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“Perfect location!” 4 of 5 stars
Review of Nordic Hotel

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Nordic Hotel
Ranked #2 of 4 Hotels in El Tarter
Maidstone, United Kingdom
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Perfect location!”
4 of 5 stars Reviewed February 25, 2014

We stayed here as a family for February half term week. Fantastic hotel, very helpful staff and great accommodation. The location is absolutely superb, ski in ski out takes away all the hassle of getting to the slopes early. The food was good but, as noted in previous reviews, not particularly hot at times. The only other minor negative we had was that dinner didn't start until 7.30pm and the slopes close 4.45/5pm so we found ourselves hanging around waiting for dinner. Having read the previous reviews I didn't expect much from the wifi but actually we found it acceptable just for checking in a few times a day, it did the job! who wants to spend all the holiday using the wifi anyway!!? Bar prices very reasonable, a lot cheaper than what we are used to. Fantastic place to stay, can definitely recommend.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Justine1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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395 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Northampton
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 19, 2014

Went there is Feb half term 2013. Fantastic food, ski in/ski out. Swimming pool, bowling alley - plenty for kids to do. Quiet area but taxi or bus into Soldeau and there is lively pubs. skiing really good and connections easy. Queues not at all bad.dissapointed disco was shut though.
Caught the local bus into Andorra to do some shopping.
15 minute walk down the road there are some lovely shops and eating places.
Went on a few trips.
would definately go again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank sausagedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
175 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed February 12, 2014

Oh my god, wahta shame, worese service I've evver seen, from the momento you arrive to reception and onwards you are treated like a problema, with employees that have a terrible attitudde and make everything complex. You have to keep signing, papaer, bouchers, presentig cards... a nightmare...and a pitty, as the building is nice and well located, very close to the slopes and equipment rental. only exception are the waiters that are nice...you have to queu for evyruthing!!!!

A real bad experience.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank mpremoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffin, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

Stayed here w/c 26.01.2014 location for skiing could not be better. The hotel itself is very nice, spacious, clean, professional staff. Rooms fairly small but comfortable and well appointed. Hot water and water pressure was great in the bathroom. Minor grumble no tea and coffee making facilities.

The restaurant was brilliant. I am the Fussiest of fussy eaters and I cannot believe anyone would leave the place unsatisfied. The choice available both at breakfast and dinner is huge. The previous complaints about the coffee machine apply to coffee snobs only. There are two machines in the restaurant so you never have to wait long to get it and I found it perfectly adequate, if its not strong enough you can just put a shot of espresso in it.

The WiFi as mentioned in other reviews is not good enough in this modern age, and I wasn't aware extending it to the room for an extra charge was an option. Didn't bother me too much though, holidays are for getting away from it all.

The staff are incredibly hard working and efficient. It shows a difference when working in the hotel industry is treated as a proper proffession as it is in Andorra.

I heard many complaints from other guests about our noveux riche cousins from the east, of which there are many in this hotel. Please just remember that these people are 30 years behind us culturally and socially and that where they are from it is normal to wear tracksuits with their country's name emblazoned all over it all day and to wear flip flops and shorts to the evening meal. Please also remember they have not had much to smile about so this is a very new concept.In fact when you have a hangover a dour,expressionless face that makes no attempt to communicate with you is just what you need.

Great hotel, great ski area for all levels. Much cheaper than France and friendlier locals.

Stayed January 2014, traveled with friends
Helpful?
3 Thank garaghty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, UK
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed January 30, 2014

I've read some of the previous reviews and find a few of them rather unfair, especially those that mark the hotel down for being in a quiet town. It is true that El Tarter is quiet and I'm sure in summer it's not the most exciting place to visit but this hotel is perfect for those wishing to have a hassle free and enjoyable skiing holiday. Those that go on a skiing holiday and spend most of their time in bars or clubs rather than skiing should consider elsewhere.

The hotel and apartments benefit from being beside the El Tarter slopes and you can ski from the locker room, where you get a free ski locker, to either the gondola or the chair lift, after a day's skiing you can ski back to the locker room door if you're capable on the slope, so no carrying skis up a hill, a massive bonus.

The hotel is modern, spotlessly clean, well maintained and the staff are very friendly. Special mention to the bar and restaurant staff who are both very friendly and professional. They deserve credit for their service standard.

The food available at breakfast and dinner is incredibly varied and there is something for everyone. I agree with previous reviewers that some labelling might help but apart from that I've no complaints about the food, it's fresh, plentiful and a good standard. The only thing I would criticise is the lack of fresh tea or coffee for breakfast, a four-star hotel really should be offering this at breakfast as the machine stuff isn't great.

Our room had a great view toward the town and wider Pyrenees which was nice and I don't see the point of paying extra for a slope facing room as you're looking at ski slopes all day when skiing. Housekeeping was both efficient and thorough and the rooms were maintained very well. If you want a double room then email reception in advance of your stay, the rooms come as a twin as standard.

The only criticism I have is that the rooms should come with both free wifi and a free safe. We paid for the wifi and safe but this really should be included. The free public wifi in the bar and lounge area is unpredictable and doesn't always work, something that really isn't good enough and needs to be addressed.

I rather enjoyed the games room in the basement with the indoor bowling alley, a great way to wind down after skiing with a few drinks.

Overall the stay was very enjoyable and we'd happily return. It's perfectly located for skiing and the hotel and staff are both pleasant and welcoming.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 28, 2014

Perfect location. Out of the ski-room and you have a chair lift to take you up the mountain or you can ski to the gondola just 200 metres down a gentle slope. You ski back to the ski-room door.
The hotel is modern,smart and spacious. In the public areas of the reception and the bar/lounge there is a display of many classic motorcycles and two classic cars - Rolls Royce and Porsche. All the specimens are restored to the highes standard!
Hotel staff were always very kind and helpful. Restaurant and food - excellent. We like buffet style restaurants and this restaurant was excellent. The waiters and waitresses were always happy, smiling and very attentive and we would particularly like to mention the restaurant receptionist and maitre d' who were on duty on the 20.1.2014 who helped us to celebrate our daughter's engagement on that day.
The variety of both hot and cold food available was great every day, the display was most attractive and most important of all: the food was delicious and freshly cooked. They never run out of any dishes - very attentive staff replenished any dishes, well before the serving dishes could look empty.
The room was modern, very clean and warm. There were no problems in controlling room temperature, although the public areas felt slightly cool.
Travelling in this day and age one expects reliable and free wi-fi both in the room and in the reception area. Unfortunately, there is no free wi-fi in the room and what is available in public areas is so slow that is virtually unusable. Very fast and free wi-fi is available in all mountain cafes and therefore we are surprised that the hotel can not provide at least an equivalent service for it's guests. There are such high standards in this hotel that this is disappointing.
The hotel spa - pleasant, small swimming pool and jacuzzi. They still insist that you wear a swimming cap in the pool and even though we only wanted to use the jacuzzi we were told it was obligatory to purchase the caps to enter the spa area. From our travels we feel that majority of spas have moved on and do not even mention swimming caps.
Despite these two very minor negative points we thorougly enjoyed our stay and would not hesitate to return to this hotel in the future or recommend it to others.

Room Tip: A slope side room gives a more interesting view, but at a hefty premium!
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank JJAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 5, 2014 via mobile

Having spent a week there, it was really sad to leave such a wonderful place. The interior was nice, rooms were cosy, although our standard room seemed a bit worn out and adjusting the temperature inside was kind of a challenge, which I never coped with. Paying some extra money would give you a room facing the slopes, which didn't appear reasonable, since we found the view of the town more attractive. While breakfasts, however tasty they were, did not provide many options, dinners were truly impressive with a lavish choice of meals to satisfy everybody. As for the location, it's really great and convenient to have a lift just a few metres away from the lockers room, especially after a long day on the slopes. Finally to crown it all, what deserved special attention and left us completely enthralled was the staff; rarely have I seen so pleasant, friendly, helpful and simply adorable people to help you out.

That being said, poor WiFi and a really small spa area (it's not about crowdedness, it's about too little space to accommodate the crowd) were nothing to complain about and could not spoil the overall good impression.

Stayed December 2013, traveled as a couple
Helpful?
3 Thank Nizzzia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nordic Hotel

Property: Nordic Hotel
Address: s/n Carreterra General | Prat De L'Obac, Sant Pere Del Tarter, El Tarter AD100, Andorra
Location: Andorra > Canillo Parish > El Tarter
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in El Tarter
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nordic Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Hotel Nordic is a newly built hotel is perfectly adapted to the natural environment that surrounds him. It has 120 rooms where wood and high quality materials will make you feel at home. In addition all rooms have many amenities to make your stay as pleasant as heating, safe, satellite TV, hairdryer and WI-FI. Do not forget either the spectacular views that can be enjoyed at any time without leaving the room as they all have individual balconies. You can have a drink in our lounge bar with large windows letting in lots of light and give a feeling of tranquility unbeatable, or if you prefer, you can go to our game room where you can escape by making a game of bowling with friends or family. And after a long day and before going to dinner at our buffet restaurant, to get your strength, you can not miss our SPA consists of a gym, a pool, a jacuzzi, a steam room, a sauna and a room for UVA sessions. In the summer, you will also have the large outdoor pool with jacuzzi and bar where they never want to leave (open July and August only). And if you want to stay connected with the outside world will not have problems because the hotel's public areas (bar, restaurant, reception, lounges) has WIFI access free in Receptin Area and whit payment € 5 at day in room. And all at Doorstep, ie out of the hotel you can practically ski in winter. ... more   less 
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Also Known As:
Nordic Hotel El Tarter

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