even for my short distance in the lobby. Considering the price (maybe we got a pretty high price and its peak season) I think we could have got another hotel with a bellboy.

Date of stay: July 2016
Trip type: Traveled with family
Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ベッセルホテルカンパーナ沖縄, 予約 at Vessel Hotel Campana Okinawa, responded to this reviewResponded July 18, 2016

Dear Rachel K, Warmest greetings from the Vessel Hotel Campana Okinawa. Thank you for taking the time to let us know about your stay with us.
First of all, we are sorry that we haven’t bellboy staff in our hotel.
And also we are sorry that we haven't noticed when you enter the lobby. Our front staff will help you if you ask them to move your luggages from entrance to lobby so please feel free to ask us.

And we already informed all travel agents but we would like to inform you that we are scheduled to have construction work at next to our hotel and built the new wing.
Schedule : until around Autumn 2016
Time : 8 A.M. – 6 P.M.
The noise levels are different by day.
All standard twin rooms are face of the construction work.
We apologize in advance for the inconvenience that this may use.

The view from a room differs according to the room type. If you would like to stay at good view room, we recommend ocean view room which is the room with wonderful sea view.

We'll look forward to welcoming you back the next time your travels bring you to Okinawa.

Thank you very much.

Sincerely yours,
Asami Kawahira
assistant-chief
Vessel Hotel Campana Okinawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2016 via mobile

Nice stay at Vessel Hotel Campana. Stayed 4 nights but didn't spend much time in hotel due to preparing to move. Room accommodated 4 single beds for the four of us. Breakfast had a good variety of food and was enjoyable and convenient. Location was perfect. Enjoyed ocean view from room with a small balcony. Walked across the street for dinner at American Village and shopping. Was very happy with stay.

Date of stay: June 2016
Trip type: Traveled with family
Thank Cristinmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ベッセルホテルカンパーナ沖縄, 予約 at Vessel Hotel Campana Okinawa, responded to this reviewResponded July 4, 2016

Dear Cristinmd, Warmest greetings from the Vessel Hotel Campana Okinawa. Thank you for your nice comments regarding your recent stay at our hotel.
We are glad to know that you liked the hotel and enjoyed ocean view from room during your stay. And also we are happy to know that you liked our breakfast. Our breakfast is Okinawan, Japanese and Western style buffet. The breakfast is free of charge for 0 - 5 years old child, 600 JPY for 6 - 12 years old and 1,200 JPY for 13 years and more.
If you have a chance to come visit to Okinawa for your vacation, please stay at our hotel.

We are looking forward to welcoming you soon again.

Thank you very much.

Sincerely yours,
Asami Kawahira
assistant-chief
Vessel Hotel Campana Okinawa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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