Well organized, generally after the pick up
We were the only group at the observatory and the observatory tour and sunset was well organized and informative.
The evening star-gazing was OK. There were other groups there with both English and Spanish guides set up with separate telescopes. Information was informative, but is subjective to what can be seen at the time of year you go.
I travelled alone, and the guides at the lodge definitely spent much much more time explaining the process for the rest of the evening to the families and couples. I had to listen in to what others were being told in order to learn all the information I didn't get (I was just handed the star guide). But I found that typical all over the Canaries - there isn't much attention given to solo travellers.
It is COLD at night - dress for freezing temperatures.
The pick-up was a bit chaotic, I received an SMS and email telling me where to meet, but 10 minutes after the meeting time, I texted to ask if they were still coming for me - they had gone to my hotel, not the meeting point they told me to go to. This delay caused everyone else after me to also be delayed in their pick up - which the guide blamed on "traffic".
If you are one of the first people to be picked up, your day from pick up to drop off will be closer to 10 hours, not 8.
You'll be driven past a lot of amazing scenery on the way up the mountain and to the observatory - you will not be stopping to see any of it or learn anything about the Park or Volcano on this tour - which is unfortunate. There is a lot of time on the bus during which the guide could have been telling us about all sorts of other things about the park - but we did the 90minute drive in total silence.
Over-all, was a fun and educational experience, but there were many missed opportunities to add value.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.