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“First but definitely not our last visit” 5 of 5 bubbles
Review of The White Swan

The White Swan
Ranked #3 of 45 Restaurants in Lutterworth
Certificate of Excellence
Cuisines: European, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Special occasions, Romantic, Business meetings, Families with children
Dining options: Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Rugby, United Kingdom
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“First but definitely not our last visit”
5 of 5 bubbles Reviewed August 3, 2013

Excellent ambiance , lovely staff, and amazing food. By far the best restaurant in the area. Wonderful experience.

Visited August 2013
Helpful?
Thank Imw1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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374 reviews from our community

Visitor rating
    256
    68
    26
    14
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Leicestershire
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Food great - staff and service not so much....”
3 of 5 bubbles Reviewed August 2, 2013

Have visited this restaurant several times since it opened and have withheld a review until I was certain we had not just hit a bad night!
First things first - the food is excellent, innovative and tasty, however, I'm afraid the staff and service are simply not matching the food offer. These observations are over several visits.
They seem more intent on catching up with their personal gossip around the till area than serving guests and we had several things missed from our order on each occasion. No bread was offered on one occasion, wine order forgotten on another, twice additional drinks orders took ages or didn't appear. Bills not brought or incorrect. There simply does not seem to be any true management of the clearly very inexperienced waiting staff. I am all for youngsters getting experience and money but you can't keep charging this sort of money without the back up of professional service.

When we left the restaurant the staff were all outside -mostly smoking and enjoying themselves - it really doesn't give a very good impression - just cementing the opinion that the customers were interrupting a good social night!

Great shame as this restaurant has/had the potential to be exceptional.

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank TigersTog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorking, United Kingdom
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Fantastic meal”
5 of 5 bubbles Reviewed July 23, 2013

Our meal was a leaving do for a friend, and we had travelled to Rugby to visit and say goodbye. The White Swan was a real treat. Lovely, gastro-pub atmosphere. Lovely local ales on pump. Good spacious tables. Very friendly attentive service.

The food was of an excellent standard. The 'Runny-rabbit scotch egg' to start was a delight. Cooked to perfection - runny middle. Beautiful. Rib-eye steak as main was cooked well, tender, exactly as it should be. I would like the duck-fat chips to have been a bit crunchier. Just my preference.

The party of 10 round the table was thoroughly satisfied. Good wine selection. Keep up the good work.

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank BermudaDuffers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lots of promise”
3 of 5 bubbles Reviewed July 14, 2013

I took my Mum for her birthday and the meal ordered did not disappoint. The flies are a constant problem; have they tried Venus fly traps? The fillet steak was superb but the sauce was very salty for our palette. I agree with other reviewers that the desserts are on the small side considering the cost. This restaurant is only 10 minutes from home but there are better restaurants in the area that I would choose to visit before going back.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Beautifully re-furbished with a good range of food”
4 of 5 bubbles Reviewed July 14, 2013

Firstly this restaurant is in SHAWELL, not Lutterworth and it is difficult to find on Trip Advisor which may be why the number of reviews is limited. Secondly Shawell is a beautiful small hamlet so expect a rural location.
We did a circular walk from the pub and then had some liquid refreshment and lunch. The patio area was lovely, sheltered and with shade. The interior of the pub was smartly done out in modern style....lots of hard surfaces, with glitzy wine cabinets.
The staff were friendly and efficient.
I had the Duck wrap which was full of tasty plum sauce. The duck itself was sort of minced, tasty but a mushy texture. There were lots of French fries with it crisp and tasteless (like all French Fries) I would certainly ask for them to be replaced with more salad if I chose this again.
We didn't have any fly bother (see previous reviews)
The car park/garden area are obviously a work in progress but I wish the new owners good luck.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank ShenaandCliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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